I am sick to death of going through the effort of changing the color of my hyperlinks in my emails. I would like a way to chose a color for my email hyperlinks, and have that color be applied to all the hyperlinks in my emails AND if I want to change the color, I would like to not have to highlight the text, remove the formatting, then highlight the text again, and pray that the color will actually change, because sometimes it doesn't and I have to do this process a few times, or leave the window and come back and try it again. I've used all the many browsers and that doesn't make a difference. Much appreciated!! :-)

There's currently no way to view whether there's issues with the email delivery queue specifically on our account or across Wild Apricot as a whole via Help & Support.

Automatic and manually sent emails have been in our queue for 72 hours and, at the weekend, there's no personal support available. Some of our messaging is time critical and while scheduled on a Friday needs to be received only on a Sunday evening to be relevant.

The only solution seems to be for staff to manually pause the mailing on Sunday afternoon when it is clear that the email will enter the 72+ hours queue, but not be delivered. Delivery several hours (or days) after the set-schedule time will miss the time-critical window and there's no way to remove emails from the queue.

If there was a way to quickly check whether the queue issue is limited to our site or is a wider issue we could make a strategic decision about pausing emails at the end of the working week, rather than task staff to manually pause a schedule outside office hours.

I need to schedule an update to event registrants so I select ‘Email registrants’. Email is written and saved ready for scheduling the next day. Overnight several new registrants book on to the event. However, there’s no way to refresh the registrant list generated through the ‘Email registrants’ option the previous day. This then means I have to copy and insert the email contents into a fresh email generated through ‘Email registrants’ to capture the new bookings. Or I can manually add the contacts to the existing recipient list as separate entities. Or I send the email to the original recipient list, then duplicate it and manually erase the original recipients, inserting the contacts who booked on overnight. All solutions seem unduly laborious and prone to user error.

A refresh registrants option would update the mailing list based on the criteria already used to create the recipient list.

I would love to see an option when preparing to send emails for me to include several groups/saved searches (like it is currently) but to ADD a EXCLUDE option for to remove other groups from that email. For example, I want to send several donation solicitations. But I DON'T want to include people who recently made a donation or perhaps a group of people. So when WA populates to who it is being sent to, it would take my recipients (for example 100 people multiple saved search or member levels) and then remove or not include people who fall into another category such as those that made a donation in that time frame (for example 15) and then the email will be sent to those that remain (example 85 people)

This would be fantastic in the advanced searches for members too. It is so hard to get what I am looking for because it is ALL or ANY. If there was a ANY of different search options AND then a EXCLUDE to remove a subset of people that are in another category.

For example, I have a screenshot of iContact.