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367 results found

  1. Failed email delivery notification for admins

    It would be great if there was a way for administrators to receive an email or notification when a member emails get deactivated after too many failed deliveries.

    7 votes

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  2. 4 votes

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  3. Improve speed of sending emails

    why does it take over 2.5 hours for you to send an email blast, seriously? Guessing when an email is going to go out is not acceptable - emergencies happen. I shouldn't have to plan my schedule entirely around your junky email server! telling me it could be hours does not give me any informaiton with which to make an informed decision about if i should hit send or not.

    3 votes

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  4. Message sender direct profile link added to email

    When a member receives an email message from another member it should include by default a direct link to the senders profile page so the recipient can easily view the profile of the sender.. Currently it only includes a direct link to the recipients profile page, which makes no sense.

    2 votes

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  5. Keep the original email content on how they were sent

    Emails previously sent CANNOT legally be stored in the system differently that how they are sent out, presenting them as copies of original documents, however Wild Apricot is currently doing so. We changed the location for an event in our system weeks ago however, it is showing that all emails sent out used the updated location.

    5 votes

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  6. Batch Deleting Draft/Empty Email

    I have 30 members with account access to use the email function to communicate with their respective interest group. It's a great tool but annoying in that if you click on "create email", a draft is saved, whether you use it or not. All of the no subject emails add up. Yes, the individual should be responsible to clean up after themself, but doesn't happen. As administrator, I'd like a way to be able to go to the All Email/Draft view and bulk select on more than one email to delete. Seems like Wild Apricot would think this is a…

    1 vote

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  7. Functionality to clean up email log files

    There is currently no ability to delete the logs for failed emails which are accessed from Contacts > Filter By > With Email Delivery Problems. For example, there was an email that was not sent because of an error with the receiving email. That was sorted but in order to remove the log of the event (which was 2 years old when I came on), I had to send a manual email to the contact. I should have been able to just delete the old log as the Admin.

    1 vote

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  8. More Flexible DKIM Support

    Since WildApricot only supports sending mail from our domain, we also use a separate e-mail provider to allow both sending and receiving mail in our domain using standard mail applications and web clients. I expect that the situation is the same for most organizations using WildApricot.
    In order to improve security, to hinder spamming and to prevent our domain mail from being blacklisted, we would like to add DKIM validation for that alternate. provider.
    However, like WildApricot (and most mail providers) our mail service is hard-wired to use the DKIM selector "default". This is understandable, since they have no reason…

    8 votes

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  9. Membership email templates need to match the other email templates exactly

    Membership Email Templates need to match the other email templates. It gives the option to upload from a template but it does not match the formatting or layout. Please fix! It makes no sense to only allow the old template editor and not the new template editor, allow options for both please.

    1 vote

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  10. macros

    We are using the Event function to create online forms (requiring credit card purchases) in an attempt to avoid having to purchase an expensive and separate forms software package. These forms require that we provide the users confirmation of their data input as well as confirmation of payment received and information on how that payment was determined. The limitations you have placed on where your macros can be utilized within your system are really limiting and frustrating. Much of our user population is not extremely technically proficient and asking them to keep track of two separate emails (an invoice receipt…

    1 vote

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  11. Match Font Families in Different Editors

    I am fine with the limited selection of font families, with long experience working on the web before we had all the web fonts. What I'm really struggling with is matching font families and general styling between the new editor and the older automatic email editor.

    For example, our chosen website theme uses Open Sans. Great all around sans serif font. I can also use it in manual emails so that they are styled much like our website. But automatic emails do not have a similar or even decent sans serif font ('Basic' is just ugly) so I chose Trebuchet.…

    8 votes

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  12. Change default mail list from All Contacts to Selected contacts to avoid a mistake

    Can you please change the default radio button when sending Emails to "Selected Contacts" rather than "All Contacts"? People make mistakes and send email sprays far too easily. Selected Contacts forces a next decision to be made which will slow people down and think about where they are sending things.

    2 votes

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  13. Set default email subscription settings

    When a new contact is added (even non-members), they are automatically subscribed to Event announcements and Email Blasts. There is no way to change this default. Currently, I have to go in and edit this for each contact. We should have the ability to change this default.

    1 vote

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  14. Email Encryption

    Emails need to be encrypted with Transport Layer Security. When we send emails to Gmail recipients, there is a warning icon indicating memberlodge.org did not encrypt this message.

    This causes concern among our members that their information is being handled improperly.

    17 votes

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    1 comment  ·  Emails  ·  Admin →
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  15. Buttons needed on auto membership and donor email templates

    While reworking our default automatic member and donor emails, we found that we are not able to add buttons to the email as we can in other templates. It is critical to be able to have functionality that draws someone to engage an email, renew membership, donate to our cause. Buttons are a component in emails that is needed to draw attention to an action. Please add a button feature to the default membership and donation email templates.

    2 votes

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  16. Unsubscribe from emails without being prompted to login

    We have just started using Wild Apricot for our organisation's website, CRM database, and email newsletters. We don't currently have any 'member exclusive' content for members to see when they log in to the system, so we don't want them to be able to log in as we think this would be pointless and confusing until we've properly set that side of things up. One problem we've come across is email unsubscribes - when members unsubscribe from emails they're taken to a system page that lets them login/change password etc. Is there a way to get rid of the login…

    4 votes

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  17. DMARC support in Wild Apricot emails

    SPF alignment requires the Return-Path: to match our custom domain. Alas, WA forces it to account@wildapricot.org, causing 100% SPF failure. Amazon SES solves this with "Mail From Domain" settings, which require us setting the proper DNS records to have a subdomain MX to SES and they get their bounces this way and we get SPF management.

    At present we're having a lot of SPAM/silent deletions of our emails due to SPF misalignment (We are 100% DKIM aligned), and this would help that issue.

    6 votes

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  18. Adding a search option to email recipient choice

    "Saving a search" to email a group is time consuming and unnecessary. Please integrate the search within the email recipient choices to save steps and time.

    1 vote

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  19. I would like to be able to change the default color of hyperlinks in my emails.

    I am sick to death of going through the effort of changing the color of my hyperlinks in my emails. I would like a way to chose a color for my email hyperlinks, and have that color be applied to all the hyperlinks in my emails AND if I want to change the color, I would like to not have to highlight the text, remove the formatting, then highlight the text again, and pray that the color will actually change, because sometimes it doesn't and I have to do this process a few times, or leave the window and come…

    33 votes

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    4 comments  ·  Emails  ·  Admin →
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  20. Event announcement link tracking doesn't include clicks from macro 'Registration Buttons'

    While it's extremely handy to insert the registration buttons macro into event announcements, recipient interaction with them isn't recorded on the email log. For example, an announcement I sent out this week has one link click recorded against it.

    However, six additional bookings immediately followed the announcement. The only way to capture this data is to manually cross reference registrants registration date/time with the event announcement. The bookings clearly occurred as a result of the announcement. However, as registrations through the buttons aren't included in the tracking data it's pointless using the email log to evaluate the impact of event…

    2 votes

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