Event registration require approval
I would like to have a checkbox on each event registration type -- similar to what's available on membership levels for new membership applications -- so that I can choose to require admin approval to register for certain events. Once the admin approves a registration, then the payment is immediately processed, same as with membership approvals.
This functionality is important to us on a number of levels:
1) It enables us to ensure the right people end up in the right session and helps reduce 'Session selection remorse'
2) Sometimes a staff member at one of our member organizations will sign up for an event but does not have their supervisor's permission to do so
3) This functionality also enables us to ensure that those registering for an event cannot take up valuable seats in a session only to pull out later for non-payment. They must first pay and then once payment is approved - then they can gain access to the session selections.
I should also say that I am a trial user - and this functionality is a deal-breaker for us selecting Wild Apricot. eTouches has it and we may have to go for that since I see this request is now several years old here.
Angus, I hear you but most probably we won't have it done in the nearest future - we're currently focusing on top voted suggestion (100+ votes)
This is a required feature for all our events. My predecessor migrated us onto Wild Apricot without checking that this was possible. We will need to switch to a different provider if it doesn't get implemented.
Charles Pena commented
Our main need is to limit all member access until actual payment is received for new members as well as renewals. Making need for approval contingent on payment is critical. We want people to have immediate access to membership information if they pay by PayPal but not if they "say" they are going to send a check.
This ability would be very helpful to us as well in a few different scenarios.
#1. (as mentioned by Katrina) Where we have limited space and want people to complete payment before being registered - Yes! Yes please!
We have a continuing problem that people register for events that fill up fast, and then we have to chase them for payment while others are relegated to the waitlist. Specifying "online only" doesn't help as they can simply not complete payment.
In this case we need:
paid = automatically accepted and registered (no screening necessary)
unpaid = pending / waitlisted until paid, **and not affecting the registration limit**. The already existing 15-minute timer could be used.
If someone else registers and pays in the meantime and the limit is reached, they're just out of luck and remain on the waitlist unless a space opens up (limit is increased or there is a cancellation).
#2. Where people may be willing to pay (or the event is free) but we need to screen attendees - we could use this as well.
For example, we have a program (it's a series of weekly meetings over the course of a few months) which can take a limited number of people, and the program organiser has to speak to the prospective participants first. If they're accepted the course has a charge, but we can't take money until they've been accepted.
In this case we need:
to have all registrations pending
to accept/reject registrants
when accepted, either
- register and send notification (for free events) or
- send notification+invoice (for paid), then confirm registration as soon as they pay.
when rejected, to send appropriate notification.
We probably need some sort of manual override for VIP's and other special snowflakes :)
Thanks and hoping this can be implemented, have always appreciated your listening to us here.
Katrina OQuinn commented
Due to the limited number of spots available for certain events, we'd really like the ability to require payment at the time of sign-up. Meaning, if they leave the page without paying, they will not be registered. Currently, we utilize the on-line payments only feature, but that does not guarantee payment, just sign up.
Charles Pena commented
I like the idea of conditional action. Desperately trying to find a way to have 1 event with two components a Deposit and then a final payment. But might be able to use this idea. If you have 2 sub-events under a major event. The first if approved would trigger approval of the second one. Say the first cost $100 and if it was approved the second one they selected would automatically be invoice for say $2000.
So with the idea here, an application fee first, if approved then the actual registration with its fee would be trigger and invoiced. But would want it to be automatic not an email telling them to go signup for the second item.
Yes. We have some public events that have no entrance fee - the present system automatically accepts their registration without any ability for us to have any oversight. The ability to be able to approve or deny their application would be most welcome.
Erin Mahoney commented
I agree with all the comments to date. This is a necessary feature to be efficient in the planning of career fairs.
Gene Wells commented
This feature is critical to us in managing our events. Thank you Jeremy for making this a priority. I hope Wild Apricot will do the same.
Debbie Burks commented
This is a much needed feature to productively and efficiently manage career fairs.
Gary Beaulieu commented
This is a fantastic idea. I really hope this can be added because without this function, it really doesn't make sense to use this product for our fairs.
Ellen Whitt commented
This is a great suggestion. I hope this feature can be added.
Angie Meyer commented
We definitely need this feature as it seems that more and more employers are wanting to attend these career fairs and we can only take a certain number. Thanks for this suggestion!
Jenny Morris commented
Thanks, Jeremy. This feature is a huge need!
Jeremy Walthall commented
We would like to see the ability for Event Managers to accept, reject, or wait list event registrations rather than being automatically approved. In our case, we host many career fairs and want to be able to screen registrations before approval to ensure a diverse set of employers/organizations attending our events. Ideally, we would like the option to make all event registrations pending, so they can be evaluated and acted upon appropriately. In system terms, these registrants are not members, but are added as contacts, so I don't believe the restricted access functionality will work. I'm happy to provide any additional context for this request if needed. Thanks!
I agree with Jan's thoughts. Even for Free events, we don't necessarily want someone who registers automatically accepted.
Not sure how old this is with the roll-over to the new forums, but I like this idea.
We have an annual event that is Free to attend, but we still want to have control in the registration process.
To work around the issue for now we have reworded the acceptance letter to basically be "Registration Received" letter and then we email an acceptance letter with their registration number once they are approved.
I second this request.
Approval for an event woudl be a huge help for my organization. We have a limited attendance and control who attends to prejudice it to existing members first.