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  1. Member registration incomplete email

    working on migrating client site to wa, and while testing their current site - I started an application but did not complete it. nice little feature to add or consider for wa. incomplete application gets an email notification when idle for over "x" time or when session expires?

    Dear member,

    We noticed that you started but did not complete your sign-up for the "XXX XXXXX" membership. If this was unintentional, please click below to try again.

    Click here to try again

    If you have additional questions before completing your membership feel free to reply to this email with your questions.

    6 votes

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    4 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Bundle membership pricing

    Current behavior:

    Bundle membership pricing policy is is not flexible - administrator can only setup memberhsip fee and bundle limit. No way to setup pricing based on number of people in bundle.

    Desired behavior:

    Add ability to admin to set pricing policy for bundle memberships.For example, we receive feedback from our customers:
    - "...It would be much easier to have a quantity field to compute the number of members for billing... People select the number of members to include in the bundle. The system calculates the invoice amount."
    - "...Group memberships - would like a system that allows multiple registrations,…

    60 votes

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    16 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Member database field with picture

    We would like a multiple choice field where we can associate a different picture (credential logo) from our file to each item. When members attain the associated credential, the picture (logo) would come up on their profile. Currently, our workaround takes up extra memory as we add a new picture for every credential for each member.

    Current Example:

    Member #1 CRS Credential (upload CRS picture to member profile)

    Member #2 CRS Credential (upload new CRS picture to member profile)

    Member #3 CRS Credential (upload new CRS picture to member profile)

    New example:

    Multiple choice field with picture associated (from WA…

    7 votes

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  4. Provide a way to change membership level during renewal

    Current Behaviour

    During membership renewal a member may have more than one membership level available. Choosing among them is cumbersome. The member clicks one button to renew at his current level or clicks another button to choose a different level.

    Also, changing the membership level doesn’t act like a renewal as regards calculation of the Renewal Due date. Desired Behaviour

    Use one button for both functions. If multiple membership levels are available, show “Renew and choose membership level” on the “Renew until …” button. This would give the member a choice that looks like that on the membership application form.

    135 votes

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    72 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

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    We have started analysis for this issue, and it seems that key problem is how Wild Apricot handles level changes close to renewal date. The system is currently designed to collect the full new level amount and set renewal date according to new level renewal policy. All prepaid amounts for old levels are disposed. Moreover, since no prorating occurs, the new level might be effective only for a few days.

    As a first step, we suggest to redesign how level change is working and add prorating there:

    - Level would be changed immediately, as now - Remaining portion of old membership level payment will be applied to new level - For new levels with specific renewal date (e.g. annual levels with renewals Jan 1st) apply the pro-rating settings for new applications: - Allow member to pay only a pro-rated amount of the new level fee (e.g. six months before renewal…
  5. Percentage of members renewing

    Hi,

    I need to know the percentage of members renewing. Member list tells me how many accounts have Renewal Overdue, but I need some context for that number. A raw number doesn't really tell me much, since I don't know if it 100 percent of existing members, or 5 percent.

    Is there any easy way to obtain this number? I tried advanced search, but I couldn't figure out parameters that would show me active versus renewed versus overdue.

    If there's not a way today, could this be added in to a future version of this? It's a valuable statistic to…

    6 votes

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  6. Customization of Email sent during Membership Level Change workflow

    When a member changes there level, the system automatically sends them an email. Since there is an option to choose "manual payment", we need to be able to add our physical address to the email.

    36 votes

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    31 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Admin to approve membership renewals

    I realize this is a stretch, but our organization wants to require administrator approval not just for new applications, but for renewals.

    For example, we have a discounted rate for full time students. We require that people show evidence they are full time students before we activate their membership. We can control this on the Member Level > New Applications tab with a checkbox under "Membership application review"

    But once they are approved, a year later, they can renew at the same level even if they are no longer eligible for the discount.

    Anyone has a solution for this?

    Thanks/

    45 votes

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    28 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Membership Categorgy restictions by age

    It would be great if WA allowed the restriction of certain membership categories to be restricted by age. We have a number of membership categories which include Cadets (Under 16), Juniors (Under 22) and Seniors (Over 60).

    It would make membership management simpler to either flag or prevent reapplication within the wrong category. Obviously a date of birth field would need to utilised to be able to allow this to happen.

    12 votes

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    8 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Customization of Member profile page

    What do you think of moving the placeholder (or give us the option to do this) for the personal photo and/or company logo fields to the upper right hand corner of the member profile display page. Look like the page has a nice blank space there (see attached) that would be perfect home for these images. That way, you have the name and photo at the top of the member profile.

    While on that subject, do we have the ability to modify the font size for the member display list?

