763 results found

1. Event attendance comparison report

   Hello All.

   The organization that I set WA up for has multiple events each week, month, year. They are looking for a way to easily capture the number of registrations and compare them over the month/year.

   The feature that I would like to see is an option to select an event name (our events have a relatively standard naming system) and compare the attendance of each event that was held over a definable period of time.

   It would be nice to also be able to see a list of attendees, which could be sortable/searchable by the number of times the individual attended the event in the given time period.

   We would also like to be able to compare the attendance of multiple events as well. What I mean by that is to be able to see attendance from Event 1 and Event 2 over a defined time period on one screen.

   Hope that all

   Cheers.

   Hello All.

   The organization that I set WA up for has multiple events each week, month, year. They are looking for a way to easily capture the number of registrations and compare them over the month/year.

   The feature that I would like to see is an option to select an event name (our events have a relatively standard naming system) and compare the attendance of each event that was held over a definable period of time.

   It would be nice to also be able to see a list of attendees, which could be sortable/searchable by the number of times the… more

   20 votes

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   8 comments  ·  Events  ·  Delete…  ·  Admin →
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2. Complex price calculation

   Calculation fields - big need! We need the simple variety, such as ordering shirts, and more complex ones, like this:

   select arrival day
   select departure day
   select housing upgrade
   final price = # daysrate + # daysupgrade rate

   Right now to collect this data we have two fields, one with 6 options and one with 12 options, and they have to be manually reviewed to make sure they match up. We could put them into one field, but then it turns into about 24 options.

   It would be a relatively simple calculation if the system had that ability.

   18 votes

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   8 comments  ·  Events  ·  Delete…  ·  Admin →
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3. Ability to change event registration to another person from the same company

   I am not sure how many others face this, but we often run into situations where I need to update an event attendee record - i.e., change the name and email address of the attendee if the organization needs to substitute someone for the originally-registered attendee. The invoice does not update with the new individual's information so when we send invoices out, they are inaccurate. It would be very helpful if the invoicing and event registration systems could be integrated to allow us to make updates to the invoice as well. Thank you for your consideration!

   10 votes

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   6 comments  ·  Events  ·  Delete…  ·  Admin →
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4. Event Registration for viewing a video

   We are just starting to produce some webinars for our members and have opened them to the public to attract new members and establish some good PR. The webinar service, GoToWebinar, has its own registration function that forces us to re-enter registration info into our Wild Apricot database manually. While that is a chore, it's not the problem that I want addressed which is this:

   We record the webinars and would like to make each recording available for anyone to view later as long as they register so we can collect contact info. The webinar service offers this function - they archive the recording and register anyone wanting to view it. Unfortunately, that again leaves this registration data on the webinar service database, not in our primary Wild Apricot database.

   It would be desirable if we could ask potential viewers to register on our Wild Apricot website before they get access to the video recording. We don't want to allow them to download the video, nor do we want to give them a link to the video. Either of those options would allow them to re-distribute the video or link and we would lose subsequent contacts.

   In effect, we want to offer registration for a web event (or deliverable).

   While we could offer a free membership level that would allow certain privileges, such as access to one section of our website, there would be no way to determine how many or which video recordings they accessed in that section. The solution is to provide the actual video recording showing upon completion of a registration.

   Google Drive or it's equivalents provide for storage size and shared access to make this work and require a login prior to accessing an individual file, but then we open a second registration system and would have to manually transfer the contact information to the Wild Apricot database. A secondary concern is that we would also be providing Google with contact information of our members who want to view an archived webinar.

   Wild Apricot's feature set is so rich that I keep thinking there must be some way to make this happen, but nothing comes to mind. Any ideas?

   We are just starting to produce some webinars for our members and have opened them to the public to attract new members and establish some good PR. The webinar service, GoToWebinar, has its own registration function that forces us to re-enter registration info into our Wild Apricot database manually. While that is a chore, it's not the problem that I want addressed which is this:

   We record the webinars and would like to make each recording available for anyone to view later as long as they register so we can collect contact info. The webinar service offers this function -… more

   5 votes

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   6 comments  ·  Events  ·  Delete…  ·  Admin →
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5. No Way to Easily Send Emails to Non-Registrants of Events

   There currently appears to be no easy way to send on-the-fly emails to non-registered contacts and members for a specific event.

   If you go to the "Events > View event details" page, there is a button at the top of the page labeled "Email attendees". There should also be a button labeled "Email non-attendees" but there currently is not.

