79 results found

1. Clean your contacts database

   This could be via reporting or via a new contacts clean up function. We created our contacts list by merging various other lists and we are aware that there are people on that list who have never opened an email.

   It would be great to have a way to search for contacts who have not opened an email in a set time frame, such as a year, and then archive all of them in one hit. We struggle to keep our contacts list within the 500 limit so this would be a great feature of us.

   17 votes

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   4 comments  ·  Reporting  ·  Delete…  ·  Admin →
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2. Easy linking to anchor on another page

   Fix the Insert Link tool to allow pasting a URL that includes an anchor!
   Editing html for this is a big pain, especially in pages with thousands of words of text and reams of paragraph/span codes, and scores of potential links. After months of frustrations, I just found the instructions at http://help.wildapricot.com/display/DOC/Inserting+links?utm_source=contexthelpsearch&utm_medium=search&utm_campaign=contexthelpsearch&utm_term=link%20to%20anchor%20in%20another%20page#Insertinglinks-Linkingtoananchoronanotherpage

   20 votes

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   1 comment  ·  Website / Content  ·  Delete…  ·  Admin →
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3. Allow to set specific sending time for automatic event emails

   I would like to have the ability to modify the event notification email reminder time. As currently designed, the notification goes into the queue 30 minutes before meeting time. This doesn't mean it goes out at that time so members are getting the email 9-12 minutes after that, whichi gives a 20 minute notice. The reason we put an event reminder on the day of the event is so people don't forget it and ensure it's part of their daily schedule. This 20 minute notice does not do that especially considering our meetings go out to members across the community and all have to drive to the meeting location. By the time this notice goes out, for those that remember, they have already left, for those that have forgotten, 20 minutes isn't enough time to get them there on time.

   To resolve this I would like to see the ability to modify the time so I can adjust the time the notice is sent out, or if that is not feasible, at least give a one hour notice.

   Fred

   I would like to have the ability to modify the event notification email reminder time. As currently designed, the notification goes into the queue 30 minutes before meeting time. This doesn't mean it goes out at that time so members are getting the email 9-12 minutes after that, whichi gives a 20 minute notice. The reason we put an event reminder on the day of the event is so people don't forget it and ensure it's part of their daily schedule. This 20 minute notice does not do that especially considering our meetings go out to members across the community… more

   99 votes

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   33 comments  ·  Emails  ·  Delete…  ·  Admin →
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4. Installments / Payment plans for events and memberships

   Could Wild Apricot users offer their members an introductory trial rate for, say 30 or 7 days, followed by, say quarterly or six-monthly payments to spread the cost over the year?

   That is very helpful during a recession, when many WA website users will find revenue dropping as their members cut back. To be able to spread payments looks very attractive to new prospective members: four quarterly payments of $10 is much easier on the budget than one payment of $40.

   The introductory trial could be free, or at a pro-rata cost for 30 or 7 days. During the trial the member can cancel and either pay nothing (free trial) or pay just the pro-rata cost (low-cost trial). If he doesn't cancel, the next payment kicks in and is renewed automatically for each period chosen.

   So a typical membership trial would look like one of these:

   1. Free 7-day trial. Then $10 quarterly until cancelled.

   2. $3.00 low-cost trial for 30 days. Then $20 every six months until cancelled.

   Could Wild Apricot users offer their members an introductory trial rate for, say 30 or 7 days, followed by, say quarterly or six-monthly payments to spread the cost over the year?

   That is very helpful during a recession, when many WA website users will find revenue dropping as their members cut back. To be able to spread payments looks very attractive to new prospective members: four quarterly payments of $10 is much easier on the budget than one payment of $40.

   The introductory trial could be free, or at a pro-rata cost for 30 or 7 days. During the trial… more

   239 votes

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   177 comments  ·  Events  ·  Delete…  ·  Admin →
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5. Limit number of selection for individual registration options

   Current behavior:
   Automatic cap of event registrations is currently set for the whole event only.

