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  1. Implement Let's Encrypt

    Wild Apricot should implement Let's Encrypt's new free SSL certificates for all paid accounts with custom domains by default. Perhaps the technology is already compatible, but the process seems to be very different from just emailing the WA tech support a certificate.

    30 votes
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      21 comments  ·  Security / Privacy  ·  Flag idea as inappropriate…  ·  Admin →
    • Export all contact information (e.g., addresses, phone numbers) from financials

      Export all contact information (e.g., addresses, phone numbers) from financials

      8 votes
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        0 comments  ·  Finances  ·  Flag idea as inappropriate…  ·  Admin →
      • Change Payments report Export file to include what the payment is for

        Make a quick fix to this Excel download report:
        The displayed report at Finances - Payments & refunds - displays what the payment is for but the export file does not contain the field containing what the payment is for. It only shows the word "Payment" which is unneeded. PLEASE CORRECT THIS ASAP!

        See attached:

        15 votes
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          2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
        • Adding event title to invoices that related to an event

          I've found frustrating is that in any list of invoices, the event (or events) that the invoice pertains to isn't given. The only information is "Event registration", which isn't too specific. A user can click into each invoice to look at it, but when managing a large number, this can be very time consuming.

          Thanks.

          15 votes
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            1 comment  ·  Finances  ·  Flag idea as inappropriate…  ·  Admin →
          • Do not allow event registrations for members in pending status (e.g. pending new, renewal)

            I know we can now create a registration type for an event and set prices and other information based on the Membership level. It would be nice if we could do the same for Membership status (Active, Lapsed, Pending, etc.) as well.

            Thank you.

            Telly

            26 votes
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              Work in progress  ·  14 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
            • Suspend Expired Memberships instead of Archive

              Option to set expired memberships to "suspend" instead of "archive" if membership is not renewed in a specific time frame.

              24 votes
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                5 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
              • Custom Reports/Full Transaction Data Extract

                What I'd love to see is a simple way to export all of my transaction data. It should include every transaction recorded for event registrations, memberships, renewals, donations, refunds, etc. Then I can create my own custom reports with another program (Excel, Access) and all I would need to do is update my report data source with a new daily or weekly export from WA. Alternatively, the ability to custom design my own reports within Wild Apricot would be nice too. For example, using a drag-and-drop interface I could create my own pivot table reports like in Excel.

                43 votes
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                  15 comments  ·  Finances  ·  Flag idea as inappropriate…  ·  Admin →
                • Invoice Report to show both initial Invoice and Payment Date?

                  Can we get under Finances, under Invoices, a way to get the Invoice Report to show both initial Invoice and Payment Date? Or to get an Invoice Type filter on the Payment Report?

                  10 votes
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                    1 comment  ·  Finances  ·  Flag idea as inappropriate…  ·  Admin →
                  • Scheduled E-mail Blasts

                    Current features:
                    Emails need to be sent manually or scheduled with events reminders or membership renewal notifications.

                    Desired feature:
                    Have the ability to schedule any email to be sent a specific time.

                    339 votes
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                      112 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                    • Mobile app for members - register for events, search directory

                      Current situation:
                      Our mobile app is only accessible to administrators of an organization.

                      Desired situation:
                      Have a native app (apple + android) that useful for members (e.g. register for events, view directory, edit profile, etc)

                      104 votes
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                        35 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                      • Members to update Credit Card details for recurring payments - e.g. expired card

                        We have a membership(subscription) based business (www.studyleadership.com) utilizing your service. Ninety-five percent of our business is based on recurring credit card payments, so managing credit card numbers and expiration dates becomes a huge chore if we have to do it manually.

                        Because there is no current interface for our customers to update their credit card information when a payment does not go through, we need to send an email and then get on the phone to gain their credit card info securely. With hundreds of members, this seems to be a very unneeded hassle. It costs us a…

                        35 votes
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                          Work in progress  ·  23 comments  ·  Online payments  ·  Flag idea as inappropriate…  ·  Admin →
                        • RSVP - Simplified event registration

                          Current behavior:
                          Registration requires filling out online registration form.

                          Desired behavior:
                          In some cases this is an overkill and what is desired is Evite-style registration when people can simply click on the link in the event and be done with it.

