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  1. Returned emails should be simple forwards or go to manually selected address (not as .EML)

    It would be great if WA did not use the EML attachment for returned emails. Could I suggest either:

    1. Enabling a simple forwarding system (rather than EML as attachment) and also having a log of those system emails in Wild Apricot.

    OR (better)

    1. Allow clients to change the reply-to email address on system emails so that replies and bounces go direct to a nominated admin address instead of the wildapricot.com address.
    3 votes

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  2. List-Unsubscribe

    Some members receive our mail blasts but cannot find them as they automatically go to their spam folder. Using tools like mail-tester.com we are improving what we can in order to reduce the probability of spam classification.

    One change that comes recommended is to have a List-Unsubscribe header included in the mail. This is not something we can add, so we're wondering if Wild Apricot could add this header to all mail that already have the {Unsubscribe_Url} macro.

    3 votes

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  3. Excluded Email Recipients

    When an email is sent to members, there is a number of emails that are excluded because of being disabled or opt out, etc. Please make the ability to see a list of these names so that we can correct any mistakes.

    3 votes

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  4. Secondary Email Address

    I would like to be able to selectively send emails to a member's secondary address. Specifically, I do a weekly email to all members and would like that email to go to the alternates also (partners). But I do not want emails like event confirmations/reminders to go to them. So I would like a checkbox or something that says "Send to alternate email address" or something like that.

    1 vote

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  5. Email - Link to view content on the web

    It would be great to be able to include a link on newsletters / emails sent to view the content on the web just incase the newsletter / email doesn't show up in the email browser and also to allow a link to archived newsletters.

    2 votes

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  6. Routing of System Emails

    On the Routing of System Emails page, it would be nice to be more selective. As an example, we have set the auto-emailing feature to send members the invoice and dues drive notifications, long with the various reminders. In the routing of emails page, the settings only allow for you to be all in or out. It would be nice to maybe get a copy of the initial notice to the member and the initiation of the membership and not get every reminder in that section. Similarly, with events or donations.

    We have hundreds of members. My email box will…

    2 votes

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  7. Help center is not helpful

    Hate the help center, which is of no help. How doe one make a direct contact for real help?

    2 votes

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  8. Bring back the DISCARD email button please

    Please bring back the discard email button!!!! During one of the updates the email system was changed and you can no longer discard the email you are working on. Because of this we are ending up with a whack of emails we have to go through and individually delete. This is a pain. The "Save and Exit" feature is great, but sometimes you don't want to save what you started, you just want to discard it without having to go to the effort of going to the Emails page to select the email and delete it. Thank you!!!! :)

    54 votes

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  9. Updating registrants for event emails

    It's Friday afternoon. I've prepared an email to registrants for an event scheduled for Monday afternoon, giving them important information that they need to review before the event.
    People will register between now and Monday morning. I need to be able to send an email to those people without duplicating the Friday message.
    It would be good to have the ability to select those who've registered since a certain date and time.

    1 vote

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  10. email log

    When you send a mass mailing, there is a single email log entry that provides data - opens, click throughs, failures. It would be helpful to be able to filter the entire log to just show those entries so one can get to them quickly.

    2 votes

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  11. More colors for background

    I find it unacceptable that all the colors available for fonts are not available for backgrounds. The background group is very limited and not very good colors.

    2 votes

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  12. Add 'Edit' function button to Scheduled Emails Screen

    March 2020 - right now, the only option available for an already scheduled email is 'Pause'. When you click Pause, that email disappears. It is automatically sent to Draft emails folder, a different screen. It would be easier and more intuitive to add an 'Edit' button to the Scheduled email view.

    3 votes

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  13. Filter contacts who have not opened an email in X amount of months

    I would like to be able to get a report of who all has not opened an email in a certain amount of time (last month, 3 months, 6 months, 1 year, etc). This can help manage and understand who is actively looking at emails.

    6 votes

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  14. Put the new menus on the e-mail template pages

    The new menus on the top and side of the admin views need to be on the e-mail template pages as well. Even having the shortcut to the admin home page would be an improvement. See attached.

    1 vote

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  15. e-vites

    We just received an amazing e-vite to an event and were wondering if you all had anything like it in the works? It was animated. It was an envelope that opened and the invitation came out for you to read. Both the envelope and the invitation were personalized. It was really nice.

    1 vote

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  16. Email Editor is Frustrating

    I am having great difficulty using the revised email composition feature. I like to create my messages on the go, without a great deal of planning or design. I frequently use an existing message as a starting point for a new eblast. Your new system does not cater to this kind of composition and I am calling for support much more frequently than ever before.
    You should consider making the new editor an option and let customers like me continue to use the free-form approach that preceded it. It would better serve my needs and reduce my dependance on Support…

    5 votes

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  17. Change Default Font Size in New Email Editor

    In the new editor, have the ability to change default font size and type and retain the setting so it does not revert to the default in each Text gadget created.

    26 votes

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  18. Ability to send emails to group participants without being Admin

    ability for group members to send emails to group participants without having to be an ADMIN. Right now members can click the email link of individuals and send emails to one member at a time from their iphone or other device. It would be great if they could do the same thing to group participants. We have over 60 groups. Many of them meet weekly. They would like a simple way to coordinate activities. Right now, I have 60+ Admins, just so that they can send an email to their group. Even ability to export the email addresses of all…

    7 votes

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  19. Admin notification for Stop Recurring Payments action by member

    Create an automated administrator notification triggered when a member stops recurring payments.

    Our member managers do not see this until the paid membership period is over and it may be too late to reach out to the member to see if any problems need to be resolved.

    4 votes

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  20. test event invoice mail

    Wasn't sure whether to out this under Emails or Events.
    For an event, one can send a test e-mail for almost anything:
    Announcement
    Reminder
    Registration confirmation
    Cancellation
    etc.
    What is missing is a way to send a test version of the event registration invoice!
    How can we see what the event registration invoice will look like, before participants start receiving them?

    1 vote

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