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Late Fees on Renewals

Currently:
Memberships that renew have a renewal date associated with them. If the member has not initiated the renewal after the date, automatic actions can take place, such as changing the membership status, etc. Actions can progress over days: for example at 7 days the membership might change status to Pending Renewal, and at 14 days be archived.

Proprosed:
Along with these changes, a "overdue fee" could be added as an extra cost fee. Depending on how much time has passed since the registration date, the admin could choose to apply this charge as a flat amount. For example, if they renew within 7 days of the renewal date, there might not be a lapsed fee. But, if they renew 14 days or more after the renewal date, they may have to pay $20 late fee. This is to encourage members to renew early.

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    anonymous_206.223.175.10 shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    37 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        PLEASE add this feature! We NEED this for our association. We lose a lot of money because we don't have this feature!

      • Heather commented  ·   ·  Flag as inappropriate

        A late fee option would be very helpful if possible. We have around 2500 members if they are not paid by January 7th a $25 late fee needs added, and if not paid by March 31st, I archive them. As of now I have to go in and automatically add the late fee when they send a check the problem then comes in that members can log on and pay and if it is after the 7th they are not being charged a late fee. Please add a late fee option where we are able to put the amount and the dates the late fee needs to be attached to all pending renewals.

      • Social Chair BBT commented  ·   ·  Flag as inappropriate

        We have an Early payment discount also so it would be great if this functionality was implemented for either side of the renewal date.

        Add $___ after __ days before renewal for ___. <- Freeform text to be included as Invoice line item note.

      • Brian Roy commented  ·   ·  Flag as inappropriate

        When accounts are overdue, it would be great to have the ability to charge interest monthly.

      • MikeT commented  ·   ·  Flag as inappropriate

        This is a critical collection and business process very common in association memberships. What is the status of this important feature?

        Add $___ after __ days from renewal date membership type for unpaid balance. Allow __ days grace period for late fee.

        Bonus:
        Add %___ after __ days from renewal date membership type for unpaid balance. Allow __ days grace period for late fee.

      • Peter commented  ·   ·  Flag as inappropriate

        I agree with the concept, but would much prefer to handle it as follows: If a membership lapses the next renewal date is set to one period from the date the membership lapsed. (not the date that the membership is reactivated)

        In our case what happens at the moment is that some people wait until after their membership lapses and then renew. If this takes a while when they finally go and reactivate their membership, the new renewal date is one year from the date they reactivated not one year from the renewal date. This effectively gives them a holiday and there is an incentive to pay late and renew only when there is some exciting event coming up. We won't want to discourage them by asking for a late fee, after all, many of our members are freelancers and could be having a bad patch. But they they should pay their back dues, and this would be a way of doing that without making a big deal of it.

      • SueLA commented  ·   ·  Flag as inappropriate

        I vote for this too. Our membership chair just asked me if I could set this up and I'll have to tell her no, not at this time.

      • Susan Culligan commented  ·   ·  Flag as inappropriate

        We need this badly! We extend a 30-day grace period for late renewals and this incurs a $25 charge, but on the first day of our grace period I have to go in and change the price of renewals for all our levels, then make sure the notice that goes out states that the late fee will be included in their renewal.

        A simple option to click with a late renewal fee preset for the day after the renewal deadline would be super-fantastic and save this already overburdened Director of Technology from another manual job that seems like it would be so easy to automate.

        Thank you!

      • Liz McDonald commented  ·   ·  Flag as inappropriate

        being able to add a fee to when a membership renewal is late. now we have to actually create a new membership level with the fee added & then change the membership type manually after they pay. It adds a "false" level of membership to our records and there are likely many organization that have a late payment fee.

      • Michael Hall commented  ·   ·  Flag as inappropriate

        Our organization also applies a late fee (of $50) to each membership that does not pay by a certain date. Outside of generating a new invoice with the add'l fee for all those memberships that have not paid on time, I do not know how I'll handle this our first year using W.A. I will probably have to manually delete the outstanding unpaid invoice and create a new one for each person awaiting paying with the late fee. I asked a W.A. tech support about setting an expiation time/date in an invoice so that at midnight of date, the invoice would expire and no longer be useable/accessible to member, but this feature is not available.

      • Kim Skimmons commented  ·   ·  Flag as inappropriate

        I kinda figured that, but wasn't sure if I'd just missed it in the long Roadmap list or something. Since your answer referred me to the list, I thought maybe there was some reference to it there.

      • Kim Skimmons commented  ·   ·  Flag as inappropriate

        Anything on this yet? Been another year and we are entering our renewal period again and are faced with the same problem again. A checkbox with a space to enter the late fee amount on the admin's renewals panel would be terrific:

        "If not renewed in ___ days, add $___ late fee."

        ~ Kim

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