WA provides a nice financial report. It's not all that accurate, since it doesn't account for cash and other non-card payments, nor for events that do not require payments. It's a start, at least for recognizing a trend.

But no such reporting for membership and non-member activity? WA specializes in member organizations!

I've tried using Contacts and Members advanced reporting, but the fields, operators, date ranges, and such just aren't there, or aren't flexible enough to report such important data as:

How many members attended events last year vs. this year?
What was the average number of events attended by Members last year. Ditto for non-Members.
How many non-members attended more than one event last year, and who were they? Ditto for members.
How many registrants did each of many specific events have over the past five years
I'm no longer in charge of analyzing our data, so I've left out a lot of questions I would have if I also had more time or personal need. I'm just noting the total absence of the WA system to address this issue at all. Apparently the only workable approach is to maintain a complex spreadsheet over a period of years, which for many of us is not workable at all.

I have no idea how WA would do this (nor why WA would want to, now that you offer your own card processing system), but it would be helpful, at least as the WA financial reporting system goes. This year, our organization began encouraging Registrants to pay via Zelle, which charges neither party a processing fee. The difference is thousands of dollars in our bank account (paying for our WA account ;-) . Those payments are received instantly and go directly into our account, so they are relatively easy to enter into our books. Yes, we must keep separate books, since we accept checks and cash for many events, or at them. But it would at least help us track trends in our cash levels and flow periodically.

Would really like you to include a report writer that enables users to design their own custom reports and save them to a library. Maybe you could give them to option of saving the report layout as "open to the public" so other organizations could see what has been done, or "restricted" so that only users/administrators within that organization could see/use.

For example, I would like to be able to run an event registration report that also includes information on each registered member's membership renewal status. The venue where we have events doesn't give us access to the internet, so we have to work from paper documents.

Currently
There is no way for administrators to get a big picture of their member and administrators site activity. This causes situations where unwanted or mysterious changes (deleted pages, members,etc) happen that they are unable to track the action, sometimes not until it is too lare.

Desired
Provide a way for both clients and support to quickly review a textual history of site changes by administrators and members. And possibly a 'gadget' to broadcast member and or site activity out to members/public.

This could be accomplished by creating an activity feed on the dashboard. Similar to the news feed in Facebook, this would provide you with a summary of an action taken (page created/delete, contact created etc) along with who did it and when. You would also be able to filter this list so that you can see only those actions that are important to you.

Would be great if the system would offer a quick way to tally event registrants from previous year. As it s now the only way is: The most accurate way to find this number would be to go to Events > Event list, export your registrants to an Excel spreadsheet by clicking the green Export registrants button, and then perform further filtering within Excel. For example, you could narrow down your list to only show registrants who signed up for events with a "Start date" in 2016. Since each row would be a registrant, it would be easy to quickly see how many people are listed in that spreadsheet.

Which is not the quickest!

Thanks in advance,

Tiziana