   If you instead, attempt to accomplish this by clicking on the Event details "Emails" link below the buttons at the top of the page, and then click on the Send again button under one of the Announcement preset emails (Announcement 1, Announcement 2, or Announcement 3) you are provided with a box where you can select All contacts and then click on the Send button HOWEVER NO ONE IS LIKELY TO DO THIS BECAUSE THIS BOX DOES NOT TELL YOU IF YOU HAVE AN OPTION TO EDIT THE EMAIL BEFORE SENDING OR IF IT WILL SIMPLY SEND THE SAME EMAIL AGAIN (WHICH IS NOT WHAT ONE WANTS TO DO).

   If you instead try and click on one of the previously sent emails near the bottom of the page under "Log of announcements and reminders" in an attempt to send a custom on-the-fly email to just non-registrants, there is no way to edit this preset email without permenently changing the preset email Announcement before clicking on the "Send again" button.

   If lastly, you attempt to seach the contacts database and send an email from there by searching for "Registered for specific event(s) - "None of selected", you do get the list of non-registered contacts, however after getting the results, if you click on the "Email contacts" button at the top of the page, you are thwarted once again because while you can select a previously sent email and edit it, you CANNOT USE THE MACRO TO EMBED THE CURRENT EVENT INFORMATION IF IT HAS CHANGED SINCE THIS EMAIL WENT OUT BECAUE THE MACRO BUTTON DOES NOT CONTAIN EVENT ITEMS TO USE.

   Simply cutting and pasting the updated event information from another page on the site does NOT work because this always causes formatting errors which are tedious to fix.

   There currently appears to be no easy way to send on-the-fly emails to non-registered contacts and members for a specific event.

   If you go to the "Events > View event details" page, there is a button at the top of the page labeled "Email attendees". There should also be a button labeled "Email non-attendees" but there currently is not.

   If you instead, attempt to accomplish this by clicking on the Event details "Emails" link below the buttons at the top of the page, and then click on the Send again button under one of the Announcement preset emails (Announcement 1,… more

   12 votes

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   6 comments  ·  Events  ·  Delete…  ·  Admin →
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6. Routing of Emails for Events to different email address per event

   I need to have event registration notifications go to unique email addresses for a given event.

   Eg.

   Event1=nofication sent to a1@mysite.com

   Event2=notification sent to a2@mysite.com and a3@mysite.com

   11 votes

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   15 comments  ·  Events  ·  Delete…  ·  Admin →
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7. Adding guests later or changing existing ones

   Hello,

   We frequently have members who register themselves and then at a later date, decide to add a guest. However, there is no easy way for them to do this that I'm aware of. I would love for our members to be able to sign in, view their registration, and then be able to "Add Guest" from there.

   Thanks!

   UPDATE FROM PRODUCT MANAGER: I decided to expand this suggestion to also changing existing guest list as well, like removing some of existing guests or changing their names.

   90 votes

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   36 comments  ·  Events  ·  Delete…  ·  Admin →
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8. Keep event registration invoices when actual event is deleted

   I deleted an event from past. Now I have hundreds of "overpayment". What is the best way to address these overpayments? In the future, can the event details and the financials somehow run independent of each other so we dont have to keep an bunch of past events?

   7 votes

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   2 comments  ·  Events  ·  Delete…  ·  Admin →
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9. Ability to invoice at group level rather than individual

   Many of our events have a cost associated with them, however the cost is invoiced to their organisation (rather than the individual paying). It would be great if, using the group functionality, we could invoice for the event at the group level and the invoice would include the event cost for individuals that attended the event from that particular group.

   This would be set in the Registration Type screen where a particular registration type is set to 'group invoicing'.

   Thanks

   7 votes

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   1 comment  ·  Events  ·  Delete…  ·  Admin →
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10. Add Location information to Event Settings screen

    Our events tend to be held at the same set of locations (once we find a good venue we stick to it :) ). We would like the ability to set these locations up in a settings screen (including a link to a functional page about the location) and then be able to select one of these locations from a drop down menu on the event details screen (rather than the open text field used currently).

    Thanks

    6 votes

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    3 comments  ·  Events  ·  Delete…  ·  Admin →
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11. Member registering on behalf of another contact but not being an attendee themselves

    We use Wild Apricot for the registration of training sessions, seminars and the like. There are many occasions that we have a person's assistant or secretary that will register their manager / team leader for a event on their behalf. The issue is that then the assistant/secretary is also registered for the event and this is not accurate and throws out our attendee numbers (for registration limits and catering, etc).

    We are open to alternatives in achieving this - ie if a member could remove themselves from an event or (preferred) to be able to register a guest/contact/member without registering themselves.

