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10 results found

  1. Member app. Add an ability to register guests.

    There is no way to register guests for event in the mobile app for members.

    29 votes

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    10 comments  ·  Mobile  ·  Admin →
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  2. With Safari for MacOS High Sierra and iOS 11, a new option to prevent cross-site tracking created.

    Need to upgrade all WA widgets from iFrame. Right now, with Safari for MacOS High Sierra and iOS 11, a new option to "prevent cross-site tracking," was created. This prevents the user from using any of the WA widgets embedded in a website.

    17 votes

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    18 comments  ·  Widgets  ·  Admin →
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  3. Allow waitlisted person to self cancel

    Allow waitlisted person to self cancel

    54 votes

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    15 comments  ·  Events  ·  Admin →
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    Great news! We have added waitlist cancellation options to our mobile app Wild Apricot for Members. The logic follows the same rules as for regular registrations. If cancellation is available for the ticket type, it will also be available for the waitlist. 


    We're looking into bringing this feature to our web app too. Stay tuned for updates and Happy Holidays!

  4. account billing history

    Allow WA account administrators to access their payment/billing history online without having to submit a helpdesk request.

    16 votes

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    Account billing history is part of new billing system. It is already available for some of the accounts and  will be available for everyone once we finish migration of all customers  to new billing system.

    Special note, that full payment history will be available after migration to new billing and onwards. For previous periods you will still need to reach our billing support

  5. Reset password from mobile app

    If you log out and can't remember your password, the app has no 'reset your password' option. It's unclear and inconvenient to go to the website and use it from there.

    17 votes

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    2 comments  ·  Mobile  ·  Admin →
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  6. Upgrade account using a Paypal account instead of a credit card

    Allow payment by Payapl for associations that are not able to have a credit card.

    15 votes

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  7. PDF for the official tax Donation Receipt

    We are just in the midst of switching over to wild apricot and I was very disappointed that when donations are made there is no option to send the official tax receipt as a PDF as it is not secure to send it as an email since it is too easy to change up the donation amount and date ect. Our current system sends an email after donation had been received thanking them and then letting them know they will receive a their tax receipt in another email attached as PDF please see email below

    Dear xxxx:
    Thank you for…

    33 votes

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    I'm happy to say that we have started working on providing prebaked PDF for donation receipts and include them into our emails.

    Couple of details about how we designed it:

    - it will be a link to download pdf of donationavailable throughout the product (including emails sent to contacts)

    - as of now it will be static PDF, but later on we plan on adding capability to edit these PDFs as well

  8. option to "not renew"

    This might seem obvious, but is there a way for a member to choose to not renew their membership, archive themselves and thus stop the renewal reminder emails?

    Each year about a third of our organization ages out but we don't know in advance who they are so we can't proactively archive them on the admin side. They get annoyed when the first renewal reminder emails start showing up, and their first reaction is to bombard the membership chairperson with requests to be removed from the email list. It's a pain.

    It this isn't possible, do you have a suggested…

    107 votes

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    20 comments  ·  Members  ·  Admin →
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  9. credit card fees to be paid by members

    Our members love being able to pay their membership dues by credit card. However, our biggest gripe with the payment systems that apricot supports is that there doesn't appear to be a way to give the credit card processing fee to the member, rather than our company. Since our membership costs are very high ($36,750), these small (~ 3.5%) fees really cost us a lot of money ($1,286.25), and it would be very helpful if we could pass these fees back on to the member.

    For example, if there was a way to allow members to manually enter in the…

    122 votes

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    Many thanks for your comments and feedback in this thread - it was super helpful for us in analysis and design of the feature.

    I'm happy to announce that we're working on adding donations to compensate payment processing fees. This feature will be released later this year.Some design decisions I wanted to speak out explicitly:

    1. We decided to proceed with optional donations to compensate credit card processing fees as opposed to surcharges/convenience fee.
    Main reasons for this is that there are too many regulations around mandatory charges to compensate fees: it's illegal in some countries/states, there are caps on how much you could charge, etc. To avoid all of this legal complications we decided to suggest members to opt-in to compensate processing fees, as opposed to make them obligatory.
    All these transactions will be recorded as donations in WA and can be later used for tax deduction.


    2. You…

  10. Create and send a pdf of the invoice

    We are getting requests from event attendees for a pdf or a hardcopy of the invoice as organisations won't accept an email as an official invoice

    thanks derek

    146 votes

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    56 comments  ·  Finances  ·  Admin →
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    I'm happy to say that we have started working on providing prebaked PDF of all invoices and include them into our emails.

    Couple of details about how we designed it:

     - it will be a link to download pdf of invoice available throughout the product (including emails sent to contacts)

     - as of now it will be static PDF, but later on we plan on adding capability to edit these PDFs as well

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