Michael
My feedback
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4 votesMichael
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22 votesMichael
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330 votes
Evgeny Zaritovskiy
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I merged another very similar thread into this one, they should be solved together – the registration to multiple events should be simple and fast if possible. There are a number of suggestions in comments on how to achieve this.
An error occurred while saving the comment An error occurred while saving the comment Michael
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Alex, thank you. I came to WA after looking at a lot of others and shared your view that it was one of the best out there. One of the things I liked was the way they seemed to respond to clients requests via this board.
I will always prefer a single solution to a business need, accepting that there may be a price for that privilege. Using third party add ons to support a product leaves me with 3 main problems.
1. Development - What if one supplier stops supporting the others or changes theirs so it works better standalone or with new platforms but now conflicts with the co-existence of the ones I now rely on. Will WA, Wordpress and NewPath always play nicely together? Consider if you designed a great LMS solution that integrated with WA. But their recent purchase of MemberClicks means they'd prefer WA clients used that, as opposed to other solutions like yours it's not hard to imagine they could start making that option difficult. Their apparent preference for acquiring solutions in-full rather than build integration leads me to consider these factors
2. Price - now I have to worry about the pricing structure of two or possibly more even companies. I accepted WA's recent increase as it is the only price I pay for the product. You may be offering some Beta Access levels of yours free for now but will that be the case for ever? There is already an annual cost for your Reporting and QuickBooks integration. Don't get me wrong, they look good, you deserve to charge for them and the current rates appear very reasonable. I wish you well with the product line you've developed. But for me, having to include other company's pricing levels into my evaluation of a product rates badly.
3. Product Future - If a company brings a product to market, agreed by us both to be one of the best out there, and then doesn't have the will or skills to innovate and develop that product, the future is not a bright one for any of it's clients. This specific request, with significant support has been here since 2015. If in 6 years the best WA is happy to accept for it's customers by way of solution is - go to NewPath then the writing is on the wall for me.. I sincerely wish you well with your solutions, it looks like you listen to the market and develop accordingly. Do you have any plans for a full AMS solution :-)
If anyone else here has reached the end of this post, I apologise for the length of it, I wonder if the sudden flurry of activity here will stir any response from WA?
An error occurred while saving the comment Michael
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Hi Alex, thank you for coming back to me, I'm sure your solution works. The worry for me using these 'linked' solutions is I now need to worry about either side changing. What if WA alter their system and it's no longer compatible with Wordpress integration. Or WordPress alters. Neither side is going to consider the needs of the other other (or me) in their own platform development. I'm sure you have an elegant solution which may well work for many, but it let's WA off the hook a bit when I think they should be responding to the level of demand from users to add this functionality to the platform they offer. It's a worrying trend from WA, if you look at their roadmap, they seem to be focussing on integration with 3rd party apps rather than developing their own platform.
An error occurred while saving the comment Michael
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Thanks Alex, whilst that may work it shouldn't be up to us to design workarounds for something that ought to be part of the platform. Even before the new pricing structure this should be a basic function available. Evgeny said in 2015 '[this] they should be solved together. At over 329 votes it's a popular request and should be getting attention. Suggesting a workaround with WordPress makes me consider entirely new platform options that include this facility out of the box as a better solution.
An error occurred while saving the comment Michael
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Being able to register for a number of events and then pay once would be huge benefit for us. We hold a number of grouped events, usually 6 and people often don't want all 6 but a mixture of individual ones relevant to them. The current system of book one then go to the next and book that etc etc is time consuming and fairly archaic. It does seem like a popular idea and yet it appears this thread was first posted in 2009 - is that right?
Michael
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8 votesMichael
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17 votesMichael
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158 votes
An error occurred while saving the comment Michael
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Hi, this request is still outstanding despite over 150 votes -
Evgeny Zaritovskiy commented July 12, 2015 1:31 PM
"I was pretty sure this request was in our queue but I did not manage to find this. Now I added it there but I can say that this is not something that we are going to start working on soon. Probably, not earlier than in a year."That comment was made in 2015 and the issue added to the 'to do' list, can we please have an update on when it will actually be released?
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227 votesMichael
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8 votesMichael
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15 votesMichael
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25 votesMichael
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An error occurred while saving the comment Michael
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Please add this function, for our needs it only requires and simple text field. Being able to add notes for other admins involved in monitoring the event would be great.
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109 votes
An error occurred while saving the comment Michael
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Hi, Knowing that you complete a full backup every day is reassuring however reading through this post it seems that if for whatever reason there was a catastrophic loss you would only be able to restore the website from your previous days back up. Looking at this post: https://forums.wildapricot.com/forums/308932-wishlist/suggestions/16759168-backup-restore-events it seems that we would lose all our event data including forthcoming events. The website is one thing, but for us to lose all the events data would be disastrous. Not having the ability to restore data ourselves isn't a great problem to me, so far your support team have proved to be very responsive and if entire site's have been lost I'm sure you would looking at restoring them as a priority. But can you offer some assurance that all the event data could be recovered if necessary? Thanks
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24 votesMichael
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3 votes
An error occurred while saving the comment Michael
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Hi Scott, have you found a way round this?
I contacted support and received the following response: "I'm afraid there is a known issue that is indeed causing the preheaders to show incorrectly, especially on Outlook. Our development team will resolve this issue in the future, be there is no ETA when this fix will be pushed out, sorry about that."
I have to say I'm not impressed by this. I'm also puzzled by the lack of additional comments on this. Are others just accepting it?An error occurred while saving the comment Michael
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Hi, you mean there is a pre header setting!! I just assumed this was an issue with WA's system and had decided to put up with the dreadful looking tracker heading. How do you set up pre headers?
An error occurred while saving the comment Michael
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Yes please, we have members deleting or ignoring our emails due to this. Some understand how these things work but for others when they see the top line as ...com/email tracker/emailtracker.ashx?emailCode=QymVG etc etc they just hit delete.
Michael
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3 votesMichael
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213 votesMichael
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295 votesEvgeny Zaritovskiy
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Collecting comments now.
Michael
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4 votesMichael
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97 votes
We just launched integration with Integromat platform, which helps to build automated workflows. We also provide several templates for quick start, and one of them demonstrates how to send event attendance certificates as professionally looking PDF files.
You can try the integration by this link https://www.integromat.com/en/integration/2303-send-pdf-certificate-to-event-attendees
An error occurred while saving the comment Michael
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It seems like the integration with Integromat is no longer available. The page from your link states Module not Found. Is there any chance of this being set up from within WA? It does appear to have a lot of support from users.
Michael
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132 votesMichael
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135 votesMichael
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Alex, thank you, I really appreciate the clarity you have brought to this discussion. I can see now the stronger links you have in place with Personify and WA. NewPath's model is a very successful one across online platforms and I'm sure it will work very well for you and for the many WA clients out there. I may well take another look in time.
I agree, it is becoming more obvious that Wild Apricot is seen by the team as a mature product and the will to invest in anything more than the rough edges is diminishing. Even very simple requests for an extra field here or there, which are popular and would not be technically challenging go without response. If that leads to positive opportunities for you to offer better modules and greater integration then I wish you well.
I can't help but feel if the 'heart' of Personify's allegiance to WA has gone and any real will for them to invest in it's development is lost we will have to review again where our solution lies. Who knows maybe a NewPath/WA solution is the answer, it's on the list as a possible option.