Discount coupons for event registrations
I tried implementing the arrangement for coupon codes for events this week.
I'm sorry, but I really don't like the way it currently works.
To explain, I wanted to setup a coupon code in WA for 25% off a registration for any event. To start with, I needed to edit every single event one at a time to do so. Then, when I logged in and practiced going through the process of registering, it showed the 25% off rate as an option. Anyone could see the amount of the coupon, even if they did not know the code and therefore could not complete the registration.
For me, this defeats the whole purpose of it being a "code". If I have 25% off and 50% off showing as an option, everyone is going to ask for the code. I don't want everyone to know there even is a code.
I would greatly prefer that coupon codes be an option sitewide for registrations.
It should also not be an option for registering, but rather a code that you enter when completing the registration. It should not be obvious codes even exist except that there is an optional box when completing the registration.
This seems to be more in line with what most e-commerce websites do, right? For example, isn't this basically how gift cards work at Target, Staples, etc?
Tammi L commented
I agree! There should be a better way to offer discounts. Either a code , on in lieu of a code, offer a discount option on the registration form. Why would you have an "Extra charge" option in your registration form without the ability to offer a Discount? Our club offers bus transportation for our ski trips but sometimes people like to drive up a day early, etc. In that case, we give a discount for not being on the bus. Currently, there is no way to offer a discount for that. I would have to create a separate registration type at the discounted price, for each of the different levels (early, reg and late registrations) for the trips. I seems if you have the ability to upcharge, you should have the ability to discount in the registration form. Perhaps this would be as simple as allowing a negative number in the "Extra Charge" fields? PLEASE ALLOW US A MORE GRANULAR WAY TO OFFER DISCOUNTS!!!!!
Kenneth Lam commented
Entering discount code before check-out is a basic feature for any similar systems. We have to do enormous manual adjustment before check-out for those eligible for discounts, which looks un-professional to our members. I can't imagine that the idea was first proposed 14 years ago, but nothing was done.
Tara Morrison commented
I don't want to have to create an additional registration category to use the code. I would like to have the regular reg category and be able to set up codes and send emails to potential attendees such as "Use code EARLY15 for 15% off your registration from now until XXX date"
Graham I commented
I can apply a % discount for New members but not for events. Can we have this please, I have global events and there is a huge gap between what delegates from developed countries can afford to pay vs developing and burgeoning country delegates can afford to pay. Or is there another way without having numerous registration types? country of origin for registrants?
Martin Wilkes commented
I wholeheartedly agree with this suggestion. It is becoming an issue for us not being able to offer discount coupons and one that is so key for us that we are actively looking at alternatives. We already use the membership groups to offer alternative prices to reward our existing clients but we still need to be able to segment so we can offer coupons to small groups of potential new clients.
Our members can earn discount dollars for participation, and it would be great if they could receive a code to apply those "discount dollars" towards events. I would prefer they were used for events rather than Membership.
It would be helpful to be able to give individuals unique registration codes for events. We had to postpone several classes and workshops during COVID, but now that we are ready to reschedule them we want to give patient individuals a unique code to re-register in the same class, one time, with an expiration date.
This would be a great feature, please consider including it in the next update.
Suzanne Gorman commented
AGREED - ridiculous that a simple step of being able to being able to set a discount on an event price with a pre-set code/amount is not available. VERY common and needed!
I'm shocked this has been requested hundred of times over the years and is still not implemented as an update, especially since the feature already exists for members. This places Wild Apricot well behind it's competitors.
We offer discounts and comps to sponsors and partners by giving them a code they can use at checkout and I was disappointed to learn Wild Apricot does not offer this basic feature. We use it for promotions too. For example, we might send an email to past attendees giving them a code for 10% off the appropriate rate (member or non-member). The only way to do it in Wild Apricot would be to create a registration type for each promo (showcasing it to everyone) or adjust each invoice manually which would be hundreds. Similar platforms such as Eventbrite and Cvent offer this feature as it is critical to event promotion and management. It is simple to set up in the back end and I'm concerned such a basic, necessary feature is available for the price we pay.
AGREED this is what we need so badly!!!
Stephen Brown commented
What has been implemented for Membership Discounts appears to be what's needed for Event Discounts.
one of those things that I can't believe doesn't happen already.
Yes, we want presenters to enter a discount code (which varies based on how many sessions they present). We don't want to create a bunch of registration types and don't want anyone else who doesn't know the code to see it....
One more for unique discount codes/coupons. I have 10 sponsors that get an included ticket to an event, but adding 10 different ticket types based on their participation just adds to the confusion. And, inevitably, a vendor will register two of their attendees, even though they only qualify for one.
Alejandra Juarez commented
It would be nice to be able to use a Discount code for an event without having to create additional registration types. for example an early bird discount code to apply to a regular registration. Plain and simple.
Sara Bowden commented
How many people need to vote for this feature before it's considered? This is a glaring oversight and a gaping hole in Wild Apricot's features. Event promo codes are a pretty basic need that I think most users expect to be provided. For this request to be around for over ten years without consideration - I just don't understand how this can be ignored for so long.
Vicki Reich commented
This idea has been around since 2008. Why? It seems like lots of people want this feature. I am once again setting up an event where having a discount code would make the process so much easier and straightforward for registrants. Please move this up on your list of priorities. Thanks.
Nollind van Bryce commented
Please, common event discount codes across all events and discount codes that can be applied in the event registration process vs choosing a ticket (similar to memberships)