   Desired behavior:
   Many people use custom event fields to handle registrations for specific sessions within large events. What's needed is the ability to specify for each option in such fields that it should be limited to certain number of people. Once the limit is reached, option should become unavailable.
   An example:
   Which extra sessions you want to attend?
   [] Golf $150 - Max 30
   [] strip club $100 - <No Max>
   [] History museum $20 - Max 50

   160 votes

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   92 comments  ·  Events  ·  Delete…  ·  Admin →
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6. minimum Limit required for an event

   can we set a minimum registration required? we want to have at least 6 (or 20) or any number to run this event, and we will cancel otherwise.

   14 votes

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   1 comment  ·  Events  ·  Delete…  ·  Admin →
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7. Bulk Donation Upload

   Bulk Donation data upload. It should work pretty similar to bulk membership upload. For those of us migrating from other systems, this is a must-have solution unless you want to pay someone to upload 20 years of data.

   14 votes

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   4 comments  ·  Donations / Fundraising  ·  Delete…  ·  Admin →
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8. Receipts that show last 4 digits of the credit card

   Institutions vary in the documentation that they will accept for reimbursing payments - some will accept anything marked Receipt or Paid in Full, but others want to see the details of which credit card was used. As a result, I am interested in modifying our receipts so that the credit card type and last 4 digits of the number can be seen.

   For example:
   $20.00 charged to VISA XXXX-XXXX-XXXX-1234

   Is this possible?

   31 votes

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   5 comments  ·  Online payments  ·  Delete…  ·  Admin →
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9. Volunteer credits

   I know that allowing redeemable discount coupons is on the wish list, but what about also acommodating volunteer credits (e.g. points or credits earned for volunteering) that could be used according to criteria established by the organization e.g. 20% off a membership renewal?

   14 votes

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   2 comments  ·  Finances  ·  Delete…  ·  Admin →
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10. Late Fees on Renewals

    Currently:
    Memberships that renew have a renewal date associated with them. If the member has not initiated the renewal after the date, automatic actions can take place, such as changing the membership status, etc. Actions can progress over days: for example at 7 days the membership might change status to Pending Renewal, and at 14 days be archived.

    Proprosed:
    Along with these changes, a "overdue fee" could be added as an extra cost fee. Depending on how much time has passed since the registration date, the admin could choose to apply this charge as a flat amount. For example, if they renew within 7 days of the renewal date, there might not be a lapsed fee. But, if they renew 14 days or more after the renewal date, they may have to pay $20 late fee. This is to encourage members to renew early.

    Currently:
    Memberships that renew have a renewal date associated with them. If the member has not initiated the renewal after the date, automatic actions can take place, such as changing the membership status, etc. Actions can progress over days: for example at 7 days the membership might change status to Pending Renewal, and at 14 days be archived.

    Proprosed:
    Along with these changes, a "overdue fee" could be added as an extra cost fee. Depending on how much time has passed since the registration date, the admin could choose to apply this charge as a flat amount. For example, if… more

    102 votes

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    43 comments  ·  Members  ·  Delete…  ·  Admin →
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11. Group Directory Gadget

    I'd like to be able to show the members of a group on the group's page. I'd probably want to just get the full list of members for my group because there are usually fewer than 20 members in a group. The home page for the group would have an event gadget (show just the group's events), a forum gadget (showing recent posts for the groups discussion board) and a member gadget (showing all the members of the group)

    17 votes

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    5 comments  ·  Gadgets  ·  Delete…  ·  Admin →
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    Resolved  ·  Team Membership responded

    Released in version 5.18

12. More columns in Custom report layouts

    We have the need for more columns in the Custom report layouts. Every month we have to supply reports to regulatory bodies, some which require up to 20 different pieces of information for each member. The limit of 5 columns makes this feature unusable.

