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Event registration require approval

I would like to have a checkbox on each event registration type -- similar to what's available on membership levels for new membership applications -- so that I can choose to require admin approval to register for certain events. Once the admin approves a registration, then the payment is immediately processed, same as with membership approvals.

- Kim

39 votes
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    Kim SkimmonsKim Skimmons shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    21 comments

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      • AngusAngus commented  ·   ·  Flag as inappropriate

        This is a required feature for all our events. My predecessor migrated us onto Wild Apricot without checking that this was possible. We will need to switch to a different provider if it doesn't get implemented.

      • Charles PenaCharles Pena commented  ·   ·  Flag as inappropriate

        Our main need is to limit all member access until actual payment is received for new members as well as renewals. Making need for approval contingent on payment is critical. We want people to have immediate access to membership information if they pay by PayPal but not if they "say" they are going to send a check.

      • RuthiRuthi commented  ·   ·  Flag as inappropriate

        This ability would be very helpful to us as well in a few different scenarios.

        #1. (as mentioned by Katrina) Where we have limited space and want people to complete payment before being registered - Yes! Yes please!

        We have a continuing problem that people register for events that fill up fast, and then we have to chase them for payment while others are relegated to the waitlist. Specifying "online only" doesn't help as they can simply not complete payment.

        In this case we need:

        paid = automatically accepted and registered (no screening necessary)
        unpaid = pending / waitlisted until paid, **and not affecting the registration limit**. The already existing 15-minute timer could be used.

        If someone else registers and pays in the meantime and the limit is reached, they're just out of luck and remain on the waitlist unless a space opens up (limit is increased or there is a cancellation).

        #2. Where people may be willing to pay (or the event is free) but we need to screen attendees - we could use this as well.

        For example, we have a program (it's a series of weekly meetings over the course of a few months) which can take a limited number of people, and the program organiser has to speak to the prospective participants first. If they're accepted the course has a charge, but we can't take money until they've been accepted.

        In this case we need:

        to have all registrations pending
        to accept/reject registrants

        when accepted, either
        - register and send notification (for free events) or
        - send notification+invoice (for paid), then confirm registration as soon as they pay.

        when rejected, to send appropriate notification.

        We probably need some sort of manual override for VIP's and other special snowflakes :)

        Thanks and hoping this can be implemented, have always appreciated your listening to us here.

      • Katrina OQuinnKatrina OQuinn commented  ·   ·  Flag as inappropriate

        Due to the limited number of spots available for certain events, we'd really like the ability to require payment at the time of sign-up. Meaning, if they leave the page without paying, they will not be registered. Currently, we utilize the on-line payments only feature, but that does not guarantee payment, just sign up.

      • Charles PenaCharles Pena commented  ·   ·  Flag as inappropriate

        I like the idea of conditional action. Desperately trying to find a way to have 1 event with two components a Deposit and then a final payment. But might be able to use this idea. If you have 2 sub-events under a major event. The first if approved would trigger approval of the second one. Say the first cost $100 and if it was approved the second one they selected would automatically be invoice for say $2000.
        So with the idea here, an application fee first, if approved then the actual registration with its fee would be trigger and invoiced. But would want it to be automatic not an email telling them to go signup for the second item.

      • RobRob commented  ·   ·  Flag as inappropriate

        Yes. We have some public events that have no entrance fee - the present system automatically accepts their registration without any ability for us to have any oversight. The ability to be able to approve or deny their application would be most welcome.

      • Erin MahoneyErin Mahoney commented  ·   ·  Flag as inappropriate

        I agree with all the comments to date. This is a necessary feature to be efficient in the planning of career fairs.

      • Gene WellsGene Wells commented  ·   ·  Flag as inappropriate

        This feature is critical to us in managing our events. Thank you Jeremy for making this a priority. I hope Wild Apricot will do the same.

      • Gary BeaulieuGary Beaulieu commented  ·   ·  Flag as inappropriate

        This is a fantastic idea. I really hope this can be added because without this function, it really doesn't make sense to use this product for our fairs.

      • Angie MeyerAngie Meyer commented  ·   ·  Flag as inappropriate

        We definitely need this feature as it seems that more and more employers are wanting to attend these career fairs and we can only take a certain number. Thanks for this suggestion!

      • Jeremy WalthallJeremy Walthall commented  ·   ·  Flag as inappropriate

        We would like to see the ability for Event Managers to accept, reject, or wait list event registrations rather than being automatically approved. In our case, we host many career fairs and want to be able to screen registrations before approval to ensure a diverse set of employers/organizations attending our events. Ideally, we would like the option to make all event registrations pending, so they can be evaluated and acted upon appropriately. In system terms, these registrants are not members, but are added as contacts, so I don't believe the restricted access functionality will work. I'm happy to provide any additional context for this request if needed. Thanks!

      • RobRob commented  ·   ·  Flag as inappropriate

        I agree with Jan's thoughts. Even for Free events, we don't necessarily want someone who registers automatically accepted.

      • RobRob commented  ·   ·  Flag as inappropriate

        Not sure how old this is with the roll-over to the new forums, but I like this idea.
        We have an annual event that is Free to attend, but we still want to have control in the registration process.
        To work around the issue for now we have reworded the acceptance letter to basically be "Registration Received" letter and then we email an acceptance letter with their registration number once they are approved.

      • cspringscsprings commented  ·   ·  Flag as inappropriate

        Approval for an event woudl be a huge help for my organization. We have a limited attendance and control who attends to prejudice it to existing members first.

      • Dmitry ButerinDmitry Buterin commented  ·   ·  Flag as inappropriate

        Jan, we will wait to see what other clients say about this but my gut feel is that this is a pretty rare requirement and will not likely be implemented in the next few years so you would have to use manual workarounds.

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