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  1. Change Subscription period to Membership period

    One of our board member brought that up and I kind of agree with her. Most of us using Wild Apricot are Clubs and not Company providing a subscription-based service like Netflix, Microsoft-365, AT&T etc.
    I like to suggest Wild Apricot changes the wording on the Membership Site from "Subscription period: 1 year, on: January 1st" to "Membership period: 1 year, on: January 1st"

    10 votes

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    0 comments  ·  Members  ·  Admin →
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  2. Option for members to save a search

    There should be an option for a member to save a search list so that the member can reference the search results again in the future

    2 votes

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  3. generate invoice without changing to pending-renewal

    I would like to generate an invoice for membership renewal WITHOUT changing the membership status to renewal-pending. In fact, I'd like to be able to remove the "renewal-pending" as a status altogether. It's not useful for us. People are either Active or Lapsed. The system can send reminders the number of days beforehand and such, but in the summary, there is duplicity in counts because of the way it is displayed.

    2 votes

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    0 comments  ·  Members  ·  Admin →
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  4. Reward members

    it will be good it we can check who attends the event and get some reward at the end of the year to send who is the one who participates most event. also the one who create most post on the forum, the one who reply the most this year etc...

    2 votes

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    0 comments  ·  Members  ·  Admin →
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  5. lapsed members and events

    The situation is as follows.. A member registers for a members only event when she is a member. Before the event occurs, that person's membership lapses.

    It would very helpful if there was some way to automatically 'unregister' that person for all members only events, as she is no longer eligible. At the very least, there ought to be an easy way to run a report to find out the events for which recently lapsed members are registered.

    8 votes

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    2 comments  ·  Members  ·  Admin →
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  6. keep original expiration date when changing membership levels

    When changing from one membership level to another, the renewal date changes. It shouldn't change just because the level changes.

    84 votes

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    6 comments  ·  Members  ·  Admin →
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  7. Option to include lapsed members in renewal emails

    WA does a great job of sending automatic renewal notices. But they only get sent to active members. I'd like an option to include all lapsed members as well.

    Use case: as a ski club, sometimes members decide not to ski one year, so they don't renew their membership for that season, but probably will become members the following season - if I remind them. Currently I have to search for lapsed members and send a manual email. Would be much simpler if I could just include lapsed members in the automatic renewal emails.

    18 votes

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    1 comment  ·  Members  ·  Admin →
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  8. add "member since" to Member public profile page

    I would like to see the Member since data displayed on the Member public profile page. Is there a way to edit this system page to add a field?

    45 votes

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    1 comment  ·  Members  ·  Admin →
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  9. Always display members' auto-renewal status on account

    We need something prominent displaying on member accounts whether or not they are enrolled in auto-renew. We get hundreds of queries a year from members who can't tell if they're enrolled in auto-renewal or not after they've removed their payment info. There's nothing then displaying "You are no longer enrolled in auto-renewal" or confirming that they need to manually renew--and what's worse, there's still a line on their accounts that displays the membership level as having auto-renew enabled.

    Members do not need to know that their membership level has auto-renewal enabled! They only need to know if they are individually…

    6 votes

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    1 comment  ·  Members  ·  Admin →
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  10. Several admins in a single bundle

    I would like to see the ability to have more than 1 bundle administrator. For example, with company memberships, sometimes there is a need for a Finance Bundle Admin, as well as a general Bundle Admin. Finance Bundle admin would receive invoices and membership renewals, general Bundle admin would be able to add and remove members.

    2 votes

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    1 comment  ·  Members  ·  Admin →
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  11. Please fix Membership expiration failures and templates

    Membership renewal is kind of a mess...

    I updated our organization to extend all memberships by two weeks. I did this by modifying the membership levels at all levels, to give them an additional two weeks of membership time.
    This has caused an apparent cascade of bugs in Wild Apricot software:

    • When I updated the templates to reflect new dates and prices, and chose to apply the template to all levels (and typed 'UPDATE'), it did not do what it was supposed to do. Subsequent emails fired with the old dates and old prices.

    • Most importantly, when members chose to…

    1 vote

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  12. Feature to Switch Membership Level Automatically Upon Renewal

    setting to automatically change a membership level from one level to a different level when a contact renews their membership

    10 votes

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    3 comments  ·  Members  ·  Admin →
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  13. Add "is not" criteria for user id

    Use 'user id' as a field that can be excluded in Advance Searches

    Currently if I want to run an advanced search to create a mailing segment for a particular membership level I have to use the field 'name' to create a criteria of 'is not' when building the search. This removes the members with the name(s) specified as you can insert and define the criteria multiple times.

    However, less prone to manual error would be the ability to insert the 'User ID' as a criteria and then have the option to specify 'is not' in the advanced search and…

    3 votes

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  14. Change to Bundles: Allow the use of Extra Cost fields in the profiles of Bundle Members

    Today the system has a limitation: For bundle memberships, extra cost fields will only appear to the bundle administrator, not to individual bundle members.
    So if you add the extra cost field, only the bundle admin will be able to interact with it, the other members in the bundle won't be able to.
    I would like to add Extra Cost fields to Bundle Members profiles.

    2 votes

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  15. macro for total amount due on renewal (membership fee plus extra charges)

    A macro for the total amount due on renewal for members with auto renewal. (The Contact_balance macro only shows if a member does not have auto renewals enabled / the renewal has failed) It is not possible currently to include a total amount in the renewal reminder email.

    3 votes

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  16. Add additional member workflow emails

    Provide option to add additional emails to the member onboarding (application) and renewal workflows. In our case, we need an email to be sent approximately 1 week after the member activation email.

    3 votes

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  17. Membership point system

    Is there a point system that members can earn and then redeem for gift or service?

    13 votes

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    4 comments  ·  Members  ·  Admin →
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  18. Group selection restricted for a specific group

    Groups are a wonderful way to organize members by interest. We let members to chose their sport groups when joining and update on their profiles. It is a great time saver for event communications, ie. sending Ski emails only to the skiers group.
    We would like to have at least one group that is NOT selectable by the members and to be used by an administrator. The purpose is to be able to have board-only site pages for elected officials.
    Today, because we let members chose their own groups we can't use group for this purpose as anyone would be…

    9 votes

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  19. Required Fields Filled in Before Renewal is Completed

    We have added a few required fields for new members and existing members. However, when you go to renew, the system does not note that the renewal remember has required fields that are now blank. If the member goes to edit profile, then the prompt is there to make sure required info is filled in. We have asked members to do this but we have 4000 members and it's not working voluntarily. We need a way to force members when they renew to make sure if their profile has "new required fields" that they are filled in before completing the…

    22 votes

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    2 comments  ·  Members  ·  Admin →
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  20. Pop-up alert reminder to update the profile

    Issue: Members do not update their profile

    Possible Solution:
    A pop-up alert prompting members to update their profile ... this might appear upon logging in for the first time in a calendar year.

    This will direct them to their profile and towards the end of the page, they would be requried to confirm their details. If they do not edit/confirm their details, they will be unable to proceed with booking of events and payment of the subscription fee.

    6 votes

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