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3397 results found
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Calendar picker when schedule event emails
When scheduling event emails, we have to provide a number of days before we want the email to go out. It was be more helpful to have a date picker so we don't have to count the number of days when we want to send out the email.
11 votes -
credit card fees to be paid by members
Our members love being able to pay their membership dues by credit card. However, our biggest gripe with the payment systems that apricot supports is that there doesn't appear to be a way to give the credit card processing fee to the member, rather than our company. Since our membership costs are very high ($36,750), these small (~ 3.5%) fees really cost us a lot of money ($1,286.25), and it would be very helpful if we could pass these fees back on to the member.
For example, if there was a way to allow members to manually enter in the amount they want to pay by credit card (including the 3.5% fee), rather than automatically having to pay the full invoice amount (less the 3.5% fee). I know Intuit QuickBooks allows the members to add the fee to their payment, but Apricot doesn't support intuit quickbooks online payments.
Our members love being able to pay their membership dues by credit card. However, our biggest gripe with the payment systems that apricot supports is that there doesn't appear to be a way to give the credit card processing fee to the member, rather than our company. Since our membership costs are very high ($36,750), these small (~ 3.5%) fees really cost us a lot of money ($1,286.25), and it would be very helpful if we could pass these fees back on to the member.
For example, if there was a way to allow members to manually enter in the…
124 votesMany thanks for your comments and feedback in this thread - it was super helpful for us in analysis and design of the feature.
I'm happy to announce that we're working on adding donations to compensate payment processing fees. This feature will be released later this year.Some design decisions I wanted to speak out explicitly:
1. We decided to proceed with optional donations to compensate credit card processing fees as opposed to surcharges/convenience fee.
Main reasons for this is that there are too many regulations around mandatory charges to compensate fees: it's illegal in some countries/states, there are caps on how much you could charge, etc. To avoid all of this legal complications we decided to suggest members to opt-in to compensate processing fees, as opposed to make them obligatory.
All these transactions will be recorded as donations in WA and can be later used for tax deduction.2. You will be able to set the amount of donation based on amount of payment (e.g. 2.9% +$0.3) based on your average transaction fees.
Reason for this is that it's technically almost impossible to calculate amount of fee before transactions is done - there are too many variables in place: currency conversions, cross-border fees, different fees for credit card brands, etc.Thanks again for you support, votes and feedback. We really appreciate it!
Many thanks for your comments and feedback in this thread - it was super helpful for us in analysis and design of the feature.
I'm happy to announce that we're working on adding donations to compensate payment processing fees. This feature will be released later this year.Some design decisions I wanted to speak out explicitly:
1. We decided to proceed with optional donations to compensate credit card processing fees as opposed to surcharges/convenience fee.
Main reasons for this is that there are too many regulations around mandatory charges to compensate fees: it's illegal in some countries/states, there are caps on how much you could charge, etc. To avoid all of this legal complications we decided to suggest members to opt-in to compensate processing fees, as opposed to make them obligatory.
All these transactions will be recorded as donations in WA and can be later used for tax deduction.2. You…
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Event registration require approval
I would like to have a checkbox on each event registration type -- similar to what's available on membership levels for new membership applications -- so that I can choose to require admin approval to register for certain events. Once the admin approves a registration, then the payment is immediately processed, same as with membership approvals.
- Kim
47 votes -
Remove Auto Email when Exporting
I would like an option to turn off the automatic email that comes when you download information (like financial transactions, event lists, etc. We make multiple small downloads a day and there is not a need for notification.
12 votes -
Allow parent-child relationship and ordering for Non-Menu Pages
My Wildapricot Membership Backend is getting MESSY! I am not able to organize "Non-Menu" items to have "children"
Is there something in the works where I can create a page and then create SUBPAGES that are Not Menu Items?
When I click on Reorder my Pages, it only allows this functionality for Menu Items.
