The membership directory shows all members, including those that are pending, lapsed and suspended. Enable a setting that will allow us to display member status in the directory.
This will be especially helpful during renewals: members need to know if their membership has lapsed (since some forget to renew or forget IF they have renewed!)

I don't want my event managers to view finances and have anything to do with invoices. My website is set up so that all payments are made online in order for someone to register for an event and become a member. My event managers don't need to deal with any finances.

I only want my event manager adding new events, modifying/duplicating existing ones, adding/modifying/canceling registrants, managing waitlists, and emailing members or event registrants (creating their own customized event emails, announcements etc). The finances side should have the option of hiding details from the event manager admins.

Our Board changes year-to-year. The people who first established our account with WildApricot are long gone. It would be helpful to know how long our association has been using your software. When did we first subscribe with WildApricot? What has been the history of our use? Have we upgraded or downgraded to a different plan during that time? What have been the pricing changes since we first enrolled? If that information is already in the Account section, I can't find it.

Starting out:
Checklist stage by stage with links to videos you can watch and do as you go,this would be totally amazing!

separate website admin setting within access settings.

Put the account number on the side of the header where the help/support/feedback links are since you need it to submit a request. That way you don't have to navigate away from where you were to get the account number just to navigate back to finish what you were doing.

2 Factor authentication, password is definitely not enough for login security.

Please consider:
In the products portion of the store there needs to be a way to search for products. This could be accomplished by either the tags used for the catague displays or by meta words used in the product name description. I'm sure there are other options as well.
Using ctrl F, is not user friendly, but is better than nothing.

To be able to customize the From email address in Dashboard > organization.
We need to be able to separate the SPF + DKIM records from the website validation (a record). Our website exists elsewhere and we manage membership database with Wild Apricot.

I want to be able to see what members paid in a one month span and I want to see who used a discount code.

Make a change to administrative features to allow viewing of everything in the admin backend without being able to make any changes. Including viewing and downloading files.

search criteria for renewed and paid

If you add the ability to select processing or merchant fee percentages in the admin area, then the actual dollars would document and export to quickbooks correctly. Right now, if anyone uses merchant accounts, the fees aren't noted and deducted in the system and makes the quickbooks export incorrect. In fact it makes the financials incorrect all together. It is an easy fix and hope you do it soon so that the feature can be used. What's the point of exporting incorrect data?

How can you set admins to be able to add/edit new contacts/members/events etc. But restrict them to delete or add new custom fields?

It would be a high risk to allow it on the system.

Regards
G

Dashboard
I would expect to see New Members, Overdue list, Event Registrations ... just the important stuff you login for

I am on hold for support right now, and while I don't mind at all holding to receive help, I would prefer to hear recorded messages only once so that it is easier for me to do other tasks while I'm waiting. The repeated recorded messages make it hard for me to concentrate in a way that hold music does not. Thanks!