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  1. Delivery / Shipping scenarios

    Need to have the function to add shipping charges example a $15 charge for express shipping and then $5 extra per item that gets added. But also an option for free shipping if it was purchased on site at an event.

    45 votes
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      11 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →

      We decided to take this into development. First version will be something like that:
      – several delivery options (paid or free), customer will fill shipping address;
      – flat rates (no connection to weight, order price or delivery distance);
      – self pickup options, customer will get instructions to collect an order;
      – all delivery/pickup options will be available for all items in store;
      – all delivery options will be available independently of shipping address.

      Please let us know, if we missed something important, or if these limitations make solution completely useless for you.

    • File delivery

      Imagine having a digital story delivery system similar to Shopify store where digital files can be ordered and fulfilled from this platform. I would also build an upsell feature that allows recommended products or add-ons to be suggested during check out. Your service is wonderfully executed and only lacking one thing that would take my business to the next level. Thanks for your consideration.

      3 votes
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        0 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
      • "Continue Shopping" Link

        There needs to be a "continue shopping" link from the cart and from each item to that you back to the online store. Right now, if you click the "back" in the browser, you get back to the store, but that is not obvious to the user. In most online stores, there is a "continue shopping" link in the cart that allows you to go back to the online store.

        26 votes
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          Work in progress  ·  1 comment  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
        • Online Store Report

          We need reporting capabilities of items sold from the store. We can report on the invoices, but not at the item level.

          Right now, all we get is an email with the order items and quantities. Keeping track of inventory involves reading through emails and adjusting order-by-order.

          24 votes
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            1 comment  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
          • Sales tax for online store products

            Captured feedback: We have a set sales tax for products; however, taxes do not apply to our internationally shipped orders.

            Need the ability to set sales tax for online store. Probably support different tax schemes.

            16 votes
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              7 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →

              We started working on taxes support in online store.

              We have several implementation options and would like to discuss it with you personally, to better understand, if our implementation fits your needs.

              Please reply if you are ready to participate in feature testing and influence final implementation.

            • Virtual products

              We would like to sell online products, all of them accessible using a URL.
              This means to have a place (a directory) where to store the virtual products and the online store will supply, upon receiving the money, the necessary grant to the purchased product.

              10 votes
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                9 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
              • Downloadable PDFs for Purchase

                Once a PDF is purchased the user can then download the file onto their computer.

                5 votes
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                  0 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
                • It would be nice to be able to place the STORE ITEMS in a particular order of appearance

                  Would like to be able to place the items in a particular order of appearance on the page.

                  2 votes
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                    0 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
                  • Free text fields for buyers to specify order details

                    Allow users to complete free text information fields as opposed to (or in addition to) fixed lists of specified product options. These pieces of information would be passed to the admin contact (and forwarded to others) as part of the notification email.

                    We sell services and we need to collect 2-3 pieces of information per service in order to complete orders.

                    1 vote
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                      0 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
                    • catalog display suggestions

                      Love the new catalog/shopping cart. Would like to be able to control the order of items in each catalog. Also would like the number to appear with a comma after the thousands: 10,000.

                      1 vote
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                        1 comment  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
                      • Increase Zoom Feature for Product Photos

                        Increase zoom feature on product photos. Right now it seems like the zoom is only a slight increase, less than 25%. Increase the zoom to 50% or allow admin to select their zoom preference for each product (25%, 50%, 75%).

                        1 vote
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                          0 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
                        • Rearrange order of products listed on page

                          The ability to rearrange the order of store products...either we assign the products a number for numerical listing order or similar to the website menu we select which product the new product is before or after. This will help us group "like items" together.

                          1 vote
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                            0 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
                          • Online shop

                            We need to be able to produce reports on each product item separately so we know how many have been sold and by whom - as the items belong to different areas of our business. There is no possibility of doing this currently.
                            We also need to be able to sell a product with and without postage to members and non-members - & we want it to appear as one product/line item only.
                            We also have issues because our administrators can't upload products to the store, it can only be done by someone with Full admin privileges.
                            The way the…

                            1 vote
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                              0 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
                            • Store fulfilment emails aren't cc'd to administrator or other system contacts

                              In Wild Apricot, the majority of emails are cc'd to the administrator (and other chosen contacts). This helps the admin keep a log of transactions and correspondence.

                              The online store cc's some emails to the admin, but is missing the crucial Fulfillment email.

                              The fulfilment email also isn't logged in the member's email log. Instead the email template is stored there rather than the actual email sent. i.e. It says Dear {MemberName} rather than the actual name o fat member it was sent to.

                              If you are selling a digital product that is generated by the fulfilment email, there is…

                              2 votes
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                                0 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
                              • notes to customers per product and multiple membership options

                                It would be great if you could create customized emails per products created in the store section that people purchase so people have more specific details of items, or possibly note per item to customers that can go on a receipt for products that are emailed to customers.

                                Another upgrade would be memberships that can be purchased as "checkbox" options vs. radio buttons so that people could enroll in different membership levels under one email. They select which memberships they want then they are tallied and payments made.
                                thanks
                                ken

                                2 votes
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                                  0 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
                                • Organize products by category

                                  We need the ability to organize products by category and sub-category. For example, "apparel", "lessons", "events", etc.

                                  We intend to sell a number of different items in our online store to our members. As it is, members have to hunt through several unrelated items to find the one that they are interested in. Right now, I can somewhat limit the confusion by putting tags on the items and creating "sub-stores" that only show specific tags, but that is a bit confusing also. If there was 1 store with categories, it would be much easier for our members to navigate to…

                                  6 votes
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                                    0 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
                                  • I need a report of who ordered what from the store

                                    I would like to export to excel a list of purchases fro the store

                                    5 votes
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                                      0 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add the ability to override the default tax settings for online store purchases

                                      Add the ability to override the default tax settings for online store purchases, so you can charge different rates based on the purchaser’s location.

                                      5 votes
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                                        3 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Custom emails for shop purchases

                                        Would be good to be able to customise thank you for your purchase emails the same way we do for events.

                                        We sell downloads - so would be good if we could include links to purchases within the shop

                                        3 votes
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                                          0 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
                                        • store order by admin

                                          It would be very useful if an Admin could create a store order on behalf of a member as we can do for invoices etc. At present only the logged on member can raise an order.

                                          6 votes
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                                            3 comments  ·  Online store  ·  Flag idea as inappropriate…  ·  Admin →
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