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  1. Better way of working with email templates

    We'd like to improve the current workflow of creating and using email templates. In this thread we've collected all the comments we've found about email templates and merged related threads. Feel free to add more ideas

    61 votes
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      32 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
    • Need to Contact Email Non-Responders

      We have some members who have not opened email for some time. I'd like to be able to extract these records so we can attempt to contact them by mail to see if they've changed email addresses or if the email address we have in the database is incorrect. Please add this feature.

      3 votes
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        0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
      • Embed Code in Email for Videos, Surveys, etc.

        Why can't we embed code in emails for Videos, surveys, etc. It really hampers the interaction and engagement with our members and contacts. Any timeline on this?

        11 votes
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          0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
        • Test emails are very slow

          When I am drafting emails, I want to send a test email to my address to check the links, proofread, and circulate to others for content approval.

          I find that the test emails take an inordinate amount of time to be delivered - sometimes not until the next day. Test emails should be prioritized so that they are delivered as quickly as possible so that the drafting process doesn't take too long.

          2 votes
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            1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

            Hi,

            Here are some news regarding test emails.

            We divided email queue into a few separated flows. That is supposed to result in a quicker delivery both for system emails and test emails. Moreover we are about to upgrade our emailing capabilities so that even massive e-blasts could not block the queue.

            Expect for update in one of our next releases.

            Cheers!

            Kate P
            Emailing development crew,
            Wild Apricot

          • Stability and recovery

            I was just composing a lng email when for no appearent reason, the content disappeared and I was kick back to the "select a template" menu page. It would be good to have a dependable, periodic system save during the email composition process.

            1 vote
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              0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
            • 6 votes
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                0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
              • Custom Confirmation Email for each Email Subscription Form

                I love that each email subscription form creates a subscription type that can have email blasts manually sent to those who subscribe via that form.

                However, all subscription forms have the same confirmation email, which doesn't allow me to customize their welcome to the email list, and may even confuse new subscribers.

                Please enable custom confirmation emails for each email subscription form.

                1 vote
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                  Collecting comments  ·  0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                • Keep text highlighted until all changes are made

                  When you highlight text in the e-mail builder to make changes to it, the text stays highlighted so you don't have to keep highlighting it. For example, if I want to change the font size and make the text bold, I have to highlight it once and change the size, then highlight it again to make it bold. It's time consuming and most other software doesn't make you do this, stuff just stays selected until you click off of it.

                  3 votes
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                    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                  • Make safer sending mass emails - e.g. allow to halt after sending

                    Whenever sending a system email there should be a confirmation box. ie "yes i want to send this email."

                    There should also be an option to HALT a sending of a mass emailing SOMEWHERE in your system. I just sent out a mass email to the entirety of my membership that was meant to be sent as a draft to ME ALONE and I was none to happy to find out there was no halt sequence....

                    1 vote
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                      0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                    • Ability to send emails in smaller batches of contacts vs one full group

                      When we create an email, and want to send it to the entire membership, we would like the option of sending in smaller batches in hopes of getting a higher open rate.

                      1 vote
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                        0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                      • Post email blasts to Facebook

                        Seriously? You have a Wild Apricot User Group on Facebook and we still cannot post our blast to our FB pages? Why is that?

                        1 vote
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                          1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                        • Themes should have their own specific email templates

                          The new themes are good, but if you want your emails to look like your site, you have to make your own email template. Crazy! Why can't WA just make email templates that go with themes?? This would make life easier and improve user experience

                          2 votes
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                            0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                          • Ability to remove or turnoff Preheader from Emails

                            It appears that we either will have both a header and a pre-header in email templates or neither. I wish that we had the capability to remove a pre-header or prevent it from displaying in the emails.

                            Right now, all I can do is leave it blank, but it still displays as two lines of empty space in my emails.

                            1 vote
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                              0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                              • Available gifs and jpegs and less mandatory colors

                                available gifs and jpegs to use

                                2 votes
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                                  1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                • Event Announcements - increase quantity

                                  Having only three announcements per event is constraining. We have tailored announcements for different target groups of the same event, so being limited to three means announcements need to go through the email module.
                                  It would be great if you could add an announcement to an event without any limitations on the quantity.

                                  2 votes
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                                    Collecting comments  ·  0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Filters for e-mail tracking

                                    I would like to be able to filter the list shown in e-mail tracking for a particular e-mail so that I can quickly see only those who opened the e-mail or those who didn't. I would like the headings at the top of the list to be selectable filters. I would also like to be able to export the list for a given e-mail.

                                    1 vote
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                                      0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Reminders emails based on a custom date field

                                      Reminders emails based on a custom date field we have many members that need to renew licences at varying times throughout their membership reminder emails would be fantastic.

                                      2 votes
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                                        1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                      • save as template

                                        I would like to see the option to save an email as a template from everywhere an email can be created. Currently, I have to go to the email log and create templates from there, which is fine if the email has been sent. But there is no option to save as a template when you are editing emails from events or membership levels. I want all of my emails to have the same look and feel. Currently, I have to make an email (announcement, renewal reminder, etc) and fudge the system so it sends the email to me (using…

                                        3 votes
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                                          1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Email layout flexibility

                                          We need more flexibility with the email templates. We can't add rows or columns to any current layout option, which makes adjustments from week to week based on content difficult. Would like to be able to add more sections below for additional material on weeks when there is a lot to report.

                                          3 votes
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                                            0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
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