Fraud Alert or Holds on a Credit Card Need to be Removed by AffiniPay
Wild Apricot needs to put pressure on AffiniPay to have them remove a hold after the credit card issuer does so. I was told by AffiniPay Support that once they receive a Fraud code (Code 59) in their system, that particular credit card will never be accepted by their system, even after the issuer of the card lifts the hold. That is too stringent and needs to be removed. It forces members to use a different credit card which may not be available to them for use for business expenses. They then have to use a personal card and have to arrange for reimbursement from their employer.