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372 results found

  1. email template side margins too wide

    Email template with a graphic at top shows up well on mobile devices; however, flawed on desktop/laptop. It shows up with a very narrow content field and super wide, empty margins on the right and left (even though I selected the "one column" option). I tried adjusting settings and chatting with support--they said there is no immediate fix for this issue. Can you please adjust the template to eliminate the wasted space in the margins to allow improved readability?

    1 vote

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  2. Better email client support for multi column layouts

    In recreating MailChimp templates in WA I noticed that multi column MailChimp layouts that work fine in all email clients tested are displayed as one column when recreated in WA. e.g. Roundcube Web Mail, GMA Web Mail, and Thunderbird. Would like to ask that the code behind these templates is fixed for better support for more mail clients such as these.

    3 votes

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  3. guest email

    We really should be able to email everyone, including guests, when we click Email Registrants. I did that, and it shows it would go to everyone, but it only went to the main registrants, not their guests, and your support team told me guests wouldn't receive the emails, even though some of your tutorials say they will receive them.

    It would be great to be able to email all registrants, including guests, because most of our members will be registering guests.

    2 votes

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  4. Availabilty to use own SMTP server

    emails sent using wildapricot servers for custom doamin sometimes get blocked or goes to spam . There should be an option to put own smtp server settings with ssl/tls authentication so that email can be send safely

    2 votes

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  5. Integrated Spell Checker should be included in service

    For a paid service that is used to communicate with members, the ability to spell check email notices should be considered a basic capability of the WA service. I should not require customers to use a third-party add-on for their browser.

    Spelling errors in communications can damage an organization's credibility and Wild Apricot should consider this a basic feature that helps its customers. In 2024, this should not be an optional feature.

    6 votes

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  6. macro for all membership levels

    I'd like a macro that can be used to display ALL membership levels and prices. This way when I sent out for example renewal notices, I can simply include the macro to let members know what levels are available.

    Currently we must hand-edit 8 different email templates every year, as well as update multiple sections of the website that list membership information. This is because rates change every year. It is incredibly annoying, it is prone to error, and it could be easily solved via a simple Macro which pulls out our account's member level names, prices, and other info,…

    1 vote

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  7. New email editor should support font awesome

    Pasting a font awesome icon into the new email editor Text Gadget doesn't work. The UI says it is using the font awesome font, but the icon displays as a solid box. This looks like a bug to me (else why would the UI recognize the font), but WA support asked me to log it as an enhancement, so here it is. (WA support confirmed it didn't work for them either, so not a local browser issue)

    1 vote

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  8. Custom email preview text

    Custom email preview text. The email preview in notifications and inboxes under the heading is customizable in other email marketing services. In Wild Apricot, it just selects the first lines of text out of the email. Being able to select this text manually would make for more personable and function emailing.

    1 vote

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  9. Email Calendar

    a calendar that is a visual summary of all scheduled emails that are being generated by events automatically. This is so we can time the sending of other emails manually, as well as social media posts, to give our membership space without sending too many emails/messages on the same day.

    61 votes

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  10. Allow the creation of signature blocks for use with all email templates (membership, event and manual)

    Similar to any email interface, allow the creation of signature blocks for use in all email templates (membership, event, and manual). Existing organization macros do not contain all information that may be contained in a signature, i.e. company address, phone number. In our organization, emails mail be signed by the one of the Board members, committee chairs or committees, but come from the same organization email address.

    3 votes

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  11. macro fields

    An Organization Field Macro that combines the Address, City, Province and Postal Code or at least individual macros for each of the fields to create an Organization Mailing Address that can be used in Email Templates.

    2 votes

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  12. Batch Deleting Draft/Empty Email

    I have 30 members with account access to use the email function to communicate with their respective interest group. It's a great tool but annoying in that if you click on "create email", a draft is saved, whether you use it or not. All of the no subject emails add up. Yes, the individual should be responsible to clean up after themself, but doesn't happen. As administrator, I'd like a way to be able to go to the All Email/Draft view and bulk select on more than one email to delete. Seems like Wild Apricot would think this is a…

    3 votes

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  13. Functionality to clean up email log files

    There is currently no ability to delete the logs for failed emails which are accessed from Contacts > Filter By > With Email Delivery Problems. For example, there was an email that was not sent because of an error with the receiving email. That was sorted but in order to remove the log of the event (which was 2 years old when I came on), I had to send a manual email to the contact. I should have been able to just delete the old log as the Admin.

    1 vote

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  14. 4 votes

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  15. Failed email delivery notification for admins

    It would be great if there was a way for administrators to receive an email or notification when a member emails get deactivated after too many failed deliveries.

    7 votes

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  16. Improve speed of sending emails

    why does it take over 2.5 hours for you to send an email blast, seriously? Guessing when an email is going to go out is not acceptable - emergencies happen. I shouldn't have to plan my schedule entirely around your junky email server! telling me it could be hours does not give me any informaiton with which to make an informed decision about if i should hit send or not.

    5 votes

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  17. Membership email templates need to match the other email templates exactly

    Membership Email Templates need to match the other email templates. It gives the option to upload from a template but it does not match the formatting or layout. Please fix! It makes no sense to only allow the old template editor and not the new template editor, allow options for both please.

    2 votes

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  18. macros

    We are using the Event function to create online forms (requiring credit card purchases) in an attempt to avoid having to purchase an expensive and separate forms software package. These forms require that we provide the users confirmation of their data input as well as confirmation of payment received and information on how that payment was determined. The limitations you have placed on where your macros can be utilized within your system are really limiting and frustrating. Much of our user population is not extremely technically proficient and asking them to keep track of two separate emails (an invoice receipt…

    1 vote

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  19. Message sender direct profile link added to email

    When a member receives an email message from another member it should include by default a direct link to the senders profile page so the recipient can easily view the profile of the sender.. Currently it only includes a direct link to the recipients profile page, which makes no sense.

    2 votes

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  20. Keep the original email content on how they were sent

    Emails previously sent CANNOT legally be stored in the system differently that how they are sent out, presenting them as copies of original documents, however Wild Apricot is currently doing so. We changed the location for an event in our system weeks ago however, it is showing that all emails sent out used the updated location.

    5 votes

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