I am really unhappy that you have removed the ability to put thumbnails up for templates. It makes finding the templates so much easier. I don't understand what possible benefit can come from taking away organizational tools.28 votes
System automatically generates email template thumbnails based on actual content.
re-activate teh Additional event information field for events. please!21 votes
Please consider linking 'store' transactions to contacts. New customers would be valuable additions to Contacts and it would be helpful to have a record of money spent on our organization/non profit1 vote
Each time a new customer makes a purchase, the system adds him as a contact.
When I register for an event using Member App, it should include an QR code on my ticket for easy and quick check in.
At this time, NO QR CODE on my ticket, I HAVE TO SEARCH for my confirmed email. Please add this QR CODE to my ticket.
Thank you13 votes
We’ve released this feature in our last versions of the app for members (2.2 for iOS and 1.4 for Android).
There is a “QR code” button in the Ticket details screen now.
Currently no way to sell tickets at the door - you have to tell walkins to pay cash or use a check... Admin App should allow door ticket sales just like eventbrite does where you can scan a credit card and sell tickets ad hoc..1 vote
You can receive credit card payments from the iOS Admin app if you are using the WA payments. If not, you can install the Square POS app or the PayPal Here app and use their credit card reader with our app. Feel free to check our help for more information:
Right now, you can set whether event confirmations and pending notices are/aren't sent to guests. But there are no options for reminder emails. Today, the only way to send a reminder to guests is to create a custom search for the guests at that specific event. It would be great to be able to be able to have a check box in the event setup to make this standard for an event.1 vote
We need to be able to modify our emails the same way we can modify our websites. The templates are a good start, but we should be able to add or remove sections (columns) and include dividers. I don't like being confined to a template... my newsletters have a lot of content and I don't want it to read like a long email. I want it to look like a constant contact email. This might be a deal-breaker as our emails are one of the most important elements of our organization.98 votes
Implemented in the latest version of email editor.
When a logged-in member clicks on "Edit your member profile" and then on "Invoices and payments," information about past donations IS NOT INCLUDED, but it used to be, a few years ago. We DESPERATELY need this restored so a member can see how much s/he gave in the past, to help decide what to give again. Most of our donations are by check, so I don't see how PayPal/AffiniPay figures in (we still use PayPal).2 votes
Fixed in 7.7 release.
Our association has various executive who have responsibility for specific tasks. One of them is an Equipment Manager. We rent out equipment to our members and we are using the Store function to handle that. Unfortunately, WA does not have a Store Manager listed in the account administrator options. It would be very helpful, if this option was made available.3 votes
Sorry for the late response.
Store manager role was added in the 7.3 system update last month. See for details gethelp.wildapricot.com/en/articles/1688
Have a good day!
Katya Tyukina, Product manager @ Wild Apricot, Personify
When I format pictures with margins and borders they look fine in the edit mode of emails, but when they arrive at the inbox they disappear, allowing the photo to touch the text that wraps around it. Fix that, please.9 votes
New email editor resolver this issue.
We just published members app for Android.
Just to remind – before your members could start using it, you have to configure the app for your account. Here is a help article: https://gethelp.wildapricot.com/en/articles/1645-mobile-app-settings
If you have any suggestions, please add it as a separate topics.
An automatic (pushed) notification to Admin when new members join and require approval would be VERY useful: it would help prevent inadvertent delays in approving members.4 votes
Implemented in 3.6, check app settings to enable push notifications on your phone.
I would like to opportunity to see individual answers from pollees along with the group results. I can then respond to any negative feedback directly and quickly. We should be able to access both.3 votes
Published with the 7.14 version release.
Currently our organization is implementing the online store feature and wanted to give restricted access to one individual to post products and oversee the daily operations of the store. However, under the present setup full access must be given to the individual. Having the ability to restrict access only to the store function would greatly enhance overall system security as currently available for membership, website, donations and events functions. This is something badly needed for security sake.22 votes
Store manager role was added in the 7.3 system update. See for details https://gethelp.wildapricot.com/en/articles/1688
I'd really love the live chat feature to be available to paid members. I miss it!24 votes
Happy to announce that started from June 1st, the online chat option is available for all our paid customers.
Thank you for your support!
Need to have the function to add shipping charges example a $15 charge for express shipping and then $5 extra per item that gets added. But also an option for free shipping if it was purchased on site at an event.49 votes
The feature is implemented. See details in version release notes: https://gethelp.wildapricot.com/en/articles/1662
We tried to make a seamless migration, but I recommend to open store settings and make sure it is configured properly for your organisation.
I have tried different browsers on my PC but it doesn’t seem to make any difference.
When composing a mail out, the constant auto saving locks the programme for a long time (because I have slow internet). By the time I can enter new data it is almost ready to save again. In addition even typing a single letter I do not see the result on my screen for a long time - 15 seconds is not unusual. While my internet is slow it is functional on other programmes and curiously wild apricot is more responsive on iOS at the same net speeds. I am sorry to sound so negative, the programme has some good features, but it is virtually unusable at the moment due to the responsiveness issue.
I have tried different browsers on my PC but it doesn’t seem to make any difference.
When composing a mail out, the constant auto saving locks the programme for a long time (because I have slow internet). By the time I can enter new data it is almost ready to save again. In addition even typing a single letter I do not see the result on my screen for a long time - 15 seconds is not unusual. While my internet is slow it is functional on other programmes and curiously wild apricot is more responsive on iOS at the…1 vote
Fixed in the latest version of email editor.
Please make the 'secondary email' field available via the API as we need to CC those when sending emails from external applications1 vote
Secondary email is available via API as long as any other custom field.
Our membership is very spread out over Arizona and multiple states. It would be AWESOME to have your software integrate with something like Skype so that members could log in and participate in monthly business meetings.1 vote
We recommend to use products like GoToMeeting or Zoom. It requires no integration, just put a meeting URL into event description, and anyone with a link could join a video call even from a web browser.
An advantage of such products over skype is that only event organizer needs an account, all others just join a meeting in 2 clicks.
The mobile app would be much more useful if either all the member fields were displayed similar to what is shown in the member profile. Or at least, if they were selectable by the administrator. Also, group participation should show up in the profiles. We use the to show committees, etc. it would be helpful if members could quickly look up another member and see their participation.
Mobile app shows member fields with respect to fields access settings.
See this article for details https://gethelp.wildapricot.com/en/articles/147
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