The newsletter templates are difficult to use as there are always issues with spacing, sizing of photos & type formatting. It would be great if you'd invest in making the newsletter templates easier to use. On a positive note, I was fortunate to talk with Chalini Vallepuram in your Service Dept., and she was incredibly helpful. She's a gem. Thank you for the great service!

We need to be able to modify our emails the same way we can modify our websites. The templates are a good start, but we should be able to add or remove sections (columns) and include dividers. I don't like being confined to a template... my newsletters have a lot of content and I don't want it to read like a long email. I want it to look like a constant contact email. This might be a deal-breaker as our emails are one of the most important elements of our organization.

I am the member of my organization, Women Graduates - USA, who sends emails to various groups of members, using saved contact lists to do so.

When I tried to create and save a new list, I was unable to do it, so my status had to be changed to Account Administrator. Now I get access to functions that I do not need and emails about membership that do not apply to me.

The person who does emails should be able to create and keep contact lists used to send them.

I need a way to send an email with a different attachment or link to each email address- kind of like a mail merge. I have a PDF membership certificate, I need to send to each member. each one is personalized with their name. We don’t use outlook, and I’m having a nightmare getting a merge to work on Google mail.

Please add a "Send Test For All Emails" to https://www2.munichskiclub.com/admin/events/emails/ It often happens that mis-configured emails are accidentally sent out.

It would be nice to be able to export (email log) results for failures and delivered emails. Then I would be able to provide information on WHO received, opened and clicked on an email. This would help with getting 'failures' fixed too.

I just spent 3 hours creating my first newsletter at home - on a Sunday - on my day off and when I went to preview it froze up and then I lost the entire thing...NOOOOOO!!!!! I am in tears and VERY UNHAPPY. 😢😨😫

Need to be able to have email alias. i.e. president@organization.org that will forward an email to a particular member (i.e. me@gmail.com) or group of members i.e. executiveboard@organization.org that will forward to a group of members.

When i send out a certificate as a template how does one convert it to a PDF or how do i send my certificates as PDF?

email template (ONE FOR ALL)
I am loosing so much time to generate the different mail templates... wouldn't it be better to have one layout for everything and then just change the content ...

It makes no sense for our footer to say "Do not write the address that this email was sent from (adminetc@OurDomain.org) ..." and have it be clickable!

I repeatedly remove the link code, but it keeps coming back. Please don't do too much of our thinking for us. You can't anticipate everything.

Today, I sent out two email blasts to all of our Contacts (338 people). Five emails were rejected all to Earthlink email accounts with the error code "421 Load to high". I view that as a failure on Earthlink and WA. Why can't you capture those error codes and automatically try sending those msgs again. Or, worth with Earthlink to resolve these failures? I don't feel I should have to monitor our email log for these type of error codes.

Re: Forgot Password Request. The email that is sent after entering an email address and the code, cannot be customized. Our organization customizes all of our emails with a logo and try to make them as user friendly as possible. Example: the first line reads "A request was made to recover a lost password for this email address at https://(name of organization).wildapricot.org/. Instead of the URL, why not just give the name of the organization. But, I really want to be able to customize this email.

I have emails that I send out monthly. A recurring email feature would be wonderful.

Instead of cutting and pasting our most recent blog entries into a newsletter, it would be much handier to be able to add the blog entries we've already included in the blog - something like the ability to drop the blog gadget into the newsletter. Useful options to include would be a "number of entries" option(e.g. add last N entries) and also the option to have a 'read more' button where the user needs to go to click the link and go to the site (and log in if needed) to read further.

It would be a big help if your email client could forward an email. Right now we have to take an email sent from a member and cut and paste it (or make it an attachment) before we can send it out to the membership. Things like job opportunities and death notices could be much easier handled if they could be forwarded rather than re-formatted.

Pardon me if I missed it, but we can customize just about any type email in the system but I haven't found how to do it with messages (emails) sent through the directory.

Is that possible at this point?

Add to the report criteria: date last email opened (is greater than, less than, equal to), number of emails opened (is greater than, less than, equal to), and percent of emails opened (is greater than, less than, equal to). This would be a huge benefit to help us identify those who are most engaged, and to weed out those who don't open emails. We use email open rates to help us evaluate the effectiveness of our email blasts and content. If we can't weed out the "dead weight" then we are without a critical self-assessment tool and are driving blind.

I could sure use a list of every action that generates an automatic email and how to turn automatic emails off. Of course, I'd really like a general off switch for all automatic emails.