    Overall. you program is outstanding. I am very impressed with…

    64 votes

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    37 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Different durations for the same membership level

    Now that WA can accommodate memberships of different lengths (in years), we want to offer a menu of options such as 1 year, 2 year and 5 year membership lengths.

    Right now, everyone who is a member has a 1 year membership.

    It looks like I could add 2 and 5 year memberships which NEW members could sign up for, but I don't see how to offer my current members the option to renew for longer at their next renewal date. When they renew, it's automatically going to be for 1 year.

    Is there a way that each time a…

    22 votes

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  11. Tracking and automating member benefits

    I would be interested to know if a process to track and manage unique member benefits has been discussed or proposed. We are considering using WA for a small museum, and our members receive benefits including free admissions (vouchers) that they can give away. I would like to populate the system with a certain number of benefits per level and then give the member the ability to use/print these unique pages any time they wished.

    For example - a member at level 1 may receive a 5 free guest admissions, whereas a member at level 2 may receive 10 etc.

    5 votes

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  12. Defer payment until application is approval

    I think it would be helpful to have an online application with an option of deferring the membership fee until the applicant has been approved for membership.

    This would allow them to complete an application, which would enter the system as a Pending status. Once they have been approved, and the record is marked as Approved, then they would receive an email requesting that they then pay for the membership.

    Our group has certain guidelines that must be met for membership. There are also other documents (proof of insurance, etc) that must be sent in for review. Once these items…

    31 votes

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    For now, this is not something we’re going to change – not sure if ever.
    Workaround to use: create a special “entry” free level to apply to, and close “normal” ones for application. For the entry level, create also a dropdown field where a potential member can choose a level they want to apply to. Add other fields you need to assess the application. When application is successful, your admin is to change membership level to required one and generate membership invoice (membership upgrade invoice). The member will be emailed with the invoice and can pay.

  13. Member Billing Contact

    Many member accounts need a seperate billing email to get the renewal notices and event invoices. Is there someway to add a seperate field for billing contact name and email? Or a second person who gets notified of invoices and financial notices?

    29 votes

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  14. Family/child memberships

    We are providing a web site for our cub parents and scouts and scout parents and we find we have say 2 parents and their 2 children as 4 members, but the parents and children share a family address, the younger children do not have their own address nor do mothers or fathers want the children to have gmail addresses or things like that, so allowing multiple members with one email address would be an improvement for us. A username and password of their choosing preferable to one WA generate.

    The situation also arrises where parents would like email to…

    197 votes

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    67 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Late Fees on Renewals

    Currently:
    Memberships that renew have a renewal date associated with them. If the member has not initiated the renewal after the date, automatic actions can take place, such as changing the membership status, etc. Actions can progress over days: for example at 7 days the membership might change status to Pending Renewal, and at 14 days be archived.

    Proprosed:
    Along with these changes, a "overdue fee" could be added as an extra cost fee. Depending on how much time has passed since the registration date, the admin could choose to apply this charge as a flat amount. For example, if…

    101 votes

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    42 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

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  16. 24 votes

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  17. Renewal discount when renewing for several years

    My club, The Carp Anglers Group, offers one year membership for $25. Before we used WA, we managed our membership with checks in the mail and an excel spreadsheet. We accepted $25 for one year, but offered a discount if a member joined for 3 years- $65 instead of 75.

    The only way to replicate this currently in WA is with more levels. That won't work for us. We have levels of membership already set up for USA, Mexico, Canada, and an E-membership. Adding 2 more levels to each of these would be very difficult, plus then I could not…

    7 votes

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  18. Make all images in Member Directory same width and height.

    Hello, is there code that can resize all images in the Member Directory? My images all seem to be of different width and height. I would like to have them all the same size. It would look a lot cleaner. Thank you.

    2 votes

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  19. Zip code or address radius search for member directory

    I am currently evaluating Wild Apricot for use with a specific database and I would like to be able for public visitors to use the Advanced search to look for:

    Members "within" "x" miles of "zip code" or "address"

    This feature would allow visitors to find people near their location and not just in a specific zip code. It's better to put in the address and find closest locations because it's more specific than the zip code. I think this feature would greatly enhance the ability for people to use this software for other databases. Like for me, I do…

    81 votes

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  20. Ability to lock key fields to admin changes only

    I'd like to request that the following fields have the ability to be locked and cannot be changed, except by an administrator:

    First & Last Name
    Email Address
    Company Name

    We are having a problem with people leaving their firms and either A) changing the company name and email to the new information (although the company is not in our industry and does not qualify for membership), B) changing the company name and email to the new information (although it was a firm membership and was "owned" by thier old company), C) the person who replaced them at their old…

    15 votes

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