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  1. Reward members

    it will be good it we can check who attends the event and get some reward at the end of the year to send who is the one who participates most event. also the one who create most post on the forum, the one who reply the most this year etc...

    2 votes

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  2. Please fix Membership expiration failures and templates

    Membership renewal is kind of a mess...

    I updated our organization to extend all memberships by two weeks. I did this by modifying the membership levels at all levels, to give them an additional two weeks of membership time.
    This has caused an apparent cascade of bugs in Wild Apricot software:

    • When I updated the templates to reflect new dates and prices, and chose to apply the template to all levels (and typed 'UPDATE'), it did not do what it was supposed to do. Subsequent emails fired with the old dates and old prices.

    • Most importantly, when members chose to…

    1 vote

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  3. Several admins in a single bundle

    I would like to see the ability to have more than 1 bundle administrator. For example, with company memberships, sometimes there is a need for a Finance Bundle Admin, as well as a general Bundle Admin. Finance Bundle admin would receive invoices and membership renewals, general Bundle admin would be able to add and remove members.

    1 vote

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  4. Change to Bundles: Allow the use of Extra Cost fields in the profiles of Bundle Members

    Today the system has a limitation: For bundle memberships, extra cost fields will only appear to the bundle administrator, not to individual bundle members.
    So if you add the extra cost field, only the bundle admin will be able to interact with it, the other members in the bundle won't be able to.
    I would like to add Extra Cost fields to Bundle Members profiles.

    2 votes

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  5. Add "is not" criteria for user id

    Use 'user id' as a field that can be excluded in Advance Searches

    Currently if I want to run an advanced search to create a mailing segment for a particular membership level I have to use the field 'name' to create a criteria of 'is not' when building the search. This removes the members with the name(s) specified as you can insert and define the criteria multiple times.

    However, less prone to manual error would be the ability to insert the 'User ID' as a criteria and then have the option to specify 'is not' in the advanced search and…

    2 votes

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  6. Always display members' auto-renewal status on account

    We need something prominent displaying on member accounts whether or not they are enrolled in auto-renew. We get hundreds of queries a year from members who can't tell if they're enrolled in auto-renewal or not after they've removed their payment info. There's nothing then displaying "You are no longer enrolled in auto-renewal" or confirming that they need to manually renew--and what's worse, there's still a line on their accounts that displays the membership level as having auto-renew enabled.

    Members do not need to know that their membership level has auto-renewal enabled! They only need to know if they are individually…

    6 votes

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  7. lapsed members and events

    The situation is as follows.. A member registers for a members only event when she is a member. Before the event occurs, that person's membership lapses.

    It would very helpful if there was some way to automatically 'unregister' that person for all members only events, as she is no longer eligible. At the very least, there ought to be an easy way to run a report to find out the events for which recently lapsed members are registered.

    8 votes

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  8. macro for total amount due on renewal (membership fee plus extra charges)

    A macro for the total amount due on renewal for members with auto renewal. (The Contact_balance macro only shows if a member does not have auto renewals enabled / the renewal has failed) It is not possible currently to include a total amount in the renewal reminder email.

    3 votes

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  9. Allow membership renewals from social media and chat

    When you think about maintaining good membership numbers, renewals are the most important thing, more important even that new membership. Therefore, renewals have to be REALLY easy! In today's world, people are spending more time in social media and chat than they are in email. Therefore, simple renewals via those platforms would be a logical improvement to the process.

    1 vote

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  10. Add additional member workflow emails

    Provide option to add additional emails to the member onboarding (application) and renewal workflows. In our case, we need an email to be sent approximately 1 week after the member activation email.

    3 votes

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  11. Option to include lapsed members in renewal emails

    WA does a great job of sending automatic renewal notices. But they only get sent to active members. I'd like an option to include all lapsed members as well.

    Use case: as a ski club, sometimes members decide not to ski one year, so they don't renew their membership for that season, but probably will become members the following season - if I remind them. Currently I have to search for lapsed members and send a manual email. Would be much simpler if I could just include lapsed members in the automatic renewal emails.

    18 votes

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  12. Feature to Switch Membership Level Automatically Upon Renewal

    setting to automatically change a membership level from one level to a different level when a contact renews their membership

    9 votes

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  13. Flexibility with Member Payments (Fortnightly)

    More flexibility in setting up membership payment options has been asked for many times.
    The recurrence of payments should be no harder to set than a repeated event in Outlook / Calendar.

    For my extra $10/month in increased fees, I'd simply like to be able to set up a fortnightly membership payment schedule to coincide with my members Payroll dates...

    1 vote

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  14. Add a public form for members to attend the member group

    I would like to see a form which members could use to be added to a 'group' with no fees.

    2 votes

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  15. Long renewal periods

    We wanted to have a 10 or 15 year renewal period because we have members who do not have credit cards and it is a process for them to get a check and send in an application renewal form so to make their life easier we thought of the idea of having a longer renewal period option. Not a lifetime membership but close for some people.

    Coming from a background in S/W development I am curious why this option has to be a dropdown and not a simple variable you can use to enter your own number of years?

    2 votes

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  16. Pop-up alert reminder to update the profile

    Issue: Members do not update their profile

    Possible Solution:
    A pop-up alert prompting members to update their profile ... this might appear upon logging in for the first time in a calendar year.

    This will direct them to their profile and towards the end of the page, they would be requried to confirm their details. If they do not edit/confirm their details, they will be unable to proceed with booking of events and payment of the subscription fee.

    4 votes

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  17. Group selection restricted for a specific group

    Groups are a wonderful way to organize members by interest. We let members to chose their sport groups when joining and update on their profiles. It is a great time saver for event communications, ie. sending Ski emails only to the skiers group.
    We would like to have at least one group that is NOT selectable by the members and to be used by an administrator. The purpose is to be able to have board-only site pages for elected officials.
    Today, because we let members chose their own groups we can't use group for this purpose as anyone would be…

    8 votes

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  18. More flexibility in renewal messaging

    We need more flexibility in the configuration of automatic messages around renewal:
    1. We would like to send out the first reminder as an advance announcement before sending the invoice.
    2. The current post renewal date messaging allows only two phases. We would like to have three:
    Phase 1. 1st overdue warning (grace period notice)
    Phase 2. 2nd overdue notice, membership changed to „lapsed“
    Phase 3: 3rd overdue notice, membership suspended and renewal invoice voided
    As it stands now, we must perform phase 3 manually. This requires individually voiding and editing each renewal invoice and individually suspending each unpaid membership,…

    2 votes

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  19. add "member since" to Member public profile page

    I would like to see the Member since data displayed on the Member public profile page. Is there a way to edit this system page to add a field?

    41 votes

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  20. Same address for all bundle members

    I would like an option to tie all bundle members to the address of the bundle administrator. If the bundle administrator changes their address, it automatically updates all members in the bundle. This option should be optional. Some bundles will have members with different address, but some will not want to make the same address change for all members of their bundle

    6 votes

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