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  1. Better, clearer organization of email templates

    We'd like to improve the current workflow of creating and using email templates. In this thread we've collected all the comments we've found about email templates and merged related threads. Feel free to add more ideas.

    Here are the most common wishes:
    1. Sort templates into folders,
    2. Full display of long filenames,
    3. Sorting and search
    4. Save without quiting

    132 votes
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      53 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
    • Folders in Email Templates

      Email Templates please add folders. The organization of email templates needs to be upgraded. There is no way to sort these documents. PLEASE PLEASE PLEASE add folders.

      2 votes
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        0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
      • Recall Emails once they are scheduled and recall unopened emails

        I found out after I had sent the blast email that there was some incorrect information in it. I would like the ability to recall any scheduled emails and unopened emails.

        2 votes
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          0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
        • Change Donation send from/reply-to email

          It would be suitable, and practical for a business that uses more than one E-Mail address, to be able to edit the sender/reply-to E-Mail in some of the other functionalities; such as donations. Currently this isn't able to be edited, like the main email blast area, which is a pain for organisations like ours.

          1 vote
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            0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
          • Email Font Issue to be Resolved

            The latest update to the Wild Apricot email editor now overrides font choices regarding the event details. The editor is putting some text in Times New Roman. For consistency, I am having to format the whole message in TNR even though this is not the font style we use, to make it easier to read on multiple screen sizes.

            1 vote
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              0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
            • secondary email tracking and login

              Secondary addresses will not be listed on the Failures or Delivered tabs.

              Please allow tracking of secondary emails. In order to know if they are received.

              1 vote
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                0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
              • CC emails selectively

                The CC emails to a secondary address is great, but would be much more useful if it could be set to selectively cc. Billing, Event, etc, emails as per the Routing of System Emails setting. This would then solve the "send invoices to the accounts department" issue for B2B associations.

                1 vote
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                  0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow members to email blast

                  Allow all members to send out blast emails and to set up groups for blast email. We were going to use this as a communication platform

                  6 votes
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                    7 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                  • If email failure rate is high, notify admin and/or sender

                    If an e-blast has an unusually high failure rate, notify the webmaster and/or the sender.

                    The notification should include instructions on how to see the failures and the error messages, how to discover the reason for a failure, and how to resend to the failed addresses.

                    The failure rate and who to notify could be user-configurable but should not default to nobody.

                    And URLs in the displayed Failure Text should be clickable.

                    This suggestion comes from having discovered that 15% of our e-blast last night was rejected by AOL and Yahoo. The error messages suggested resending, which worked. But if…

                    14 votes
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                      0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow admin to define multiple sender emails and use them across the system

                      We've had a number of similar ideas - allow administrators to setup multiple "from" emails addresses (sender email) and use them in various scenarios like email blasts, event reminders, membership emails, etc. Currently all emails are sent from single FROM email, defined at Settings > Your Account > Organization Details > Email Settings

                      I merged all posts together so we can address them together properly. Quotes from some of original posts and comments:

                      "To avoid all site-related emails coming from a common sender, and risking email fatigue for our members, it would be terrific if one-off and system emails had…

                      149 votes
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                        76 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                      • Webmail hosted by wild apricot

                        Would like to be able to host my email with my wild apricot paid account, instead of having to pay a separate service for domain and email addresses

                        Would like to have a webmail control panel, so that all of our admins can check and send email from the wild apricot user interface

                        31 votes
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                          7 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                        • Automatic web archive of email blasts

                          Our membership would like the ability to see archived e-blasts sent to "All" members. In our membership model, all members are "equal." I could see this further broken down by Group, e.g., members belonging to Board group could view archive message sent to their group; e-blast sent to "all" members could be view by "all" members, etc. Also, having the ability to show messages sent within a certain time period, e.g., messages sent within the last 6 months (rather than messages archived forever).

                          Even better, have the ability to search e-blast message text by keywords much like the forums. The…

                          128 votes
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                            42 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                          • Inserting Gadgets in eMails like upcoming events or recent blog posts

                            Very glad to see the gadget feature just introduced.

                            Is it possible to insert the gadgets into emails generated through WA? This would be great for newsletters etc. and would save us the need to use a separate service to read RSS feeds etc. We could then start to consolidate our mailing list into WA as contacts (more $$ for you guys!)

                            109 votes
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                              46 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                            • Annual renewal emails for MONTHLY members

                              Hi! It would be great to be able to send ANNUAL renewal notifications to monthly members. We have members who signed up to be charged monthly however, the renewal process is still annual. At this point for monthly members, I had to mark the renewal emails to NOT be sent out (so they don't get it every month) and I'll have to manually send out their renewal email every month come next year since members signed up on different months.

                              So, love the automatic renewal emails for annual members...just need it for monthly members as well!

                              27 votes
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                                0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                              • Customizing Emails

                                We need to be able to modify our emails the same way we can modify our websites. The templates are a good start, but we should be able to add or remove sections (columns) and include dividers. I don't like being confined to a template... my newsletters have a lot of content and I don't want it to read like a long email. I want it to look like a constant contact email. This might be a deal-breaker as our emails are one of the most important elements of our organization.

                                34 votes
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                                  7 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                • Email Improvement

                                  To Field when Creating Emails should be on the Editing page where you are creating all the other message content. I seem to miss it very frequently and send out messages with an old or blank subject line! (Or have an indicator that can tell if the subject line has been verified before allowing send to happen)

                                  2 votes
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                                    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Need 'after sign up' emailed to go out 24, 48 and 72 hours later

                                    We need an email sequence that sends out after the member subscribes to subscription. We would like a 24 hour after, 48 hour after, and 72 hours to make sure they are getting plugged in correctly

                                    2 votes
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                                      0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Email Event Registrants in Email Section

                                      Allow event registrants to be added as a list of those you can email outside of the event. I just spent time creating an email to send to registrants of an event, and now I have to go into the event to redo the email to be able to send to registrants. These registrants should automatically show up as a list I am able to select from the contacts/members, etc.

                                      3 votes
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                                        0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                      • REMINDER EMAIL TIME SETTING

                                        I would really love to see an option to change the time of the reminder emails. If I have an event at noon on a certain day and I can only send a reminder at noon, that's too late. I would love to be able to send it at 8:00am.

                                        2 votes
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                                          0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Queued for delivery: frustrating

                                          why is my email still queued for delivery?

                                          1 vote
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                                            0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
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