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430 results found

  1. Make unpaid tickets more visible in the Member app

    Under the 'Upcoming' ticket view, if there's a ticket requiring action, eg. payment or partial payment, can a visual icon be shown in the listing page?
    Currently, users (members) will need to go into each individual event to view/check, which is quite inefficient.

    7 votes

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    0 comments  ·  Mobile  ·  Admin →
  2. Level: Submit a Request for Membership – Free and Subscription period: Unlimited

    I would like to address an issue related to the membership application form at https://www.casli.ca/Request-for-Membership.

    Currently, the form displays the word "Free" when submitting an application, like this:

    Level Submit a Request for Membership – Free
    Subscription period: Unlimited

    This can be misleading, as applicants will be charged to join the membership. Additionally, the subscription period is not unlimited for us. If they have not yet joined or if their membership has lapsed, the subscription will not be sent. It would be helpful if administrators had the option to remove the word "Free" and "Subscription period: Unlimited" from the…

    16 votes

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    0 comments  ·  Members  ·  Admin →
  3. new membership application force payment

    With event registrations, I can force an online payment with a 15-minute countdown. Why can't this functionality happen with a new membership or membership renewal

    1 vote

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    Resolved  ·  1 comment  ·  Admin →
  4. Allow member to remove themselves from a waitlist

    Members have asked how to remove themselves from the waitlist if they have made other plans and can no longer attend.

    1 vote

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    Resolved  ·  1 comment  ·  Events  ·  Admin →
  5. Reset password from mobile app. Admin app.

    If you log out and can't remember your password, the app has no 'reset your password' option. It's unclear and inconvenient to go to the website and use it from there.

    This idea was split from this original idea, Reset password for Member app:
    https://forums.wildapricot.com/forums/308932/suggestions/17022871

    23 votes

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    1 comment  ·  Mobile  ·  Admin →
  6. Member app. Add an ability to register guests.

    There is no way to register guests for event in the mobile app for members.

    30 votes

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    11 comments  ·  Mobile  ·  Admin →

    Both Android and iOS applications were updated with the latest release. 

    Now your members can register guests using the Member app. 


    Please, remind members to update the app to access all the latest features and improvements. With every release, we also fix known issues and improve application stability and performance.


    Thanks again for your votes and feedback! 

  7. Prevent members to change their first AND last names

    How to prevent members from changing their names (first and last name)? Through "Contacts" we can make the field admin access only to prevent the user from entering their own names. However, this will make the name fields internal fields that can only be seen or edited by an administrator. I prefer members to see their names. When they change their names without administrators' knowledge is a big No-No! Because we have a testing system with first and last names that must be matched.

    In addition, I had to set up "Current and Formerly Name (First AND Last Name)" manually…

    2 votes

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    1 comment  ·  Contacts  ·  Admin →
  8. Updating AllowedValues in a dropdown contact field, erases any existing data for the contact field

    I've documented the issue pretty well on another community: https://community.make.com/t/using-the-wildapricot-update-contactfields-api-call-to-update-pick-list-erases-data/26286?u=alex.newpath

    I thought this may have been a Make issue, but I validated this in Postman:

    1. Using the /accounts/{accountId}/contactfields/{contactFieldId} endpoint, I assume that when updating a dropdown list I can ADD new picklist values to the existing picklist.
    2. In reality the AllowedValues array I sent in a PUT to this endpoint REPLACES the existing fields and reassigns the IDs and Values for any existing picklist item in the dropdown and assigns new IDs and new values for new picklist items added in the call.
    3. Any contact data that has used this…
    1 vote

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    0 comments  ·  API  ·  Admin →
  9. Send order status to PayPal

    PayPal is starting to get tough on users (sellers) which do not provide tracking information and/or order status - resulting in monthly limits on how much can be transferred out of PayPal without a 21 day hold being applied. Is there a way for Wild Apricot to send an "Order Completed" message to PayPal for payments - I think store purchases could be excluded. PayPal do not get the idea that a membership "order" is completed instantly.

    1 vote

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    We have reviewed this request with PayPal and I have a following update:

    1. There's no way to set purchase completed via API in PayPal

    2. Any account holds set by PayPal are not directly related to incomplete orders. Each case should be resolved with PayPal individually.