    Thanks

    We use Wild Apricot for the registration of training sessions, seminars and the like. There are many occasions that we have a person's assistant or secretary that will register their manager / team leader for a event on their behalf. The issue is that then the assistant/secretary is also registered for the event and this is not accurate and throws out our attendee numbers (for registration limits and catering, etc).

    We are open to alternatives in achieving this - ie if a member could remove themselves from an event or (preferred) to be able to register a guest/contact/member without registering… more

    6 votes

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12. Collect only registration form for guest registrations

    Currently the three options for Guests of a registration are: For guest registrations Only collect total number of guests Collect contact information for each guest Collect full registration form for each guest All of our events allow for guests from the same Company. The guests can choose a variety of options that do not have to be the same as the registrant. We don't need the full contact information again, and having to enter it is somewhat bothersome. However we do need more that just the guest count. The only work around found is to include "Participant #1", "Participant #2" etc. in the form, but this means we must go into each attendee data to get a true count of registrants. It would be most helpful (and more user friendly for our members) if one additional option can be added: Collect registration form without Common Fields Thanks for your good work. I'm looking forward to 4.4!

    Currently the three options for Guests of a registration are: For guest registrations Only collect total number of guests Collect contact information for each guest Collect full registration form for each guest All of our events allow for guests from the same Company. The guests can choose a variety of options that do not have to be the same as the registrant. We don't need the full contact information again, and having to enter it is somewhat bothersome. However we do need more that just the guest count. The only work around found is to include "Participant #1", "Participant #2"… more

    12 votes

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13. Separate billing contact for event registration

    I suggest adding another email field in the contact profile for the Accounts Payable. Often the contact who is registering is not in billing and if the registrant does not pay by credit card then then the A/P staff does not know they owe money b/c the contact does not forward the confirmation invoice via email. This is especially cumbersome with multiple employees in one company.

    7 votes

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14. Custom metadata for events pages

    I run 3-4 events a week and autopost these to FaceBook using the events page RSS and Twitterfeed. It works a treat except that the posts contain the same blurb and a title which I'm not too happy about (you can see what I mean here: https://www.facebook.com/MySocialCircle )

    Is it possible, to customise the title for the event details pages? It seems to read as "organisation name - event title" as the page title, and the blurb appears to come from the events calendar page description meta tag.

    Is it possible to change the description metadata dynamically (to take details from the event description) and perhaps customise the title (even if only to reverse the order)?

    I realise that the way its displayed does have something to do with FB and the way it presents links now, but it would be so great if every time I shared a link via RSS feed that it didn't have the same old blurb.......

    Anyone got any brilliant ideas?

    I run 3-4 events a week and autopost these to FaceBook using the events page RSS and Twitterfeed. It works a treat except that the posts contain the same blurb and a title which I'm not too happy about (you can see what I mean here: https://www.facebook.com/MySocialCircle )

    Is it possible, to customise the title for the event details pages? It seems to read as "organisation name - event title" as the page title, and the blurb appears to come from the events calendar page description meta tag.

    Is it possible to change the description metadata dynamically (to take details… more

    4 votes

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    4 comments  ·  Events  ·  Delete…  ·  Admin →
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15. Managing late event cancellation - payment forfeit

    Currently, when you cancel an attendee from an event where they have paid a registration fee, the system credits their account with the amount paid for that event, which is fair enough EXCEPT in some cases, when we have had to pre-purchase tickets and technically cannot refund the amount, but would still like to cancel the registration for recording purposes.

    It would be good if, when cancelling an event registration that is not free, we are given the option to credit the account or not. That way, if you want to make the funds available to use for another event you can (as is the default), but if you need to hang onto the funds for whatever reason, you also have that option.

    This could be part of the popup you get where you can add optional comments when cancelling an event registration.

    Hopefully that explains it enough - let me know if you need more!

    Thanks

    Currently, when you cancel an attendee from an event where they have paid a registration fee, the system credits their account with the amount paid for that event, which is fair enough EXCEPT in some cases, when we have had to pre-purchase tickets and technically cannot refund the amount, but would still like to cancel the registration for recording purposes.

    It would be good if, when cancelling an event registration that is not free, we are given the option to credit the account or not. That way, if you want to make the funds available to use for another event… more

    40 votes

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    10 comments  ·  Events  ·  Delete…  ·  Admin →
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16. Show Refunds with the Event

    Currently, if you click on Finances, then Payments and Refunds, you can see refunds issued for a cancelled event registration (i.e., through PayPal). But, there is a also Payment and Refunds tab under the Financials of the actual event, which shows nothing (please see attached image). This is very confusing. Shouldn't my Refunds also show under the actual event? (Click Events, select event, click Financials, click Payments and Refunds tab?)

