CGC
My feedback
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124 votes
Many thanks for your comments and feedback in this thread - it was super helpful for us in analysis and design of the feature.
I'm happy to announce that we're working on adding donations to compensate payment processing fees. This feature will be released later this year.Some design decisions I wanted to speak out explicitly:
1. We decided to proceed with optional donations to compensate credit card processing fees as opposed to surcharges/convenience fee.
Main reasons for this is that there are too many regulations around mandatory charges to compensate fees: it's illegal in some countries/states, there are caps on how much you could charge, etc. To avoid all of this legal complications we decided to suggest members to opt-in to compensate processing fees, as opposed to make them obligatory.
All these transactions will be recorded as donations in WA and can be later used for tax deduction.2. You…
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239 votes
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commented
Our members want to be able to make partial payments online too. Currently we allow our members to have a 3 month installment plan if they don't want to pay in full upfront. The deposit needs to be paid upon registration and then the following two installments each month thereafter. We are currently doing this via cheque because WA does not have this function. It's very inconvenient.
CGC
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85 votesCGC
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208 votes
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commented
Our organization has sibling groups and at present parents have to register one account per child. This is a lot to monitor when we have fundraising campaigns etc so it would be beneficial for us to have family memberships that allows the individual to be registered at different levels. For example we have 3 levels that have different annual fees and one of our sibling groups has 4 children in 2 different levels. WA needs to be able to identify the level per member within the group and charge accordingly.
CGC
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50 votes
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commented
This would make life so much easier for our Members.
Any chance we can have the payment processing fee be charged to the payee at the time of check out and not to our organization? We are a not for profit charity so the funds saved on this alone would be of great benefit to our program.