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  1. lapsed members and events

    The situation is as follows.. A member registers for a members only event when she is a member. Before the event occurs, that person's membership lapses.

    It would very helpful if there was some way to automatically 'unregister' that person for all members only events, as she is no longer eligible. At the very least, there ought to be an easy way to run a report to find out the events for which recently lapsed members are registered.

    6 votes

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    2 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  2. keep original expiration date when changing membership levels

    When changing from one membership level to another, the renewal date changes. It shouldn't change just because the level changes.

    74 votes

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    4 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  3. add "member since" to Member public profile page

    I would like to see the Member since data displayed on the Member public profile page. Is there a way to edit this system page to add a field?

    38 votes

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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  4. Option to include lapsed members in renewal emails

    WA does a great job of sending automatic renewal notices. But they only get sent to active members. I'd like an option to include all lapsed members as well.

    Use case: as a ski club, sometimes members decide not to ski one year, so they don't renew their membership for that season, but probably will become members the following season - if I remind them. Currently I have to search for lapsed members and send a manual email. Would be much simpler if I could just include lapsed members in the automatic renewal emails.

    14 votes

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  5. Feature to Switch Membership Level Automatically Upon Renewal

    setting to automatically change a membership level from one level to a different level when a contact renews their membership

    9 votes

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    2 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  6. Always display members' auto-renewal status on account

    We need something prominent displaying on member accounts whether or not they are enrolled in auto-renew. We get hundreds of queries a year from members who can't tell if they're enrolled in auto-renewal or not after they've removed their payment info. There's nothing then displaying "You are no longer enrolled in auto-renewal" or confirming that they need to manually renew--and what's worse, there's still a line on their accounts that displays the membership level as having auto-renew enabled.

    Members do not need to know that their membership level has auto-renewal enabled! They only need to know if they are individually…

    2 votes

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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  7. Several admins in a single bundle

    I would like to see the ability to have more than 1 bundle administrator. For example, with company memberships, sometimes there is a need for a Finance Bundle Admin, as well as a general Bundle Admin. Finance Bundle admin would receive invoices and membership renewals, general Bundle admin would be able to add and remove members.

    1 vote

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add "is not" criteria for user id

    Use 'user id' as a field that can be excluded in Advance Searches

    Currently if I want to run an advanced search to create a mailing segment for a particular membership level I have to use the field 'name' to create a criteria of 'is not' when building the search. This removes the members with the name(s) specified as you can insert and define the criteria multiple times.

    However, less prone to manual error would be the ability to insert the 'User ID' as a criteria and then have the option to specify 'is not' in the advanced search and…

    2 votes

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  9. macro for total amount due on renewal (membership fee plus extra charges)

    A macro for the total amount due on renewal for members with auto renewal. (The Contact_balance macro only shows if a member does not have auto renewals enabled / the renewal has failed) It is not possible currently to include a total amount in the renewal reminder email.

    2 votes

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  10. Change to Bundles: Allow the use of Extra Cost fields in the profiles of Bundle Members

    Today the system has a limitation: For bundle memberships, extra cost fields will only appear to the bundle administrator, not to individual bundle members.
    So if you add the extra cost field, only the bundle admin will be able to interact with it, the other members in the bundle won't be able to.
    I would like to add Extra Cost fields to Bundle Members profiles.

    1 vote

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add additional member workflow emails

    Provide option to add additional emails to the member onboarding (application) and renewal workflows. In our case, we need an email to be sent approximately 1 week after the member activation email.

    2 votes

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  12. Membership point system

    Is there a point system that members can earn and then redeem for gift or service?

    11 votes

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    3 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  13. Required Fields Filled in Before Renewal is Completed

    We have added a few required fields for new members and existing members. However, when you go to renew, the system does not note that the renewal remember has required fields that are now blank. If the member goes to edit profile, then the prompt is there to make sure required info is filled in. We have asked members to do this but we have 4000 members and it's not working voluntarily. We need a way to force members when they renew to make sure if their profile has "new required fields" that they are filled in before completing the…

    17 votes

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    2 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  14. Group selection restricted for a specific group

    Groups are a wonderful way to organize members by interest. We let members to chose their sport groups when joining and update on their profiles. It is a great time saver for event communications, ie. sending Ski emails only to the skiers group.
    We would like to have at least one group that is NOT selectable by the members and to be used by an administrator. The purpose is to be able to have board-only site pages for elected officials.
    Today, because we let members chose their own groups we can't use group for this purpose as anyone would be…

    6 votes

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow membership renewals from social media and chat

    When you think about maintaining good membership numbers, renewals are the most important thing, more important even that new membership. Therefore, renewals have to be REALLY easy! In today's world, people are spending more time in social media and chat than they are in email. Therefore, simple renewals via those platforms would be a logical improvement to the process.

    1 vote

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  16. Pop-up alert reminder to update the profile

    Issue: Members do not update their profile

    Possible Solution:
    A pop-up alert prompting members to update their profile ... this might appear upon logging in for the first time in a calendar year.

    This will direct them to their profile and towards the end of the page, they would be requried to confirm their details. If they do not edit/confirm their details, they will be unable to proceed with booking of events and payment of the subscription fee.

    4 votes

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  17. Add a public form for members to attend the member group

    I would like to see a form which members could use to be added to a 'group' with no fees.

    2 votes

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  18. Trial membership with automatic renewal to paid

    I would like a way for someone to pay $1 (or free, but have them put in their credit card info for automatic recurring payments) for a trial month, then have the rate increase after their trial month is over WITHOUT them having to re-enter their credit card information. I have seen this on many other apps/memberships, so I am hoping it is possible.

    Currently I have it set up as 2 different levels ($1 level, and full membership level) and the level change can happen automatically but the payment cannot. They have to renew and re-enter their credit card…

    5 votes

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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  19. Long renewal periods

    We wanted to have a 10 or 15 year renewal period because we have members who do not have credit cards and it is a process for them to get a check and send in an application renewal form so to make their life easier we thought of the idea of having a longer renewal period option. Not a lifetime membership but close for some people.

    Coming from a background in S/W development I am curious why this option has to be a dropdown and not a simple variable you can use to enter your own number of years?

    2 votes

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  20. Migrate/retain bundle member info when new bundle admin is assigned

    (1) It should be possible for bundle organization info to migrate to new bundle admin (or stay with the organization, not just with the contact). This includes the organization name, address, logo, etc. AND the recurring payment information.
    (2) A bundle admin should be able to add payment information to set up recurring payments at any point in time - not just when they have a new invoice to pay - and it should not require them to make a payment to set up the recurring payments (it should just let them know when their next payment will be).

    8 votes

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