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369 results found

  1. Match Font Families in Different Editors

    I am fine with the limited selection of font families, with long experience working on the web before we had all the web fonts. What I'm really struggling with is matching font families and general styling between the new editor and the older automatic email editor.

    For example, our chosen website theme uses Open Sans. Great all around sans serif font. I can also use it in manual emails so that they are styled much like our website. But automatic emails do not have a similar or even decent sans serif font ('Basic' is just ugly) so I chose Trebuchet.…

    8 votes

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  2. Adding a search option to email recipient choice

    "Saving a search" to email a group is time consuming and unnecessary. Please integrate the search within the email recipient choices to save steps and time.

    1 vote

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  3. Buttons needed on auto membership and donor email templates

    While reworking our default automatic member and donor emails, we found that we are not able to add buttons to the email as we can in other templates. It is critical to be able to have functionality that draws someone to engage an email, renew membership, donate to our cause. Buttons are a component in emails that is needed to draw attention to an action. Please add a button feature to the default membership and donation email templates.

    2 votes

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  4. Unsubscribe from emails without being prompted to login

    We have just started using Wild Apricot for our organisation's website, CRM database, and email newsletters. We don't currently have any 'member exclusive' content for members to see when they log in to the system, so we don't want them to be able to log in as we think this would be pointless and confusing until we've properly set that side of things up. One problem we've come across is email unsubscribes - when members unsubscribe from emails they're taken to a system page that lets them login/change password etc. Is there a way to get rid of the login…

    4 votes

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  5. Event announcement link tracking doesn't include clicks from macro 'Registration Buttons'

    While it's extremely handy to insert the registration buttons macro into event announcements, recipient interaction with them isn't recorded on the email log. For example, an announcement I sent out this week has one link click recorded against it.

    However, six additional bookings immediately followed the announcement. The only way to capture this data is to manually cross reference registrants registration date/time with the event announcement. The bookings clearly occurred as a result of the announcement. However, as registrations through the buttons aren't included in the tracking data it's pointless using the email log to evaluate the impact of event…

    2 votes

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  6. Alight layouts to left

    Right now, even if left justified, the gadget the text block is in is still centered. Could a change be made so the email text is all to the left? That would help make it look more like a human is sending the email than a CRM.

    2 votes

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  7. DMARC support in Wild Apricot emails

    SPF alignment requires the Return-Path: to match our custom domain. Alas, WA forces it to account@wildapricot.org, causing 100% SPF failure. Amazon SES solves this with "Mail From Domain" settings, which require us setting the proper DNS records to have a subdomain MX to SES and they get their bounces this way and we get SPF management.

    At present we're having a lot of SPAM/silent deletions of our emails due to SPF misalignment (We are 100% DKIM aligned), and this would help that issue.

    6 votes

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  8. Email Encryption

    Emails need to be encrypted with Transport Layer Security. When we send emails to Gmail recipients, there is a warning icon indicating memberlodge.org did not encrypt this message.

    This causes concern among our members that their information is being handled improperly.

    21 votes

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  9. Registrant email update - refresh recipient list in ‘Email Registrants’ function

    I need to schedule an update to event registrants so I select ‘Email registrants’. Email is written and saved ready for scheduling the next day. Overnight several new registrants book on to the event. However, there’s no way to refresh the registrant list generated through the ‘Email registrants’ option the previous day. This then means I have to copy and insert the email contents into a fresh email generated through ‘Email registrants’ to capture the new bookings. Or I can manually add the contacts to the existing recipient list as separate entities. Or I send the email to the original…

    3 votes

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  10. Change Renewal Email Time

    Can the automated emails for renewals be set to 12:00PM so that our members actually see them? They currently are emailed out at 12:00AM. It would seem more personal if they actually were delivered when we were in the office. Thanks!

    2 votes

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  11. 1 vote

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  12. receiving email updates when something is posted on the website

    I think it would be a nice feature if members could receive updates when events or news is posted to their region.

    2 votes

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  13. archive emails

    I would like the ability to archive email templates or at least sort them.

    3 votes

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  14. Year End Donor Letters

    Year-end Donor Letters: Is there a way to generate year-end donor letters, showing their total for the year? Seems like this could be done from a template with macros rather than needing to create them one by one.

    5 votes

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  15. Consolidate emails to weekly or monthly option

    Provide a way to truly manage emails to customer base by consolidating individual event emails into a format that is consolidated into one email at either weekly or monthly format.

    2 votes

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  16. Dump the new email editor

    Dump the new email editor and go back to the legacy editor so the event emails use the same editor as the email service. The new email editor is HORRIBLE. It is completely inflexible from a design standpoint, and worthless. Another option would be to give your users a choice of which editor to use if you think the new one is so great.

    1 vote

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  17. Apply Email Editor for Events and Member Emails

    We were all switched to the new email editor, which I have gotten used to. Now, why can't the event and membership emails use the same editor? It is frustrating to create a template in the new editor and not be able to apply it to an event or membership email without it bringing in lots of awkward tables. Being able to use the same email editor in all parts of Wild Apricot would be really helpful.

    3 votes

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  18. Event email customizarion

    When only the event date is specified, i.e. no event start time, the current "When" line is :
    "When: 23 Dec 2020 , EST"
    Different format is needed depending on the event information filled in i.e. with or without start time, end date and end time.
    I require to insert a series of "if" statement to determine the event information provided and insert the appropriate data on the "When" line without superfluous blank characters.
    Having the capability to assign the output of a macro such as "{Event Date}" to a javascript variable would allow me to resolve this and similar…

    1 vote

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  19. membership renewal email

    It would be nice to be able to specify a date/time automatic for membership renewal emails to go out. It's difficult to calculate x number of days before expiration when planning a communications campaign.

    4 votes

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  20. Multiple Newsletters with independent unsubscribes

    I run an org that is trying to build a series of more specific e-mails that are regional. I want to be able to have people pick which newsletters they want without unsubscribing to all newsletters. If someone wants just the regional e-mail, they should be able to pick that. If they don't want the regional newsletter but want the broader newsletter, they should be able to pick that too.

    1 vote

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