Thank You
Angel
29 votes -
Email Forward Option
Within our membership renewal reminder email, we would like to include a link that says "Send to a Colleague" which forwards the email to other non-members. When you click on the link, a new window opens with the ability to enter multiple email addresses and enter a personalized message. The original email and your message is then forwarded to these recipients.
10 votes -
Deactivate Social Platform Login (Facebook, Google)
I did not find any option to "deactivate" social media platform login… (I mean in the "authorization system page login" AND the "personal member profile")
Can someone give me a tip?
I dont want people to be able to login via social platforms because I see this as a security risk. In panic I removed the buttons with CSS-Code… not a very "clean" method.
Please advise!
33 votes
Evgeny Zaritovskiy
responded
Workaround from Beardo:
To restore the old authorization page look:
/* SOCIAL LOGIN BUTTONS HIDE */
.WaGadgetAuthorizationRequired .openAuthFormContainer {
border-right: none;
max-width: 0px;
padding-right: 40px;
display: none;
}/* PADDING TO SOCIAL LOGIN BUTTONS HIDE */
.WaGadgetAuthorizationRequired .authFormContainer {
padding-left: 0;
}To remove the login buttons from the member directory personal profiles (at the bottom):
/* MEMBER SOCIAL LOGIN BUTTONS HIDE */
#socialLoginContainer, #idSocialLoginContainer {
display: none;
}Just copy/paste the above and update your “user.css” file.
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Basic image editing (e.g. crop, rotate, etc)
Right now I don't know what to do as an admin with members' photo albums...
Modern member driven websites have scripts that are able to crop, flip, rotate images. I see a serious need for this at Wild Apricot too.
PROBLEM #1: Members that shall upload "portrait" (ID like) pictures to their profiles do so by taking any picture of any kind and just upload it to the profile. Of course if you take a family pic with five people on it and it is 2500 x 3000 pixels it will look like crap in the final 110x110px format.
With my club I manage we use the application form to be able to decide if they will be approved for the club or rejected. So after about 1500 applicants now I can say it is time consuming and very straining to have a 80% fail quote without any chance to help them to do it themselves and instead of that to have them individually contacted and asked them to "improve" their pictures. (It is possible that they need multiple attempts until I tell them to send me their pictures and let ME do it for them…)
PROBLEM #2: It is now totally common that members access the website via mobile devices like smartphones or pads. These mobile devices have "rotation meta data" for pictures taken with that mobile device. This meta data however is not recognized by the scripts of Wild Apricot which leads to pictures being uploaded without the correct rotation. So members create entire photo albums with pictures that have a totally wrong orientation.
I would love to see the member portrait but also the albums be fully capable of self administration with CROP, FLIP, ROTATE functions. The wheel is already invented and can be added as an extension as you can see here under this link: http://www.jqueryrain.com/demo/jquery-crop-image-plugin
Also, why can't the admin have access to the MEMBERS photo albums via the ADMIN CP and/or the WebDAV Interface?
Right now I don't know what to do as an admin with members' photo albums...
Modern member driven websites have scripts that are able to crop, flip, rotate images. I see a serious need for this at Wild Apricot too.
PROBLEM #1: Members that shall upload "portrait" (ID like) pictures to their profiles do so by taking any picture of any kind and just upload it to the profile. Of course if you take a family pic with five people on it and it is 2500 x 3000 pixels it will look like crap in the final 110x110px format.
With…
51 votes -
Format Payment instructions for this event
Is there a way to format the Payment Instructions for an event? Wouldn't that be a valuable thing to do? I can make my event all fancy-like, but when it comes to the payment page I don't get control over how it looks. I'd really like to be able to bold some things or make some fine print.
3 votes -
Collapse/Expand view for membership level list
PLEASE add a feature to "collapse" and "expand" the membership level admin list so there is a view that only shows the level names. I have so many that scrolling endlessly to make changes is maddening.
3 votes -
Dalpay payment gateway - to support Cameroon
Good morning!
Please I'm coming to you for the issue in subject, to plead.
