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  1. Newsletter Template/Great Service

    The newsletter templates are difficult to use as there are always issues with spacing, sizing of photos & type formatting. It would be great if you'd invest in making the newsletter templates easier to use. On a positive note, I was fortunate to talk with Chalini Vallepuram in your Service Dept., and she was incredibly helpful. She's a gem. Thank you for the great service!

    19 votes
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      5 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
    • Export email failures and delivered information to Excel

      It would be nice to be able to export (email log) results for failures and delivered emails. Then I would be able to provide information on WHO received, opened and clicked on an email. This would help with getting 'failures' fixed too.

      15 votes
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        5 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
      • membership certificate - mail merge

        I need a way to send an email with a different attachment or link to each email address- kind of like a mail merge. I have a PDF membership certificate, I need to send to each member. each one is personalized with their name. We don’t use outlook, and I’m having a nightmare getting a merge to work on Google mail.

        2 votes
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          0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
        • In email templates, PLEASE DO NOT make automatically make an email address clickable!

          It makes no sense for our footer to say "Do not write the address that this email was sent from (adminetc@OurDomain.org) ..." and have it be clickable!

          I repeatedly remove the link code, but it keeps coming back. Please don't do too much of our thinking for us. You can't anticipate everything.

          1 vote
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            4 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
          • When sending email blasts, for certain errors try fix them automatically e.g. by resending emails again later

            Today, I sent out two email blasts to all of our Contacts (338 people). Five emails were rejected all to Earthlink email accounts with the error code "421 Load to high". I view that as a failure on Earthlink and WA. Why can't you capture those error codes and automatically try sending those msgs again. Or, worth with Earthlink to resolve these failures? I don't feel I should have to monitor our email log for these type of error codes.

            20 votes
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              7 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
            • email alias

              Need to be able to have email alias. i.e. president@organization.org that will forward an email to a particular member (i.e. me@gmail.com) or group of members i.e. executiveboard@organization.org that will forward to a group of members.

              5 votes
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                4 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
              • Ability to send Password Email in an Email Blast

                Re: Forgot Password Request. The email that is sent after entering an email address and the code, cannot be customized. Our organization customizes all of our emails with a logo and try to make them as user friendly as possible. Example: the first line reads "A request was made to recover a lost password for this email address at https://(name of organization).wildapricot.org/. Instead of the URL, why not just give the name of the organization. But, I really want to be able to customize this email.

                1 vote
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                  0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                • Send certificate as PDF

                  When i send out a certificate as a template how does one convert it to a PDF or how do i send my certificates as PDF?

                  2 votes
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                    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                  • Email Forwarding

                    It would be a big help if your email client could forward an email. Right now we have to take an email sent from a member and cut and paste it (or make it an attachment) before we can send it out to the membership. Things like job opportunities and death notices could be much easier handled if they could be forwarded rather than re-formatted.

                    1 vote
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                      0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                    • Directory Messages Email Customization

                      Pardon me if I missed it, but we can customize just about any type email in the system but I haven't found how to do it with messages (emails) sent through the directory.

                      Is that possible at this point?

                      1 vote
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                        1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                      • Email Open Rate Report Criteria

                        Add to the report criteria: date last email opened (is greater than, less than, equal to), number of emails opened (is greater than, less than, equal to), and percent of emails opened (is greater than, less than, equal to). This would be a huge benefit to help us identify those who are most engaged, and to weed out those who don't open emails. We use email open rates to help us evaluate the effectiveness of our email blasts and content. If we can't weed out the "dead weight" then we are without a critical self-assessment tool and are driving blind.

                        3 votes
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                          1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                        • Capability to add existing blog entries to newsletter

                          Instead of cutting and pasting our most recent blog entries into a newsletter, it would be much handier to be able to add the blog entries we've already included in the blog - something like the ability to drop the blog gadget into the newsletter. Useful options to include would be a "number of entries" option(e.g. add last N entries) and also the option to have a 'read more' button where the user needs to go to click the link and go to the site (and log in if needed) to read further.

                          3 votes
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                            0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                          • Recurring emails

                            I have emails that I send out monthly. A recurring email feature would be wonderful.

                            1 vote
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                              0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                            • Better, clearer organization of email templates

                              We'd like to improve the current workflow of creating and using email templates. In this thread we've collected all the comments we've found about email templates and merged related threads. Feel free to add more ideas.

                              Here are the most common wishes:
                              1. Sort templates into folders,
                              2. Full display of long filenames,
                              3. Sorting and search
                              4. Save without quiting

                              118 votes
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                                51 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                              • Linking spouses

                                Husband/wife are both members but share 1 email. When blast is sent to only men or only women it may not be received by the appropriate person. Affected members resistant to setting up 2nd email as a work around. Can they be linked and both copied if a shared email address is identified or flagged.

                                4 votes
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                                  0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                • Including the recipient list on the draft email log

                                  I would like to be able to see the recipient list name (so the saved search I guess) on the draft emails so that it's easy to pick out which one is which if you've got several on the go.

                                  1 vote
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                                    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Automatic emails

                                    I could sure use a list of every action that generates an automatic email and how to turn automatic emails off. Of course, I'd really like a general off switch for all automatic emails.

                                    4 votes
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                                      3 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow members to email blast

                                      Allow all members to send out blast emails and to set up groups for blast email. We were going to use this as a communication platform

                                      4 votes
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                                        4 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Spell check for Email

                                        spell check in emails

                                        1 vote
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                                          1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Default standard opening and closing HTML code for emails and email templates

                                          Why? So we don't have to add
                                          <div style="margin-left:5px;margin-right:5px;">
                                          to the start of every email. 1. It's a pain in the butt to do it, and 2. It's way too easy for naive editors to remove it.

                                          The reason for needing this margin is because, otherwise, WA emails run right up to the edge of a mobile screen, making it look unprofessional (NO other comparably formatted email in my inbox runs right to the edge), look like it was cut off, and unappealing to the eye.

                                          The default code should be specifiable for opening and closing of the HTML section,…

                                          1 vote
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                                            1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
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