The newsletter templates are difficult to use as there are always issues with spacing, sizing of photos & type formatting. It would be great if you'd invest in making the newsletter templates easier to use. On a positive note, I was fortunate to talk with Chalini Vallepuram in your Service Dept., and she was incredibly helpful. She's a gem. Thank you for the great service!

It makes no sense for our footer to say "Do not write the address that this email was sent from (adminetc@OurDomain.org) ..." and have it be clickable!

I repeatedly remove the link code, but it keeps coming back. Please don't do too much of our thinking for us. You can't anticipate everything.

Today, I sent out two email blasts to all of our Contacts (338 people). Five emails were rejected all to Earthlink email accounts with the error code "421 Load to high". I view that as a failure on Earthlink and WA. Why can't you capture those error codes and automatically try sending those msgs again. Or, worth with Earthlink to resolve these failures? I don't feel I should have to monitor our email log for these type of error codes.

Need to be able to have email alias. i.e. president@organization.org that will forward an email to a particular member (i.e. me@gmail.com) or group of members i.e. executiveboard@organization.org that will forward to a group of members.

Instead of cutting and pasting our most recent blog entries into a newsletter, it would be much handier to be able to add the blog entries we've already included in the blog - something like the ability to drop the blog gadget into the newsletter. Useful options to include would be a "number of entries" option(e.g. add last N entries) and also the option to have a 'read more' button where the user needs to go to click the link and go to the site (and log in if needed) to read further.

I have emails that I send out monthly. A recurring email feature would be wonderful.

We'd like to improve the current workflow of creating and using email templates. In this thread we've collected all the comments we've found about email templates and merged related threads. Feel free to add more ideas.

Here are the most common wishes:
1. Sort templates into folders,
2. Full display of long filenames,
3. Sorting and search
4. Save without quiting

When i send out a certificate as a template how does one convert it to a PDF or how do i send my certificates as PDF?

I would like to be able to see the recipient list name (so the saved search I guess) on the draft emails so that it's easy to pick out which one is which if you've got several on the go.

I could sure use a list of every action that generates an automatic email and how to turn automatic emails off. Of course, I'd really like a general off switch for all automatic emails.

Allow all members to send out blast emails and to set up groups for blast email. We were going to use this as a communication platform

It would be nice to be able to export (email log) results for failures and delivered emails. Then I would be able to provide information on WHO received, opened and clicked on an email. This would help with getting 'failures' fixed too.

Husband/wife are both members but share 1 email. When blast is sent to only men or only women it may not be received by the appropriate person. Affected members resistant to setting up 2nd email as a work around. Can they be linked and both copied if a shared email address is identified or flagged.

spell check in emails

There is no way to email only the waitlisted people. We can email registered people in several ways using filters. But we can't email just the waitlisted people. We would like to have both a manual method (with a green button on top) AND an automated way such as when we set up Reminders to registered people.

Our purpose is to remind waitlisted people they are on the list and to ask them to let us know if they are no longer interested. That way we can get to actually interested and available people more quickly when there are cancellations.

Need support for sending email to a list that does NOT involve using WildApricot's online interface for drafting it.

IDEA: just allow me to send to a mailing list along the lines of "all-members@mydomain.com" or "named-search-results@mydomain.com". SOOOO much easier to send email.

I think it's important to see the results of each email in the Email Log. The capability to CC to additional email addresses is a HUGE step forward. However, the Log does not include the additional email addresses. It looks as if they don't exist, there is no way to know it worked unless you include a QC profile.

add functionality to distinguish between email recipients and copy to recipients

Faster email delivery times!