For many of our members, an administrator is often required to perform tasks for members. This includes buying items from the Online Store, or signing them up for events, or renewing their memberships.

The simplest solution would be to allow administrators to become a proxy for a member, and login as the member to perform these tasks. For those members who never log in (it happens because our members are retired folks with less computer savvy, and sometimes without computers), we can give these members a password that only the administrators know, but we're loath to do that.

For other members who do have logins and passwords, this is not an option.

Thus, to keep things clean from the security standpoint, we administrators need to be able to login as the member (and also to have such activities placed in a log for security purposes).

It would be very helpful if the reminder for the event could be scheduled in smaller increments than in days (for example an hour before the meeting).

Discussion:
1. The dialogue for scheduling actually allows this if one enters the decimal number. Unfortunately, the dialogue window then does not accept the data and refuses to "save".
2. This feature (i.e. scheduling prior to the event in increments smaller than entire days) is of a particular value now, when the meetings are often virtual. This way, the latest update with the link would add comfort to participants as they would receive the information "just in time."
3. The current automated alternative is to "change the timing of the event" some minutes ahead of the actual start, but this would potentially create confusion among the participants.

Payment instructions (https://gethelp.wildapricot.com/en/articles/524-payment-settings#instructions) currently support only text, but they are commonly embedded in places (such as invoices or e-mails) that support HTML. Our members find the limitation to text extremely inconvenient, as they would like to see the QR code (a PNG graphic) used for e-banking in Switzerland (and elsewhere) instead of having to enter our account details in their e-banking applications.
We would also like to provide a link to a downloadable payment slip (also used to expedite e-banking) and, in the case of events, to our no-show policy, which explains their financial obligations in case of late cancellation or failure to attend.

Now that Affinipay has a bluetooth reader/swiper, is WildApricot going to be able to integrate that as a payment option?
This is the text from an Affinipay email:
Introducing the all-new AffiniPay for Associations mobile app and Bluetooth reader/swiper
We are thrilled to announce the launch of our brand new AffiniPay for Associations app and Bluetooth reader/swiper!
Available for both iOS and Android devices, our mobile app allows you to accept contactless payments and the latest chip card technology, making your payment processing more flexible and convenient for your members. Enter a member’s payment details manually or use our new Bluetooth reader/swiper to make it even easier to get paid on-the-go. If you’re already using one of our readers/swipers, we strongly recommend you upgrade to our latest model.

I live in a state where I have to charge different tax rates for different types of items. In the online store, I am able to add tax (great!) but it applies the same tax to ALL products purchased. I have to work around this by adjusting prices in the store, and then adjusting prices/tax on the invoice post-sale.

For example, I need to charge 4% food tax, and 8% general merchandise tax. Since the majority of my items for sale are food, I have the store set up to add the 4% tax. For items that are not food, I have to adjust the price so the price with tax is correct. Say I want to sell a shirt for $35.00. I need to list it in the store for $36.35 so when 4% tax is added the total is $37.80, which is what the price would be if the $35.00 was charged 8% tax. When the shirt is purchased, I have to go into the invoice and adjust the price and the tax rate. The total ends up the same, but it makes my bookkeeping extra complicated with plenty of room for error.

I would like to be able to specify the tax to charge for each individual product (the same way you can do it manually in an invoice).

We need something prominent displaying on member accounts whether or not they are enrolled in auto-renew. We get hundreds of queries a year from members who can't tell if they're enrolled in auto-renewal or not after they've removed their payment info. There's nothing then displaying "You are no longer enrolled in auto-renewal" or confirming that they need to manually renew--and what's worse, there's still a line on their accounts that displays the membership level as having auto-renew enabled.

Members do not need to know that their membership level has auto-renewal enabled! They only need to know if they are individually enrolled in auto-renew. This was a request I made to WA before Personify acquired it, and I hope you can fix this situation.

We have just started using Wild Apricot for our organisation's website, CRM database, and email newsletters. We don't currently have any 'member exclusive' content for members to see when they log in to the system, so we don't want them to be able to log in as we think this would be pointless and confusing until we've properly set that side of things up. One problem we've come across is email unsubscribes - when members unsubscribe from emails they're taken to a system page that lets them login/change password etc. Is there a way to get rid of the login option on this page or have members unsubscribe from emails without being asked to login to update preferences?