                          Notes:
                          1) This would only work for people already in the database
                          2) This would only apply to free events
                          3) If there are multiple registration types - assign one as default? Force people to choose online?
                          4) Highly desirable - negative RSVP - when people say they can not attend.

                          256 votes
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                            Work in progress  ·  86 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
                          • Generating membership cards and certificates

                            Current behavior:
                            Membership certificates/cards can be produced by running a search, exporting records and using something like MS Word mail merge

                            Desired behavior:
                            Ability to directly setup in the system layout and fields for membership certificates/cards and then to print them using common label formats.

                            Notes:

                            Details about specific desired formats/layouts/label sizes would be appreciated.

                            318 votes
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                              151 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

                              Thanks to all who commented here and participated in our UX test. We analyzed all comments and feedback and started development of this feature.
                              This thread contains a lot of comments and requests and changes look pretty huge, so we decided to ‘eat the elephant’ bit by bit.
                              The first step will be implementing membership cards for new / renewed members. Administrators can create the card and publish it in the member profile automatically so that members could download and print it.

                            • Restricted access to documents and images (member only files)

                              Current behavior:
                              If users have a direct link to a file, they will have the ability to download it (i.e. page permissions are not inherited by the files on those pages)

                              Desired behavior:
                              Restrict folders and the files in those folders by membership/administrative/group level

                              177 votes
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                                Work in progress  ·  84 comments  ·  Website / Content  ·  Flag idea as inappropriate…  ·  Admin →
                              • 20 votes
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                                  1 comment  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                                • Make admin mode stateless e.g. access by direct URL, allow to have several tabs or windows be open simultaneously

                                  For example: For admins, provide a link from each site page to the edit screen for that page. And allow me to bookmark that URL, or share it with other admins.

                                  Likewise, each of the menu items for Admin mode -- i.e., each of the items under Dashboard, Contacts, etc. -- should be reachable via a URL that I can bookmark or share with other admins.

                                  Ideally, every search could be represented with URLs too.

                                  Such changes would make it easier to tolerate the slowness of Admin mode, because I could have multiple browser tabs open -- for Admin and…

                                  14 votes
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                                    11 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →

                                    Development in progress and expecting to release it in Q1 of 2017.
                                    All pages in admin backend will be available by direct URL, so you can bookmark it.
                                    Admin and Public modes will not work simultaneously, cases like Preview page or Event details will be considered separately.
                                    Thanks for your comments and votes.

                                  • Provide event name and membership level details in invoices

                                    Currently, there is no way to report on financial transaction details in WA. I need a way to report by transaction - which event, what membership level, etc in Excel. Currently, the only way to determine this is to export a QuickBooks file and either open in Excel or import into QuickBooks. PLEASE add more financial reporting that gives details of each transaction (opposed to just saying Event Registration or Membership). This is crucial for bookkeeping because we track each transaction by type.

                                    23 votes
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                                      18 comments  ·  Finances  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Customization of Financial Reports

                                      Hey. I have seen that there is progress for the integration with quickbooks which is amazing, but in order for our finances to get figured out I need to be able to generate reports with the attendee, email, organization, event, payment date, amount, and payment type. The closest I can see it exporting the attendee reports from each event and then combining them.

                                      If we could edit the level of detail that the finance reports show, that would be ideal

                                      40 votes
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                                        13 comments  ·  Finances  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Landscape mode for the Mobile App

                                        I like the app, but it would be nice if it would also turn to landscape on my tablet. My tablet has a keyboard and the app would be much more useful in the landscape view with this device.

                                        8 votes
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                                          2 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Do not mark as 'free' events which involve expenses payable to others

                                          Some events are not free, however we don't want to enter a price, in order to prevent the system from generating an invoice... For example, when members register for a trip to a chocolate factory. They don't owe the Club any money, but still, this is not a free event, they will have to pay for the transportation, visit, lunch,...

                                          Is there a way to either hide ¨Free¨ (because it's not free after all) or prevent the system from generating an invoice if we input a price (because it's not money owed to the Club)?

                                          Many thanks,

                                          Nicole

                                          43 votes
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                                            Work in progress  ·  27 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
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