Invoices for events should be able to have a zero balance if they are being updated by site administrator16 votes
Integrated payment with Affinipay is good, but my organization has multiple bank accounts for separate departments of our organization. Multiple deposit accounts through Wild Apricot Payments would allow us to track our income better.
With this functionality, choosing what payments go where would be helpful as well. For example, all event payments go to one account while membership renewals go to another6 votes
Restore the support for PayPal1 vote
When PayPal was our processor, their exported transaction details gave us the GROSS amount and the FEE amount charged per transaction. AffiniPay only exports the GROSS amt collected and then bills us the next month for fees. It's an accounting nightmare. We want to keep track of our income/expenses at an event level. I'm now having to manually compute the AffiniPay fees for each transaction. Ugh.1 vote
Express invoice settlement in admin financial transactions. The current admin finance forms to record the payment then settle the unsettled invoices one at a time until the funds are used up is somewhat slow. It would be preferable to have a check box model like that in profile/finances payment screen.
The user story is that an organization is transitioning from offline payment to online payment and needs to be able to efficiently support both processes (we're 1000 members creating 8000 or so registration invoices to settle per quarter).2 votes
Under Payments and refunds report it should give $totals. For example if I am using it to sum up the cheque deposits for that day I can record cheque payments but have to export to excel to get a sum of those cheque payments for the day.1 vote
RE: Groups:) It would be great if this feature was available.
When members redeem a specific DISCOUNT, they are automatically added to a specific GROUP which can be assigned by and ADMIN at creation of the discount2 votes
It would be very helpful to have a way to automate re-sending open invoices via email after specified intervals (30 days, 45 days, etc.)7 votes
when marking an invoice as paid via check, there should be an option to upload an image of the check.6 votes
We really need a field to record a check number when processing payments.6 votes
Add a managing finances overall the organization...
I mean not only membership and event payments but overheads and all clerical /admin chores... because all of that still lives in Excel :(
Planned growth for coming years, etc...24 votes
Want more information to be passed to PayPal from Wild Apricot (e.g. what payment is for - membership, event payment) and which program a donation is being directed to (e.g. 1st fundraising campaign, 2nd fundraising campaign).66 votes
We have bundles but the person who pays is invariably not a member (nor should they be). We have no way to send a bundle invoice to a non-member for payment. This is causing a LOT of issues.
In addition, we often need to manually create an invoice to set up an invoice outside of WA to allow an organization to pay for memberships and open event invoices for a single payment.
This is an extremely painful and manual process. Sometimes, we can find a way to do this (please see attached example), but most of the time, we can't.6 votes
Currently there is no way to export the Audit log. We need the fianancial transaction IDs recorded by payment gateways so that they can be reconciled on the payment gateway.
Here's a list of the Stripe details that should be exported
Description Invoice #31070707.646846: Donation
When voiding an invoice, it would be good to be able to enter a reason, that would be put in the internal notes. as to why this action is being taken.
At the moment one has to edit the invoice, add the reason, save the invoice and then void it. Clunky work-flow!23 votes
Invoices and receipts - we would like the functionality to omit the blank line that is printed when there is no information in the 2nd address line. We often get requests to mail invoices. The blank line has caused some postal delivery issues.5 votes
Provide a way to group multiple invoices for different members to be selected/grouped/paid by a single individual payment. This IS NOT a capability of membership bundling. I want each membership to remain in a separate record, but I need the ability for a single invoice to accumulate charges for multiple individuals. For example, I have one organization that has 4 individual memberships in our organization for their employees. They want the ability to make a single payment that covers all 4 membership renewals rather than having to log into each record and make 4 individual payments. This also occurs when we have a meeting, and one organization wants to make a single payment for multiple meeting attendees' meeting fees. Please provide a way (perhaps a screen with check boxes to allow selection of open invoices) for selecting invoices that can be grouped and paid by a single joint invoice that would accumulate these charges and mark all as paid when the single invoice is paid.
Right now, I have to generate a dummy PayPal invoice with multiple charges listed for a single total amount due, and once that's paid, I have to manually mark each invoice as paid in WildApricot after the PayPal invoice is paid. Very cumbersome, and it would seem that WildApricot should be able to provide the ability to generate an invoice for the purpose that I'm seeking to accomplish.
Provide a way to group multiple invoices for different members to be selected/grouped/paid by a single individual payment. This IS NOT a capability of membership bundling. I want each membership to remain in a separate record, but I need the ability for a single invoice to accumulate charges for multiple individuals. For example, I have one organization that has 4 individual memberships in our organization for their employees. They want the ability to make a single payment that covers all 4 membership renewals rather than having to log into each record and make 4 individual payments. This also occurs when…35 votes
I would like to see a button that says "export transactions since last time exported" instead of choosing a date(s) to transfer information to QuickBooks. If I transfer membership invoices and payments on a certain date and then someone comes along and renews a short time later I have to export that entire day again. So when I have to export that day again QuickBook assigns the invoice numbers twice and I have to go into QB and delete the 2nd invoice numbers.15 votes
User account credits to be easily applied or automatically applied to any purchase they make including event registration. Currently there's no one click way for them to apply their credit to their registration. It should honestly automatically happen.23 votes
I would like to be able to create standard Invoice Items and then be able to report on those items in total -
so I can get financial revenue totals by item for a period3 votes
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