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6 results found

  1. Provide a way to change membership level during renewal

    Current Behaviour

    During membership renewal a member may have more than one membership level available. Choosing among them is cumbersome. The member clicks one button to renew at his current level or clicks another button to choose a different level.

    Also, changing the membership level doesn’t act like a renewal as regards calculation of the Renewal Due date. Desired Behaviour

    Use one button for both functions. If multiple membership levels are available, show “Renew and choose membership level” on the “Renew until …” button. This would give the member a choice that looks like that on the membership application form.

    142 votes

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    73 comments  ·  Members  ·  Admin →
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    We have started analysis for this issue, and it seems that key problem is how Wild Apricot handles level changes close to renewal date. The system is currently designed to collect the full new level amount and set renewal date according to new level renewal policy. All prepaid amounts for old levels are disposed. Moreover, since no prorating occurs, the new level might be effective only for a few days.

    As a first step, we suggest to redesign how level change is working and add prorating there:

    - Level would be changed immediately, as now - Remaining portion of old membership level payment will be applied to new level - For new levels with specific renewal date (e.g. annual levels with renewals Jan 1st) apply the pro-rating settings for new applications: - Allow member to pay only a pro-rated amount of the new level fee (e.g. six months before renewal…
  2. option to "not renew"

    This might seem obvious, but is there a way for a member to choose to not renew their membership, archive themselves and thus stop the renewal reminder emails?

    Each year about a third of our organization ages out but we don't know in advance who they are so we can't proactively archive them on the admin side. They get annoyed when the first renewal reminder emails start showing up, and their first reaction is to bombard the membership chairperson with requests to be removed from the email list. It's a pain.

    It this isn't possible, do you have a suggested…

    105 votes

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    20 comments  ·  Members  ·  Admin →
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  3. Allow waitlisted person to self cancel

    Allow waitlisted person to self cancel

    53 votes

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    15 comments  ·  Events  ·  Admin →
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    Great news! We have added waitlist cancellation options to our mobile app Wild Apricot for Members. The logic follows the same rules as for regular registrations. If cancellation is available for the ticket type, it will also be available for the waitlist. 


    We're looking into bringing this feature to our web app too. Stay tuned for updates and Happy Holidays!

  4. Prorating Membership Level Upgrades

    Copied from another discussion -

    Discount coupons discussed here are only for new member applications.

    What you are talking about is prorating the membership payment when members change their level - applying unused membership fee and/or reducing the new fee if new membership level is not for a full period. We are working on this - it would be great if you could start a new thread on the wishlist forum to explain how you would like to see it work.

    How our org would like it to work -

    Ex - level a - $35 annual fee and level…

    53 votes

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    28 comments  ·  Members  ·  Admin →
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    We have started analysis for this issue, and it seems that key problem is how Wild Apricot handles level changes close to renewal date. The system is currently designed to collect the full new level amount and set renewal date according to new level renewal policy. All prepaid amounts for old levels are disposed. Moreover, since no prorating occurs, the new level might be effective only for a few days.

    As a first step, we suggest to redesign how level change is working and add prorating there:

    - Level would be changed immediately, as now

    - Remaining portion of old membership level payment will be applied to new level

    - For new levels with specific renewal date (e.g. annual levels with renewals Jan 1st) apply the pro-rating settings for new applications:
    - Allow member to pay only a pro-rated amount of the new level fee (e.g. six months before renewal…

  5. Mobile app for admins. Add an ability to manage guests for registrants

    The admin's app should allow managing guests registrations. People can't add or edit guests themselves after they've already registered so they ask admins to do it.

    26 votes

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    10 comments  ·  Mobile  ·  Admin →
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  6. With Safari for MacOS High Sierra and iOS 11, a new option to prevent cross-site tracking created.

    Need to upgrade all WA widgets from iFrame. Right now, with Safari for MacOS High Sierra and iOS 11, a new option to "prevent cross-site tracking," was created. This prevents the user from using any of the WA widgets embedded in a website.

    16 votes

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    18 comments  ·  Widgets  ·  Admin →
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