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749 results found

  1. Managing late event cancellation - payment forfeit

    Currently, when you cancel an attendee from an event where they have paid a registration fee, the system credits their account with the amount paid for that event, which is fair enough EXCEPT in some cases, when we have had to pre-purchase tickets and technically cannot refund the amount, but would still like to cancel the registration for recording purposes.

    It would be good if, when cancelling an event registration that is not free, we are given the option to credit the account or not. That way, if you want to make the funds available to use for another event…

    40 votes

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    10 comments  ·  Events  ·  Admin →
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  2. Show Refunds with the Event

    Currently, if you click on Finances, then Payments and Refunds, you can see refunds issued for a cancelled event registration (i.e., through PayPal). But, there is a also Payment and Refunds tab under the Financials of the actual event, which shows nothing (please see attached image). This is very confusing. Shouldn't my Refunds also show under the actual event? (Click Events, select event, click Financials, click Payments and Refunds tab?)

    WA says they don't appear because, once you cancel the Registration, it deletes the invoice, so it has no data to find and show. WELL..... what if you didn't delete…

    8 votes

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    3 comments  ·  Events  ·  Admin →
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  3. Admin preview of event registration settings

    I'm frustrated that there is no preview feature for the admin creating an event. I very much want to view the page/option I'm working on without having to open all registration options, register, delete my registration, and then close all options. It's a very time-consuming workaround.

    Other details on my events wishlist:

    • change registration field type with a click of a button, ex: from dropdown to checklist
    • enable/disable registration types from registration view page (action buttons on a single page)
    • bundle event registration with membership application/renewal. I want registrants to automatically become members by opting in - with or without…
    34 votes

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    8 comments  ·  Events  ·  Admin →
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  4. Private Calendar that Members can link with their icalendars

    Currently this is not possible for a private calendar due to password protection. However I know other software gets around this so only members can subscribe to a calendar. Is it possible this could come to Wild Apricot?

    Thanks!

    Pat

    2 votes

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    3 comments  ·  Events  ·  Admin →
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  5. Simplify adding event into my calendar - e.g. attach calendar invitation into emails or suggest to add on the last screen

    I'd like to be able to attach an ical (Microsoft Outlook Calendar) file to event registration confirmation emails as I do not like to include all of the details of the meeting/webinar/training on our events page since it's open to the public. I've ran into issue in which attendees do not register since they have all of the information needed to attend. This would greatly help in encouraging registration and provide them the ability to add the details to their own calendar. Thanks!

    47 votes

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    24 comments  ·  Events  ·  Admin →
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  6. Guest Registration - Need Variable Pricing Options

    Dear Wild Apricot and Users,

    I represent a small non-profit that uses WA to put on conferences with 80-100 exhibitors, 500 attendees and roughly $50,000 in sponsorship.

    We need a variable pricing system for guest registrations, where say a range of guests for each registration type are one price and another range is another price. Such as: Guests 1-2 are free, but Guests 3+ are a given price.

    This is why we need this service, from our perspective: At our conference, an exhibit booth comes with two registrations, but after that, we want people to pay $150 for additional registrants.…

    10 votes

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    3 comments  ·  Events  ·  Admin →
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  7. Include "no entry" participant detail on Registration Fields report

    Currently this report does not provide participant names for those without data entered in the field(s) requested when you generate the report.

    This would be helpful, since now the event manager has to go back to figure out which registrant is missing the data. We use this field frequently to ask for roommate preferences on trips --- often people don't have one at registration time, so it is left blank.

    I know we can force an entry by making the field mandatory to make them say something there, (or export to Excel) but it would be much simpler if the…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  8. Display tags in event listing

    It would be great to display the tags (labels/categories) assigned to each event in the published event listing and or calendar. I would like to make these tags visible to the public when registering, as they contain information that is potentially useful to the registrant.

    I looked the online guide and forums, but could not find an answer to this question. A simple check box when setting up the event (Display tags for this listing? Check here) would suffice.

    Steve

    5 votes

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    3 comments  ·  Events  ·  Admin →
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  9. Ability to post past events

    It would be really cool if WA could have a gadget that could present the recent past events, much like there is a gadget to present upcoming events. That would help major for what we are doing.