Our website (eduriche.com) is ready since months but, we cannot use it, just because we are in Africa. I mean the payment gateways currently available on WA global system are all good, but are also all global without Africa and especially without Cameroon, my fantastic country. It is very hard to swallow the reason why thier idea of globalization can exclude a whole continent, with unimaginable potentials and so highly brain gifted like Africa. Why are all these frustration for? They all refuse to deal with us for this following simple and basic reason: Eric, you are in Africa. I have a verified merchant account at Paypal.com with the name of our legaly registered organization but, PayPal says we can use its system only to buy, and not to sell because we are in Africa. Who can keep spending money and get rich without income? Beeing in Africa is not a reason to banished!
So, I’ve been working hard to find a gateway among to listed ones on WA but, in vain. And I then engaged myself in deep researches among tens of millions of websites. And many (almost all) of them are not ready to deal with Africa. I’ve even been asked in advice by many of them to base my Organization in USA, Canada, EU, or to let them rebuild my website, just to get my business accepted for cards processing. But personnaly, I don't see why should I be forced to do so. If WA after doing it's best cannot allow us to accept card on our site by giving us a true global payment gateway, we'll finaly set registration free of charge for all our members. The doors of money may be closed, but the doors of Love is always opened. And that is our site's topic.
But I have something I thing serious for all Africa that I wanted to submit to your appreciation, the way I did to WA's support and tech staff. I think, knowing that I may be wrong, it is a good payment gateway: http://www.dalpay.com .
With fast approval, they accept business from almost every country in the world, including Africa (where they have Ghana and Nigeria blocked for some time) without set up fees, no mothly fees but with comprehensive rates. I humbly think that if WA installs dalpay.com as one of payment gateway our online membership software we all share can be really globally used, because Africa-based and Asia-based Organizations will now have a true opportunity to use it fully to improve and to help. We also have many great and positive things to share with the world! We then need a geteway!
You (WA) once introduce Cameroon in your list of countries just to give to our organization the chance to have a high quality website: this was just after I wrote a short request. I then understood that you were self-committed to help. Please keep helping us as far as you can, until satisfaction, if possible. Please set Dalpay for us, forsaken people.
Best regards
From Yaounde in Cameroon,
Eric Langoul
Good morning!
Please I'm coming to you for the issue in subject, to plead.
Our website (eduriche.com) is ready since months but, we cannot use it, just because we are in Africa. I mean the payment gateways currently available on WA global system are all good, but are also all global without Africa and especially without Cameroon, my fantastic country. It is very hard to swallow the reason why thier idea of globalization can exclude a whole continent, with unimaginable potentials and so highly brain gifted like Africa. Why are all these frustration for? They all refuse to deal with…
2 votes -
Easily resizing a picture by dragging a corner
I'm not finding this to be very intuitive as with a wix.com site. I'd like to just insert the picture and than drag a corner to adjust the size. Am I missing where to access an option like this?
4 votes -
Preview website and forms as they look for visitors or members
I'd love to see is a preview that shows the page without outlines, and other components from the editor so I can see the page as a user would (Think the "Preview page" option in Word Press). Sometimes we notice little things about spacing, positioning, etc. that are easier to see in a full layout and not as much when there are borders and artifacts.
47 votesEvgeny Zaritovskiy
responded
I have merged several similar suggestion together – they all about previewing various site functions from members perspective. For example, wen pages, registration and application forms, etc.
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Event Registration to NOT create invoice
We are not using the financial components of WA and do not want event registration to create an invoice.
11 votes -
Edit content on the site w/o having to click 2-3 times
Would like the ability to edit content on the site w/o having to click 2-3 times.
2 votes -
Control access level for specific gadget on a page - e.g. show some gadgets to specific membership levels only
Improving the process of restricting/allowing access to 1 screen.
Currently it is a complex process that often results in unanticipated results . . . or inability to properly configure that ultimately requires technical support. The process is not intuitive.
