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  1. Membership Trends Reporting

    Retaining your membership is important to your organization. While Wild Apricot gives you the ability to do automatic renewals and send out reminders for non-automatic renewals, some have suggested that it would be handy to be able to report on this.

    Suggested
    Create the ability for administrators to be able to run reports on renewal rates for members.

    The important thing for this is that we identify what information should be in the reports. At first blush, I can imagine:
    * In a year, how many renewals were done before the renewal date, on the renewal date, and then certain…

    217 votes
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      Work in progress  ·  85 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    • Number of registrants

      Registration and ticket purchases. We have had so much trouble with this feature. We really like the set up but about 10% goof it up and do not realize they are the first registrant and the box is for additional registrants. So, they enter the total in the box and they get to the next page and it charges them for an addition person. Out of a hundred it has happened at least ten times. It's a major problem and a major hassle. They email us and tell us the system tried to overcharge them. We have to cancel the…

      5 votes
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        Work in progress  ·  3 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
      • Delivery / Shipping scenarios

        Need to have the function to add shipping charges example a $15 charge for express shipping and then $5 extra per item that gets added. But also an option for free shipping if it was purchased on site at an event.

        42 votes
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          11 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →

          We decided to take this into development. First version will be something like that:
          – several delivery options (paid or free), customer will fill shipping address;
          – flat rates (no connection to weight, order price or delivery distance);
          – self pickup options, customer will get instructions to collect an order;
          – all delivery/pickup options will be available for all items in store;
          – all delivery options will be available independently of shipping address.

          Please let us know, if we missed something important, or if these limitations make solution completely useless for you.

        • "Continue Shopping" Link

          There needs to be a "continue shopping" link from the cart and from each item to that you back to the online store. Right now, if you click the "back" in the browser, you get back to the store, but that is not obvious to the user. In most online stores, there is a "continue shopping" link in the cart that allows you to go back to the online store.

          22 votes
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            Work in progress  ·  1 comment  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
          • Sales tax for online store products

            Captured feedback: We have a set sales tax for products; however, taxes do not apply to our internationally shipped orders.

            Need the ability to set sales tax for online store. Probably support different tax schemes.

            14 votes
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              7 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →

              We started working on taxes support in online store.

              We have several implementation options and would like to discuss it with you personally, to better understand, if our implementation fits your needs.

              Please reply if you are ready to participate in feature testing and influence final implementation.

            • Update the registration pop-up for RSVP events to indicate "Additional" guests.

              so the registrar doesn't include themselves as a guest and create a duplicate counts. This is happening way too often for events where RSVP is critical.

              1 vote
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                Work in progress  ·  1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
              • Mobile app for members. Add an ability to edit and cancel registrations

                Members should be able to modify their registration or delete their registration on the member app.

                16 votes
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                  Work in progress  ·  6 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                • Add more options to event date range selection

                  The drop-down for selecting a date range for events in the admin panel has the following options:
                  — This month
                  — This year
                  — Last month
                  — Last year

                  Please add:
                  — Next month
                  — Next year

                  Thank you!

                  4 votes
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                    Work in progress  ·  2 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
                  • Simplify Wild Apricot Account Setup

                    Current situation
                    When setting up an account for the first time it's difficult to understand what should be setup first, how things are connected and what triggers exist in the system (e.g. emails are sent to members)

                    Desired situation
                    Simplify account settings and create a clear tour through the system, that explains what must be setup and how various pieces are connected, without having to study help and or contact support.

                    3 votes
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                      Work in progress  ·  2 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
                    • Include Event ID Field to export file

                      Right now - when exporting the attendance list for an event - the Event Name is exported -that and the date are the only fields that identify the event.
                      The issue is that we offer the same 'event' name/description multiple times - so w/o a unique eventID - it is difficult to to do reporting outside of WildApricot and distinguish between the various offerings of the same event

                      1 vote
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                        Work in progress  ·  0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
                      • mobile app for admins to access wait list

                        We need the mobile app to allow admins to access and use the waitlist functions. We often have waitlists so a cancellation by itself isn't sufficient. We need to see who's next on the waitlist and add them as a registrant, THEN cancel the other one.

                        7 votes
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                          Work in progress  ·  0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                        • In app notifications on new pending members, reaching event registration limits etc.

                          This topic is about adding notifications into mobile app for admins. If you need it, please add your vote and briefly describe your use case. This will help us to better understand your needs and prioritize our development plans.

                          66 votes
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                            0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                          • Recurring donations

                            Current behavior:
                            Wild Apricot only supports one-time donations.

                            Workaround

                            Use Membership application form since it is possible to setup a membership level like 'regular donor' with automatic recurring payments.

                            Desired behavior:
                            Support recurring donations directly.

                            128 votes
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                              62 comments  ·  Donations / Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
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