    Thanks

    9 votes

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    1 comment  ·  Contacts  ·  Delete…  ·  Admin →
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13. Photo Album - add ability to change order of pictures

    When I set up my first album after the new release, I was amazed to find that there was no way to sequence photos that had been uploaded to an album. Via a support ticket I learned that to use the albums to tell a story about an event, one has to preplan all of the photos then upload them in reverse order of the desired display!!!

    Other applications I have used allow drag and drop positioning of photos (just like you do for pages in the site manager) or entry of sequence numbers for each image.

    With over 20 clients now on Wild Apricot, I really need this capability. Though they are all excited to have the album function, training them to use it in this configuration is a bit much.

    I hope this post will get enough support to raise the priority on this enhancement.

    When I set up my first album after the new release, I was amazed to find that there was no way to sequence photos that had been uploaded to an album. Via a support ticket I learned that to use the albums to tell a story about an event, one has to preplan all of the photos then upload them in reverse order of the desired display!!!

    Other applications I have used allow drag and drop positioning of photos (just like you do for pages in the site manager) or entry of sequence numbers for each image.

    With over 20… more

    29 votes

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    23 comments  ·  Photos / Files  ·  Delete…  ·  Admin →
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    Resolved  ·  Evgeny Zaritovskiy responded

    Released in version 5.7, see http://help.wildapricot.com/display/DOC/Release+5.7

14. Support both Organizations & Individual contacts

    Hi WA - I'm new to the product/community and was just reviewing the long thread on bundles (http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825677-revising-bundle-membership-functionality?page=1&per_page=20) since we need this feature.

    It looks to me like refactoring to give organization its own entity in the system would setup the platform better for addressing the issues raised.

    Are there long term plans to do something like this?

    • An "Organizations" tab/capability just like "Contacts".
    • People could belong to one or more organizations.
    • Organizations would have their own notes / history etc separate from the people within it.
    • People (contacts) could have different Roles within an organization (member admin; Billing Contact, etc.) .
    • Membership levels could be of type "Individual", ""Individual Bundle" (I assume you'd still need to support this), or "Organization".
    • "Organization" membership levels would have all the existing bundle functionality in terms of delegated administration and contact setup, etc. but would be smarter about where the membership truly belongs.
    • All of the accounting stuff (invoicing/payments) could track to org records instead of people - allowing for accurate long term history reporting/visibility.
    • Web pages could be secured based on org relationship.
    • Etc.

    I'm aware of how massive a change to the system this would be -- just curious if this sort of revamp is being seriously considered.

    Thanks!

    Hi WA - I'm new to the product/community and was just reviewing the long thread on bundles (http://forums.wildapricot.com/forums/308932-wishlist/suggestions/8825677-revising-bundle-membership-functionality?page=1&per_page=20) since we need this feature.

    It looks to me like refactoring to give organization its own entity in the system would setup the platform better for addressing the issues raised.

    Are there long term plans to do something like this?

    • An "Organizations" tab/capability just like "Contacts".
    • People could belong to one or more organizations.
    • Organizations would have their own notes / history etc separate from the people within it.
    • People (contacts) could have different Roles within an organization (member admin;… more
    81 votes

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    30 comments  ·  Members  ·  Delete…  ·  Admin →
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15. Event Creation Audit Trail

    Need an Audit Trail for Event Creation
    When we joined WA some 4 years ago we had no restriction on the number of Admin Staff. We had around 20 staff authorised to create events and this enabled us to track who was doing what. Now with only 10 admins allowed we are forced to have many event organisers use a single admin,login in. PROBLEM, there is no audit trail

    12 votes

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    3 comments  ·  Events  ·  Delete…  ·  Admin →
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16. Event Email; include guest registrations

    Currently, when you email all attendees, none of the guests are emailed. Their is no way other than manually emailing or forwarding manually to communicate with the guests. We recently held an event of over 100 people. 20% were registered as guests.

    Please include the ability to email all attendees and guests in the next release if not sooner.