It is not easy to manage access to a gadget by membership level and/or group when a gadget is on a page that may or may not be restricted by membership level and/or group.
Allow setting permissions and access by membership levels and/or groups for pages, and for certain gadgets on one page. And make the selections obvious and intuitive so conflicting options can not be selected. Where options and/or conflicts exist the user should be presented with appropriate feedback for making informed selections E.g. Error messages or tips or tutorials or helpful information.
Improving the process of restricting/allowing access to 1 screen.
Currently it is a complex process that often results in unanticipated results . . . or inability to properly configure that ultimately requires technical support. The process is not intuitive.
It is not easy to manage access to a gadget by membership level and/or group when a gadget is on a page that may or may not be restricted by membership level and/or group.
Allow setting permissions and access by membership levels and/or groups for pages, and for certain gadgets on one page. And make the selections obvious and intuitive so…
23 votes -
Track donations of goods by donors
We'd like to be able to manually enter donations of goods by donors, with the ability to have multiple donation records for each donor. In this way we could keep track of donors who give items for our yearly auctions, and keep track of what they donate each year. It would be an 'item' record that is manually entered by admin, just like the monetary donation record that is automatically entered when someone donates online, and would be "owned" by the donor record.
7 votes -
Allow admin to record membership recurring payment starting from next renewal period
This may be specific to auth.net which we use. If one wishes to start recurring payments the apricot/auth.net process requires the initial payment to be made at the time the recurring payments are launched. We have run across multiple instances where we wish to start recurring payments at some point in the future but not credit the member's cards now. For instance we just had a case where someone had recently paid to join via check but for future payments wished to pay by credit card; Our alternatives are for the member or ourselves to remember to set up recurring payments at the renewal date (which means either we or the member need to remember and if we do it then we have to hold onto their credit card info - a potential security breach waiting to happen) or to launch the recurring payment process now and then refund or cancel the now duplicated payment. Neither present option makes much sense.
This may be specific to auth.net which we use. If one wishes to start recurring payments the apricot/auth.net process requires the initial payment to be made at the time the recurring payments are launched. We have run across multiple instances where we wish to start recurring payments at some point in the future but not credit the member's cards now. For instance we just had a case where someone had recently paid to join via check but for future payments wished to pay by credit card; Our alternatives are for the member or ourselves to remember to set up recurring…
8 votes -
Click column headers to re-sort directory
I would really like to be able to allow users to re-sort a member directory simply by clicking a column header. Right now, the sort order of the directory is pre-determined by the admin who sets up the directory page.
If that's too complicated, then maybe provide a dropdown box with all the visible fields on the directory page from which the user can choose.
As an added feature if you ever decide to implement this, being able to indicate the direction of the sort is useful (A to Z vs. Z to A).
Kim
11 votes -
Member Finance Profiles
I am not thrilled with the way invoicing and financial transactions, including multiple payments and refunds, show under a member's record. It can be a little disjointed. It would be better if it was listed more like it would look in an accounting software as a full transaction list. For Example:
10/27/14 - Invoice - Membership Renewal - Silver Level - $200
10/28/14 - Payment - Membership Renewal - Silver Level - $200
10/28/14 - Invoice - Newsletter - Monthly Newsletter - $100
10/29/14 - Refund - Membership Renewal - Silver Level - $50
10/30/14 - Payment - Newsletter - Monthly Newsletter - $100I am not thrilled with the way invoicing and financial transactions, including multiple payments and refunds, show under a member's record. It can be a little disjointed. It would be better if it was listed more like it would look in an accounting software as a full transaction list. For Example:
10/27/14 - Invoice - Membership Renewal - Silver Level - $200
10/28/14 - Payment - Membership Renewal - Silver Level - $200
10/28/14 - Invoice - Newsletter - Monthly Newsletter - $100
10/29/14 - Refund - Membership Renewal - Silver Level - $50
10/30/14 - Payment - Newsletter -…3 votes
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