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Event Registration to NOT create invoice

We are not using the financial components of WA and do not want event registration to create an invoice.

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    Tina IngallsTina Ingalls shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Ann KoeddingAnn Koedding shared a merged idea: Not generate automatic invoices  ·   · 
    Andrea KeiferAndrea Keifer shared a merged idea: Payment Due but NOT Required  ·   · 

    7 comments

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      • Team PaymentsAdminTeam Payments (Payments and Finances features, Wild Apricot) commented  ·   ·  Flag as inappropriate

        Harley, could you please elaborate what's the problem with invoices in your scenario?
        If I got you right, you don't want to keep unpaid invoices for registrations. Do you want to keep registrations then? May be this idea is more relevant: https://forums.wildapricot.com/forums/308932/suggestions/8826850 ?

        Thanks,
        Oleg, Payments Crew

      • harleyharley commented  ·   ·  Flag as inappropriate

        We ARE using the financial component to WA, but we ask our members to pay for their events at the time of registration. It is a huge problem for us to try to chase people down for the money if they ask to be invoiced. We require that events are paid up front. Please consider have a switch to choose invoicing as an option in an event.

      • Team PaymentsAdminTeam Payments (Payments and Finances features, Wild Apricot) commented  ·   ·  Flag as inappropriate

        Not generating invoices means that you won't be able to track payments in Wild Apricot - neither for events, not for anything else - otherwise you will get weird over-payment situations, etc.
        I'd be grateful, if you elaborate why you want to track event payments the way yo want. Is there something missing in WA for this?

        We also have a related thread https://forums.wildapricot.com/forums/308932-wishlist/suggestions/8826691-do-not-mark-as-free-events-which-involve-expense, which suggests some workarounds - may be this will be helpful as well.

        Oleg aka ONe Apricot @ Payments team

      • Ann KoeddingAnn Koedding commented  ·   ·  Flag as inappropriate

        We have monthly meetings that cost $10 to attend. We only collect payment at the event. We DO NOT want to generate invoices for these payments. If we put the cost $10 in the event, it automatically generates invoices which have to be deleted after the event or the member gets notice when they login that they owe $10.
        How do we stop generating invoices for events automatically? We have put in that the event is “FREE” but that is also confusing even though the notes specify a $10 payment. This is driving me crazy. Can you put in an option to not generate automatic invoices?

      • Andrea KeiferAndrea Keifer commented  ·   ·  Flag as inappropriate

        Please add a feature that allows us to determine whether we will activate the invoice part of the program. Often times, we use our finance system to invoice and track payments rather than using an ancillary system to do so. We would like the registration to be confirmed for these participants rather then set to pending.

        Thank you.

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