    9 votes

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    6 comments  ·  Events  ·  Delete…  ·  Admin →
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    Resolved  ·  Evgeny Zaritovskiy responded

    Released in v5.5 – see http://help.wildapricot.com/display/DOC/Release+5.5. Please note that reminder emails will be released as part of next release, 5.6

17. Database Fields Custom Validation - e.g. regular expression, IBAN Bank number, phone

    While I am pleased with the site overall, it's clear that it does lack some features that I consider essential, although not critical.

    One such feature is field validation of database records.

    Currently there is very limited field validation.

    I would request more robust import and user entry field validation capabilities to keep data clean. Without this capability, the database very quickly starts to contain garbage fields.

    For example, currently a user may enter their phone number in any format they choose, including completely invalid phone number entries. The same is true for zip code fields and others.

    100 votes

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    35 comments  ·  Contacts  ·  Delete…  ·  Admin →
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18. Allow larger pictures in member fields

    While you can add pictures as a member field, the images are too small to be of any real use. (110x110?) Please increase the image size limit. Other files up to 20mb can be uploaded, why not a picture of usable size?

    7 votes

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    0 comments  ·  Members  ·  Delete…  ·  Admin →
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19. Customization of Member profile page

    What do you think of moving the placeholder (or give us the option to do this) for the personal photo and/or company logo fields to the upper right hand corner of the member profile display page. Look like the page has a nice blank space there (see attached) that would be perfect home for these images. That way, you have the name and photo at the top of the member profile.

    While on that subject, do we have the ability to modify the font size for the member display list?

    Overall. you program is outstanding. I am very impressed with the functionality, ability to customize and the clean (elegant) design elements. Nice job!!!

    What do you think of moving the placeholder (or give us the option to do this) for the personal photo and/or company logo fields to the upper right hand corner of the member profile display page. Look like the page has a nice blank space there (see attached) that would be perfect home for these images. That way, you have the name and photo at the top of the member profile.

    While on that subject, do we have the ability to modify the font size for the member display list?

    Overall. you program is outstanding. I am very impressed with… more

    68 votes

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    38 comments  ·  Members  ·  Delete…  ·  Admin →
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20. PDF for the official tax Donation Receipt

    We are just in the midst of switching over to wild apricot and I was very disappointed that when donations are made there is no option to send the official tax receipt as a PDF as it is not secure to send it as an email since it is too easy to change up the donation amount and date ect. Our current system sends an email after donation had been received thanking them and then letting them know they will receive a their tax receipt in another email attached as PDF please see email below

    Dear xxxx:
    Thank you for making a donation in the amount of $xxxx in support of the Canadian Organization for Rare Disorders.
    
    If your donation was $20 or greater you will receive a second email with an official tax receipts attached.
    Please print each receipt for year end tax purposes as a paper receipt will not be issued. Should you have any questions or concerns about your receipts, please contact the Canadian Organization for Rare Disorders at (416) 969-7464 / 1-877-302-7273 or info@raredisorders.ca.
    Regards,
    Canadian Organization for Rare Disorders

    Any charities I have donated online have always provided the official tax receipts via PDF. Due to this problem I am now going to have to create the official tax receipts myself and email them out as PDF or send them in the mail anytime someone makes a donation to us online through wild apricot which is time consuming when wild apricot is supposed to make my life easier.

    If this could be updated I think you would be able to get more charities of a clients.

    Thank you
    Hilary

    We are just in the midst of switching over to wild apricot and I was very disappointed that when donations are made there is no option to send the official tax receipt as a PDF as it is not secure to send it as an email since it is too easy to change up the donation amount and date ect. Our current system sends an email after donation had been received thanking them and then letting them know they will receive a their tax receipt in another email attached as PDF please see email below

    Dear xxxx:
    Thank you for… more

    33 votes

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    12 comments  ·  Donations / Fundraising  ·  Delete…  ·  Admin →
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    Evgeny Zaritovskiy responded

    Thanks for posting, we will be collecting comments for now.