Wishlist
Quick filter: Done! • Soon – Beta testing • Started doing something • All of them
54 results found
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Fraud Alert or Holds on a Credit Card Need to be Removed by AffiniPay
Wild Apricot needs to put pressure on AffiniPay to have them remove a hold after the credit card issuer does so. I was told by AffiniPay Support that once they receive a Fraud code (Code 59) in their system, that particular credit card will never be accepted by their system, even after the issuer of the card lifts the hold. That is too stringent and needs to be removed. It forces members to use a different credit card which may not be available to them for use for business expenses. They then have to use a personal card and have…
2 votes -
Make refunds easier
Canceling an event registration and refunding the money should be WAY easier. By attempting to follow the separate steps, it is very easy to get into an endless loop with no resolution and an embarrassing situation on the member's record.
1 vote -
card vault affinipay
Integrate the Affinipay Card Vault feature so that admins on the website can charge open invoices against a members stored credit card.
3 votes -
Adjust recurring payment cancellation settings
Allow the admin to choose that recurring subscriptions will not cancel if the customer's/member's card is declined a few times. Or allow us to adjust the limit of failed charges before cancelling their subscription.
1 vote -
Making member dues payment easier
I would like an enhancement of the bundle admin/member rights setup. I would like to have all members of a bundle be able to pay the yearly dues. As it is now only one member, the admin, has access to the invoice payment portal through the member profile. In my experience the person who is attempting to pay may randomly be the non admin and they will run into a roadblock in the member profile and not know why they cannot pay. The fallback is that they write a check and mail it to me which is the situation that…
4 votes -
PayPal Checkout Needs Better Integration
The previous PayPal system provided the ability for Quickbooks to capture transactions due to "tags" added in the descriptions of transactions, thus automated bookkeeping was possible. The new system provides none of this and each transaction needs to be fixed manually. As our treasurer says, "it's like returning to the 1980s."
9 votes -
More clarity on switching payment systems
We recently switched from PayPal to AffiniPay and were blindsided when all of our existing PayPal subscriptions were automatically cancelled. According to the Wild Apricot help documentation, "If you have recurring payments set up, you'll need to stop those payments through your existing payment processor".
We expected that our members' PayPal subscriptions would continue and we would have to deal with them manually until they switched over. We were not equipped to handle a mass cancelation of subscriptions and now expect to lose members as a result.
0 votes -
1 vote
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Live link to pay online when you print/save invoice as a pdf
Currently when you download an invoice PDF via "preview and print" the "view invoice online" link is no longer live. Would be great if members could be connected to the portal where they don't have to login to their accounts to pay the invoice online from a PDF
2 votes -
11 votes
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Stripe Client-Server
Currently Wildapricot uses client-only checkout, which limits functionality and supported payment methods to credit card only. Stripe also offers client-and-server checkout, which would enable access to all of the other stripe payment methods. Could WA either integrate client-and-server checkout or expose the ability for end users to do their own integration?
6 votes -
Add instructions for the correct format of the postal code
Add instructions for the correct format of the postal code:
If a certain postal code format is accepted, and the other formats cause errors, this needs to be made clear to the customer when they are paying. I've had so much frustration having customers contact me when they are not able to process payments and it's often a browser or postal code format issue.
Customers should have access to info that allows them to easily see the accepted format and info that they can use to troubleshoot so that they don't get so frustrated.
This issue has taken up so…
3 votes -
Allow Recurring Payments for $0.00 Member Levels with Required Extra Costs
Currently, a member level fee is required to enable automatic recurring payments, even when there is a required extra cost. In other words, if the "level fee" is set to $0.00, then the option of recurring payments for Extra Charges is not even available.
Our dues are based on Tiers and it works best by using Required Radio Buttons to represent the Tier Options. We've tried several workarounds, but the best for us is to make the Member Level fee one penny (0.01) and the explain why there is an extra one cent cost of membership.
It would be really…
2 votes -
Select date for a credit card pymt to start
When you set up a credit card reccuring payment, that you can pick the date that you want the recurring payment to start. Right now there is not a choice. The day you create the payment is the day it starts.
1 vote -
Disable Address Requirement on WildApricot Payments
When credit cards are processed in person using the Affinipay Mobile Swiper and the Admin app, the credit card billing address should not be required as the "Card Present" is verification enough, in addition to the input of the CCV.
Today, the platforms requires the billing address for all credit cards, with no requirement to turn that off. However, Affinipay does not require this for cases where credit card is present for the transaction. The organization should have the opportunity to disable this setting.
We process guest fees to our events as well as raffle ticket sales. The billing address…
28 votes -
"Pay What you Want" Membership Payment Option
I'm running Wild Apricot for a non-profit that allows people to pay as or what they can for their membership. I'd like to see a type of "Sliding Bar" membership payment option where people can choose how much they want to pay for their membership.
6 votes -
WA Payments reconcile to monthly statement
Currently, Wild Apricot Payments is pretty good at taking credit card payments and processing them. When we receive our monthly statement from Affinipay (in Canada, it's actually Afinipay's sub-contractor FirstData), I can't get the individual payments to add up to WA's invoices or Affinipay's deposit data. This is important to prevent fraud and to know which invoices to chase for payment.
What I propose is adjusting the payment date in a WA invoice to be the date the money was actually deposited in our bank account.5 votes -
European Payments (Maestro, Bancontact, Ideal, Payconiq, ...)
We really need a better integration for European payment systems like (Maestro, Bancontact, Ideal, Payconiq, ...) either by AffiniPay or Stripe, our current provider
Stripe support these payment systems, we consider leaving the wildapricot platform for this reason !
Best regards,
Wouter,
SP&O TriatlonMechelen3 votes -
Shopping Cart for dues and or registrations
ability to add multiple registrations and or dues to a cart for payment with one credit card transaction.
5 votes -
Multi Events with Different Payment Gateways
We are an organization with multi Chapters. WE host events throughout our 5 regions. We would love to host all our events and keep track of them through Wild Apricot but the only problem is we can only associate 1 bank account for payment. There are other softwares out there that allow multi bank accounts. We love the Wild Apricot membership software but this feature is the main thing we see as lacking. Try and develop this feature. You may reach me at nationalsecretarynabstmc@gmail.com or call me at (404) 683-8496.
8 votes
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