  10. Numeric custom fields cannot be updated with API

    We are updating all of our member custom fields using a php webhook function. We have wanted to try using the new numeric type field for tracking a custom amt number for each member. We can set it up and use it in the WildApricot admin panels, but when we try to update it using our api webhook it does not work. We get a 200 return code, but the field does not get updated. Is this a known bug? Is there a scheduled release to fix this? Is there a workaround?

    The function payload data looks something like this:…

    2 votes

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    Resolved  ·  1 comment  ·  API  ·  Admin →
  11. Allow Renewal Date to be set based on the current Renewal Date, i.e., 1 year/1 term later

    The system is currently set up to allow for the renewal date to be set based on the Join Date or Specific Date, but, oddly, neither of those options allows the renewal of, say, a 1-year membership, to be 1 year from the existing renewal date unless a member happens to renew on the actual renewal date. Most membership/subscription systems don't work like this. If someone renews a membership that expires on, say, 16 October 2023, and does so, say, on 1 October 2023, responding to a renewal notice, the expectation is that the new renewal date will be 16…

    3 votes

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    Resolved  ·  4 comments  ·  Members  ·  Admin →
  12. Remove AMEX from the pay option box

    Please put up a pay option box without AMEX listed. We don't take AMEX. Even with a not saying we don't take AMEX, this is confusing for our members.

    2 votes

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  13. Events widget doesn't show next event

    The dashboard appears to show upcoming events, but for some reason does not list the closest event at all (it shows 3 events starting from the second closest). [Account #302711]

    3 votes

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    2 comments  ·  Dashboard  ·  Admin →
  14. Add system status to Admin Dashboard

    If there is a known outage, WA should have a section in the account admin dashboard where it alerts admins of known issues. IE - this week there was an email send outage/issue... if you had posted this in admin dashboard, the admins can see that this is being addressed and not spend needless time trying to figure out why their emails are not sending.

    33 votes

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    3 comments  ·  Dashboard  ·  Admin →
  15. Insert predefined list of US states as abbreviations

    Your pre-defined list of states should default to the two letter state abbreviations, not the fully spelled out state name. Mailing systems use the two letter code. This is the third WA implementation I've done and each time I had to create my own list.
    List of state codes is attached for your convenience.

    7 votes

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    1 comment  ·  Contacts  ·  Admin →
  16. Make guest registration required

    A way to make guest registration required

    4 votes

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    1 comment  ·  Events  ·  Admin →
  17. DMARC support in Wild Apricot emails

    SPF alignment requires the Return-Path: to match our custom domain. Alas, WA forces it to account@wildapricot.org, causing 100% SPF failure. Amazon SES solves this with "Mail From Domain" settings, which require us setting the proper DNS records to have a subdomain MX to SES and they get their bounces this way and we get SPF management.

    At present we're having a lot of SPAM/silent deletions of our emails due to SPF misalignment (We are 100% DKIM aligned), and this would help that issue.

    7 votes

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    6 comments  ·  Emails  ·  Admin →
  18. Email Encryption

    Emails need to be encrypted with Transport Layer Security. When we send emails to Gmail recipients, there is a warning icon indicating memberlodge.org did not encrypt this message.

    This causes concern among our members that their information is being handled improperly.

    32 votes

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    5 comments  ·  Emails  ·  Admin →
  19. Include an Order's Pickup Option in the Online Store Export

    Now that it is possible to export Order Data (yeah!), it would be helpful to include the Pickup Option associated with an Order. My club offers multiple Pickup Option choices - locations/dates/times. Orders data can now be exported, but we don't know where are customers have chosen to pickup their purchases without reviewing order confirmations/emails.

    8 votes

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  20. Making the web store more usable

    Our PTO has a spirit rock that we have families sign up to paint every year. We would love to be able to run this through our web store, but because you only allow a max of 10 option value per variant, we can't. This forces us to use a completely different website to allow families to reserve their date. If you would allow up to 25, that would solve the issue. Such a easy fix would be so helpful.

    1 vote

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