    WA says they don't appear because, once you cancel the Registration, it deletes the invoice, so it has no data to find and show. WELL..... what if you didn't delete the invoice? What if you just HIDE it? That way the data would be available to use.

    Screen image:

    http://www.screencast.com/t/wTEsfjX1O4T

    Thanks,

    Rick

    Currently, if you click on Finances, then Payments and Refunds, you can see refunds issued for a cancelled event registration (i.e., through PayPal). But, there is a also Payment and Refunds tab under the Financials of the actual event, which shows nothing (please see attached image). This is very confusing. Shouldn't my Refunds also show under the actual event? (Click Events, select event, click Financials, click Payments and Refunds tab?)

    WA says they don't appear because, once you cancel the Registration, it deletes the invoice, so it has no data to find and show. WELL..... what if you didn't delete… more

    8 votes

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17. Admin preview of event registration settings

    I'm frustrated that there is no preview feature for the admin creating an event. I very much want to view the page/option I'm working on without having to open all registration options, register, delete my registration, and then close all options. It's a very time-consuming workaround.

    Other details on my events wishlist:

    • change registration field type with a click of a button, ex: from dropdown to checklist
    • enable/disable registration types from registration view page (action buttons on a single page)
    • bundle event registration with membership application/renewal. I want registrants to automatically become members by opting in - with or without additional charge at my discretion. Currently I'll have to manually edit membership as registrations occur.

    I'm frustrated that there is no preview feature for the admin creating an event. I very much want to view the page/option I'm working on without having to open all registration options, register, delete my registration, and then close all options. It's a very time-consuming workaround.

    Other details on my events wishlist:

    • change registration field type with a click of a button, ex: from dropdown to checklist
    • enable/disable registration types from registration view page (action buttons on a single page)
    • bundle event registration with membership application/renewal. I want registrants to automatically become members by opting in - with or without… more
    34 votes

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    8 comments  ·  Events  ·  Delete…  ·  Admin →
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18. Private Calendar that Members can link with their icalendars

    Currently this is not possible for a private calendar due to password protection. However I know other software gets around this so only members can subscribe to a calendar. Is it possible this could come to Wild Apricot?

    Thanks!

    Pat

    2 votes

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19. Simplify adding event into my calendar - e.g. attach calendar invitation into emails or suggest to add on the last screen

    I'd like to be able to attach an ical (Microsoft Outlook Calendar) file to event registration confirmation emails as I do not like to include all of the details of the meeting/webinar/training on our events page since it's open to the public. I've ran into issue in which attendees do not register since they have all of the information needed to attend. This would greatly help in encouraging registration and provide them the ability to add the details to their own calendar. Thanks!

    •  

    47 votes

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20. Guest Registration - Need Variable Pricing Options

    Dear Wild Apricot and Users,

    I represent a small non-profit that uses WA to put on conferences with 80-100 exhibitors, 500 attendees and roughly $50,000 in sponsorship.

    We need a variable pricing system for guest registrations, where say a range of guests for each registration type are one price and another range is another price. Such as: Guests 1-2 are free, but Guests 3+ are a given price.

    This is why we need this service, from our perspective: At our conference, an exhibit booth comes with two registrations, but after that, we want people to pay $150 for additional registrants. Similarly, each sponsorship comes with 1-4 registrations, but after they get their allotment, they have to pay a fee for additional registrants.

    The Event Management system here allows for only one price - either they are ALL free or they are ALL the price of an additional registration. We could ask for additional registrants in the registration form, but that would mean they wouldn't be included on the attendee list.

    This creates a problem for us because these are our only options:
    * Set up sponsor/exhibitor guest registration as free, but then invoice them separately for their guests - as you can see, this is not only an inconvenience, but puts us in a bad situation with prime supporters
    * Set up additional registrations as the given price, allow for guest registrants to enter information into registration form. But then manually copy data from their additional registrations back into the attendee list. We must do this multiple times during a conference as all prospective conference-goers ask for an attendee list on a daily basis.

    It seems like a very simple coding update to include ranges for guest pricing. This would prevent a major source of headache for us.

    Thank you for the consideration!

    Holly Bullman
    Program Manager, Carolina Recycling Association

    Dear Wild Apricot and Users,

    I represent a small non-profit that uses WA to put on conferences with 80-100 exhibitors, 500 attendees and roughly $50,000 in sponsorship.

    We need a variable pricing system for guest registrations, where say a range of guests for each registration type are one price and another range is another price. Such as: Guests 1-2 are free, but Guests 3+ are a given price.

    This is why we need this service, from our perspective: At our conference, an exhibit booth comes with two registrations, but after that, we want people to pay $150 for additional registrants.… more

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