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  1. better read only administrator access control

    We need to give some Admins read only permission to our members data but also full Events admin access. In this case we would want them to maintain the 'write' access associated with the Events Admin but also have the additional Read Only components added with the 'RA' access.
    The selector does not allow this combination to be selected.
    This is a critical issue which is preventing some of our members from fulfilling their roles in our club. We do not want to solve it bu giving them full configuration access.

    The ability to separate core configuration access and read…

    2 votes
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    1 comment  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  2. Update Financial section to work properly with Quickbooks & account for merchant fees or processing fees

    If you add the ability to select processing or merchant fee percentages in the admin area, then the actual dollars would document and export to quickbooks correctly. Right now, if anyone uses merchant accounts, the fees aren't noted and deducted in the system and makes the quickbooks export incorrect. In fact it makes the financials incorrect all together. It is an easy fix and hope you do it soon so that the feature can be used. What's the point of exporting incorrect data?

    5 votes
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    1 comment  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  3. no repeated messages on phone hold

    I am on hold for support right now, and while I don't mind at all holding to receive help, I would prefer to hear recorded messages only once so that it is easier for me to do other tasks while I'm waiting. The repeated recorded messages make it hard for me to concentrate in a way that hold music does not. Thanks!

    1 vote
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    1 comment  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  4. Admin settings - restrict ability to delete custom fields

    How can you set admins to be able to add/edit new contacts/members/events etc. But restrict them to delete or add new custom fields?

    It would be a high risk to allow it on the system.

    Regards
    G

    1 vote
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  5. Admin settings - restrict ability to delete custom fields

    How can you set admins to be able to add/edit new contacts/members/events etc. But restrict them to delete or add new custom fields?

    It would be a high risk to allow it on the system.

    Regards
    G

    1 vote
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  6. aggregate billing discount

    I am on the board of an organization with multiple branches. I looked into the multi branch discounts you offer, but it is based on the total number of branches, not on the total number of members. Currently we have 4 branches, each with their own membership process, and are adding a 5th so we might get a slight advantage out of this. One of our branches will probably exceed 1,000 members this year for example. Under the current multi branch plan, you could have 10 branches with 20 members each that would get a significant benefit, while we could…

    1 vote
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    1 comment  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  7. Charge Canadian users in Canadian dollars

    Briefly: Charge Canadian users in Canadian dollars. The use of US $ causes "fiscal pain" with the fluctuations in exchange rates.
    Please consider.

    4 votes
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  8. Email capability for read-only admins

    Allow limited admins send email. One of my many complaints: "It’s too much working signing in and out between membership admin and workshops admin just to do simple tasks like sending an email."

    5 votes
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  9. 6 votes
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    4 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  10. View as user options

    Requesting a change so we can press a button on a member account to see as they would see their account.

    4 votes
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    2 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  11. Two-stage verification before allowing account to be deleted

    A big problem (and our organization has had this happen in the past) is when someone in charge gets disgruntled and deletes the account and information. Is there a way to require at least a two-fold verification process before an account and all information can be deleted...where it takes more than one administrator to ok it or a secondary authorization from the CEO/President/Manager of the organization? I feel our information and our account is uncomfortably vulnerable otherwise the way things are now. There just has to be a better way to protect accounts and the information from accidental or vindictive…

    5 votes
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    2 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  12. Store visibility to read-only admins

    Please show the Store in the menu for admins with read-only access.

    4 votes
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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  13. Migrating site templates, colors/styles configuration, events, site pages between WA sites

    As a Wild Apricot partner we are tasked to do the following:

    - setup a new ** website and launch
    - migrate an existing ** website with new website designs

    This feature is particularly helpful when a customer is already on Wild Apricot, in production but would like to test some new website design features or redesign the website altogether.

    Currently our approach is to clone the production site with ** support, design on the clone and then move manually over to production. It would be really helpful if ** featured a way to export configuration options that can be…

    8 votes
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    2 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  14. Simplify Wild Apricot Account Setup

    Current situation
    When setting up an account for the first time it's difficult to understand what should be setup first, how things are connected and what triggers exist in the system (e.g. emails are sent to members)

    Desired situation
    Simplify account settings and create a clear tour through the system, that explains what must be setup and how various pieces are connected, without having to study help and or contact support.

    7 votes
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    Work in progress  ·  2 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  15. Custom Administrator Permissions - to define new admin roles and access permissions depending on an organization needs

    Currently there are set administrator "roles." If an organization's administrators don't fall neatly into these roles, then they end up with either too many or not enough permissions. It would be nice to be able to customize administrator roles, and determine whether that type of admin has full access, read-only access, or no access to all of the items described in the tables on the Site Administrators help page. I.e. A page to create/edit a role with radio selection to determine access for that role for each feature of the site. This would be immensely helpful for reducing clutter for…

    178 votes
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    70 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  16. account billing history

    Allow WA account administrators to access their payment/billing history online without having to submit a helpdesk request.

    11 votes
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    3 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  17. Admin with Read-only access to membership data only

    From clients survey "Allow us to grant read-only access to only the membership data. This would allow certain chairpersons search for current members without being able to edit/change it, and without being able to see anything else, like financials, donations, etc."

    25 votes
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    6 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add a plan level between Community $70 and Professional $130

    We have been on the Community Plan and find ourselves outgrowing it. While it is a good problem to have, the jump between Community (500 contacts) and Professional (2000) is huge!

    I would like to ask that you consider adding something in between. Maybe 750 or even 1000. Since all other features are the same, this is a big price increase to just have more members/contacts.

    62 votes
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    25 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
  19. Notify website administrators by email when the Wild Apricot website is down or experiencing extremely slow processeing.

    Create an automatic email notification to client administrators when the Wild Apricot website is down or experiencing extremely slow processeing. It should include the reason it is down.

    19 votes
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    2 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
    Frank responded

    This is an interesting idea. We’d love to hear more comments and suggestions. Also if other notifications are preferred (e.g. twitter, facebook, sms, etc)

  20. WA pricing different for contacts vs members

    Growing our membership is very difficult. I would like to import a larger list of contacts so they can get reminders about events, open house, and even newsletter all in the hopes of enticing them to spend money by going to events or even joining as paid members. However, the cost of bringing these people into WA as contacts makes it prohibitive and is much less expensive using mail chimp, constant contact etc. How about if pricing for WA is based on a combination of a lower pricing for non member contacts plus a higher price for actual members and/or…

    32 votes
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    15 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →
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