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  1. keep original expiration date when changing membership levels

    When changing from one membership level to another, the renewal date changes. It shouldn't change just because the level changes.

    59 votes

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    2 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  2. add "member since" to Member public profile page

    I would like to see the Member since data displayed on the Member public profile page. Is there a way to edit this system page to add a field?

    29 votes

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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  3. Option to include lapsed members in renewal emails

    WA does a great job of sending automatic renewal notices. But they only get sent to active members. I'd like an option to include all lapsed members as well.

    Use case: as a ski club, sometimes members decide not to ski one year, so they don't renew their membership for that season, but probably will become members the following season - if I remind them. Currently I have to search for lapsed members and send a manual email. Would be much simpler if I could just include lapsed members in the automatic renewal emails.

    7 votes

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  4. Feature to Switch Membership Level Automatically Upon Renewal

    setting to automatically change a membership level from one level to a different level when a contact renews their membership

    6 votes

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  5. Membership point system

    Is there a point system that members can earn and then redeem for gift or service?

    11 votes

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    3 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  6. Membership Level Order Shown in Member Profile

    Admin has the ability to sort the different membership levels within the membership gadget settings; however, if a member goes to their member profile and clicks on the "change" link next to Membership Levels, the membership levels are in order according to how admin created them rather than how they are sorted on the membership application gadget. The view from the member profile should be the same as the view in the membership gadget.

    1 vote

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow membership renewals from social media and chat

    When you think about maintaining good membership numbers, renewals are the most important thing, more important even that new membership. Therefore, renewals have to be REALLY easy! In today's world, people are spending more time in social media and chat than they are in email. Therefore, simple renewals via those platforms would be a logical improvement to the process.

    1 vote

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  8. Add additional member workflow emails

    Provide option to add additional emails to the member onboarding (application) and renewal workflows. In our case, we need an email to be sent approximately 1 week after the member activation email.

    1 vote

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  9. Required Fields Filled in Before Renewal is Completed

    We have added a few required fields for new members and existing members. However, when you go to renew, the system does not note that the renewal remember has required fields that are now blank. If the member goes to edit profile, then the prompt is there to make sure required info is filled in. We have asked members to do this but we have 4000 members and it's not working voluntarily. We need a way to force members when they renew to make sure if their profile has "new required fields" that they are filled in before completing the…

    13 votes

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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  10. Group selection restricted for a specific group

    Groups are a wonderful way to organize members by interest. We let members to chose their sport groups when joining and update on their profiles. It is a great time saver for event communications, ie. sending Ski emails only to the skiers group.
    We would like to have at least one group that is NOT selectable by the members and to be used by an administrator. The purpose is to be able to have board-only site pages for elected officials.
    Today, because we let members chose their own groups we can't use group for this purpose as anyone would be…

    4 votes

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  11. Trial membership with automatic renewal to paid

    I would like a way for someone to pay $1 (or free, but have them put in their credit card info for automatic recurring payments) for a trial month, then have the rate increase after their trial month is over WITHOUT them having to re-enter their credit card information. I have seen this on many other apps/memberships, so I am hoping it is possible.

    Currently I have it set up as 2 different levels ($1 level, and full membership level) and the level change can happen automatically but the payment cannot. They have to renew and re-enter their credit card…

    4 votes

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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  12. Pop-up alert reminder to update the profile

    Issue: Members do not update their profile

    Possible Solution:
    A pop-up alert prompting members to update their profile ... this might appear upon logging in for the first time in a calendar year.

    This will direct them to their profile and towards the end of the page, they would be requried to confirm their details. If they do not edit/confirm their details, they will be unable to proceed with booking of events and payment of the subscription fee.

    2 votes

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  13. Flexibility with Member Payments (Fortnightly)

    More flexibility in setting up membership payment options has been asked for many times.
    The recurrence of payments should be no harder to set than a repeated event in Outlook / Calendar.

    For my extra $10/month in increased fees, I'd simply like to be able to set up a fortnightly membership payment schedule to coincide with my members Payroll dates...

    1 vote

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  14. Integrated member degree program

    Our organization is a professional photography group. We have been using Wild Apricot now for several years and I know a lot of other photography groups are using Wild Apricot also. In a meeting a few months ago I heard that Wild Apricot was working on an update that we have been intetested in for a long time. We have a degree program that members earn merits or credits towards their degree by attending meeting, performing service, etc. We would love to have a relational database feature that members could access their merits and merits for attendance could be automatically…

    8 votes

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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  15. Migrate/retain bundle member info when new bundle admin is assigned

    (1) It should be possible for bundle organization info to migrate to new bundle admin (or stay with the organization, not just with the contact). This includes the organization name, address, logo, etc. AND the recurring payment information.
    (2) A bundle admin should be able to add payment information to set up recurring payments at any point in time - not just when they have a new invoice to pay - and it should not require them to make a payment to set up the recurring payments (it should just let them know when their next payment will be).

    7 votes

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  16. More flexibility in renewal messaging

    We need more flexibility in the configuration of automatic messages around renewal:
    1. We would like to send out the first reminder as an advance announcement before sending the invoice.
    2. The current post renewal date messaging allows only two phases. We would like to have three:
    Phase 1. 1st overdue warning (grace period notice)
    Phase 2. 2nd overdue notice, membership changed to „lapsed“
    Phase 3: 3rd overdue notice, membership suspended and renewal invoice voided
    As it stands now, we must perform phase 3 manually. This requires individually voiding and editing each renewal invoice and individually suspending each unpaid membership,…

    2 votes

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  17. Add a public form for members to attend the member group

    I would like to see a form which members could use to be added to a 'group' with no fees.

    1 vote

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  18. manual sort of levels on renewal page

    Levels can be manually sorted on the Join page, but levels are sorted alphabetically on the Renewals page. Why can't we put the list in the order we want?

    5 votes

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  19. Same address for all bundle members

    I would like an option to tie all bundle members to the address of the bundle administrator. If the bundle administrator changes their address, it automatically updates all members in the bundle. This option should be optional. Some bundles will have members with different address, but some will not want to make the same address change for all members of their bundle

    3 votes

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  20. Long renewal periods

    We wanted to have a 10 or 15 year renewal period because we have members who do not have credit cards and it is a process for them to get a check and send in an application renewal form so to make their life easier we thought of the idea of having a longer renewal period option. Not a lifetime membership but close for some people.

    Coming from a background in S/W development I am curious why this option has to be a dropdown and not a simple variable you can use to enter your own number of years?

    1 vote

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