    • jl
    11 votes

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    6 comments  ·  Events  ·  Admin →
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  10. multiple choice with extra cost - needs more mgmt options

    We would find "multiple choice with extra cost" much more useful if it had a few more features. We find we always need capacity and the ability to close a multiple choice option without deleting it. We hold an annual conference with many extra choices for social events and luncheons at extra costs. We run into WA problems for example when In the last days leading up to the event, we have to close some of the multiple choice items(caterer needs last head count), but we can still take general event registrations. Or, we may have an offsite tour and…

    10 votes

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    5 comments  ·  Events  ·  Admin →
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  11. Event receipts invoice - event registrations without the address fields.

    Event receipts

    Receipts can only be set up to include members addresses. Most of our paid registrations are non-members so when they receive a receipt it doesn’t have their address on it.

    I know I can get around this by adding address fields to the common fields in settings but for most of our unpaid events the address is not necessary and only makes the registration process unnecessarily longer. Also when we get our VIPs to register for free at our events it is sometimes inappropriate and certainly unnecessary to ask for an address.

    Is there any way around this?…

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  12. Ability to Search Custom Event Registration Fields

    I would like to request that WA consider in future updates the ability to search and filter contact and event registrants via custom event registration fields. I am using WA to manage a large state conference and have our pre-conference sessions built into the event registration and would like to email just those people, but there is no way to filter those folks out without exporting to excel. This would make managing larger events with more complicated registrations easier.

    20 votes

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    3 comments  ·  Events  ·  Admin →
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  13. inverse availability of event registrations (all members except some levels)

    Is there a way to make registration types available to Everyone EXCEPT members or those other membership levels that have been defined?

    I want to have some choices available to the general public that the Members who log in would not have to view,

    Thanks for your help,

    Walt

    4 votes

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    6 comments  ·  Events  ·  Admin →
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  14. Improving manual event registration to avoid errors

    With the introduction of the the new screen for Administrators to add people to their events, many are adding existing members as new contacts. I have had four of five examples of this. The reason I believe is that they do not notice the 'Select existing contact' button and go straight to the blank attendee registration form. We hardly ever add new contacts, so the set up for us is wrong.

    My suggestion is that the screen be redesigned to make the Select existing contact more prominent. Ideally, in my opinion, there should be two buttons: the first, labelled Select…

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Print Calendars in Landscape Mode

    Would be very helpful to have the ability to print the calendars in landscape mode one month at a time for handouts (currently it seems to do a random number of weeks based on the current date), and control the fonts.

    11 votes

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    13 comments  ·  Events  ·  Admin →
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  16. Internal Notes box on Event Details Form

    Would it be possible to have an internal notes box on the Event Details form? We often want to store information relating to an Event, such as minimum required numbers, target number of participants or internal deadline dates, but we don't want these to appear on the web.

    Would this be useful for anyone else?

    28 votes

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    9 comments  ·  Events  ·  Admin →
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  17. Consolidated event announcements

    We run 3-5 events per week, so using the scheduled event email blasts are not an option as we would be bombarding people with emails all the time.

    What would be great if we could consolidate all of the events in a single email and send that as a newsletter. I imagine it being something like the events list that could be inserted into the email like a widget or gadget.

    Is there a way to do something like this currently?

    Thanks Kerrie-Anne

    22 votes

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    11 comments  ·  Events  ·  Admin →
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  18. Update Event fields via file Import

    Hi

    It would be great to store user feedback linked to the user and event.

    I've created a custom event field called Feedback. Now it would be great if I could import the feedback collected via Wufoo via file import.

    This would mean I could export the data from Wufoo, and import here, instead of having to enter each entry manually.

    Many thanks!

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  19. Different Form Options for Guests

    I am hoping that someone will be able to tell me how to do this, perhaps a workaround I haven't thought of?

    We are trying to use WA for our conference registration and are having issues because we include hotel stays with our conference fees. Basically, we register attendees by group so they are either ALL members or ALL non-members. Great because the primary contact can register all of their board members/staff at one time and the system knows that they are members so their pricing will be correct. For each guest, their fee goes up $250 and for each…

    7 votes

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    5 comments  ·  Events  ·  Admin →
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  20. Adding "Read more" link to event details

    Hello there,

    We sometimes have events that have many speakers for which we give bios of each. This can make the event description quite lengthy. In order to shorten the event description so that it's not so overwhelming for the potential attendee, it would be great to have the ability for a "Read more" link within the event description. That way, if someone wants to read more about Jane Doe's life, then he/she can just click the "Read more" link and be taken to a separate page just for that person. Right now, I could create a content page underneath…

    5 votes

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    2 comments  ·  Events  ·  Admin →
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