Installments / Payment plans for events and memberships
Could Wild Apricot users offer their members an introductory trial rate for, say 30 or 7 days, followed by, say quarterly or six-monthly payments to spread the cost over the year?
That is very helpful during a recession, when many WA website users will find revenue dropping as their members cut back. To be able to spread payments looks very attractive to new prospective members: four quarterly payments of $10 is much easier on the budget than one payment of $40.
The introductory trial could be free, or at a pro-rata cost for 30 or 7 days. During the trial the member can cancel and either pay nothing (free trial) or pay just the pro-rata cost (low-cost trial). If he doesn't cancel, the next payment kicks in and is renewed automatically for each period chosen.
So a typical membership trial would look like one of these:
Free 7-day trial. Then $10 quarterly until cancelled.
$3.00 low-cost trial for 30 days. Then $20 every six months until cancelled.
No updates here, sorry. We have quite a lot on our plate and we always have to balance between value, number of customers, resources available, etc. Someday we will certainly get here, but no promises now.
Has anyone in the past 2 years gotten an answer from WA with a work around?
Or is this just a place to grumble about something we would like to have.
Dianne Gubin - C-Sweet commented
Hi - I would like to add the feature on installments for ongoing programming, not for membership. For example a monthly peer group invoiced at $X or annual at X. This would be in addition to the membership fee to join our group
Accepting partial payments on one invoice is greatly needed. It would be awesome if an updated invoice be sent to member showing new balance due once payment is made.
Doreen Alexander commented
New a payment plan module for events -- We run a ski club and have members pay in installments for a trip. We need a way for members to register with all the cost selections, but then break it up into 3 or 4 installments. We don't ask members to pay in full in the beginning, and there may be special options like a dinner or meal ticket that differentiates one person's cost from the other's cost.
Pat Cahoon commented
We are a ski club and would l like to allow out members to make partial payments for there trips. There is no good work around
Doreen Alexander commented
We are a ski club, and would like to have installment payments for trips we set up. That does not appear to be a feature.
Beverly Wilburn commented
PLEASE give us the opportunity to have our members make partial payments on an open invoice. This would be a great time saver and WA that much more valuable!
Robin Sapiro commented
So we had our Wild Apricot site integrated with PayPal. We also received membership payments by cheque, cash, Interac (Canadian electronic funds transfer system) and Square (cards swiped or numbers provided by phone). Other than the WA/PayPal integration, all methods allowed for partial payments. They also required our treasurer to manually record such payments.
When Wild Apricot introduced that 20% membership surcharge gouge last year for online payments other than their own system for US and Canadian customers, we looked very closely at our payment method mix over the last few years. We observed that only about 20% of our membership were paying through PayPal as opposed to the other methods. So the decision to just drop the WA/PayPal integration was really a no brainer. We also preferred to stay with PayPal rather than being forced to make the change that WA was pushing.
So in order to allow our members to still pay through PayPal, we simply created a PayPal button and posted the link to that on our invoices and also on a page on the website. Seen as that we were doing that anyway, we also decided to create a few additional PayPal buttons for recurring payments. Example: 2 recurring payments of 50% of the membership fee, 3 recurring payments of 33.3% of the membership fee and so on.
We felt that the added effort for the treasurer to record these PayPal payments manually (as was being done for other payment methods) was worth the saving of the 20% gouge, and at the same time we got partial payments with online payments.
Alex Sirota commented
I would think one workaround until partial payments is available is to use shorter term membership levels. For for a year membership could be instead modeled as x month membership levels. So if you want a 4 payment plan subscribe to the 3 month membership level and you renew every 3 months.
Here's a way to create these "trial" memberships or smaller term memberships that will need to be renewed but make it affordable for people who don't want to commit for a full year.
Rebecca Watts commented
Our members want to be able to make partial payments online too. Currently we allow our members to have a 3 month installment plan if they don't want to pay in full upfront. The deposit needs to be paid upon registration and then the following two installments each month thereafter. We are currently doing this via cheque because WA does not have this function. It's very inconvenient.
My customers would like to pay an invoice by instalments, and be able to decide and enter how much they wish to pay when using the online payment gateway.
The payment gateway automatically takes full payment for an invoice.
Partial Payments is a huge need! We have an event that meets monthly. Members can pay for the whole year or by quarter. I end up having to do all kinds of shenanigans with multiple events to accomplish this. Every time I turn around, I find another problem with the work-around I've had to use. Please do this!!
Stephen P Brown commented
Am VERY interested in this option! Let the customer enter how much to pay off their balance.
Murray Johannsen commented
was wondering who to set up multiple payments as an option for an event so that a large single payment can be made into two, three or four smaller ones. They would choose whether to do single payment at a slightly lower price or multiple payments at a higher total price.
I would like to see more flexibility in customising payment frequencies. My groups do not operate on a monthly, quarterly or annual basis, instead 3 terms a year, with the option of paying half terms, so therefore 3 or 6 payments date customisable payments depending on your membership would be perfect.
Dave Reed commented
Any updates from Wild Apricot? The system allows the admin to "record" a partial payment against an invoice. Why can't the member make a partial payment against the invoice directly?
Jennifer Wilkes commented
A payment option for people wanting to pay in installments would be very helpful tool. For example, a $400 invoice for an event, could be payed in 4 payments of $100. Memberclicks has this option. Food for thought!
Carol Mullikin commented
We would like to have installment payments available for online payments, particularly for our annual conference registrations. We do accept installment payments with checks and our finance director updates the invoice accordingly, but many of our members have asked for online installments due to the cost of the conference. Also, many of our members do not use checks at all, operating solely with debit/credit cards.
Chuck Salisbury commented
My events are ski trips. Our members make installment payments with a check and our treasurer records the check against an invoice. The timing and amount of these payments is at the member's discretion (i.e. not regularly scheduled). I'd like members to be able make installment payments online as they currently do with checks and to be able to mix online and check payments against the same invoice.