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3319 results found

  1. Always display members' auto-renewal status on account

    We need something prominent displaying on member accounts whether or not they are enrolled in auto-renew. We get hundreds of queries a year from members who can't tell if they're enrolled in auto-renewal or not after they've removed their payment info. There's nothing then displaying "You are no longer enrolled in auto-renewal" or confirming that they need to manually renew--and what's worse, there's still a line on their accounts that displays the membership level as having auto-renew enabled.

    Members do not need to know that their membership level has auto-renewal enabled! They only need to know if they are individually…

    6 votes

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    1 comment  ·  Members  ·  Admin →
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  2. Several admins in a single bundle

    I would like to see the ability to have more than 1 bundle administrator. For example, with company memberships, sometimes there is a need for a Finance Bundle Admin, as well as a general Bundle Admin. Finance Bundle admin would receive invoices and membership renewals, general Bundle admin would be able to add and remove members.

    2 votes

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    1 comment  ·  Members  ·  Admin →
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  3. Change fee to donation when event is cancelled and member doesn't request a refund.

    We had to re-schedule an event and so some registrants could not attend. Several wanted to donate their fee rather than get a refund. There should be a way to do this. Cancelling a registration results in automatic voiding of the invoice and leaves a balance in the member's account with no way to re-direct the payment.

    10 votes

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    0 comments  ·  Events  ·  Admin →
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  4. Had date to QR code for event check ins

    Can you add to the QR check in, a date when members actually check in?

    right now if members check in on day one, we can not tell who checked in on day two, three, etc

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  5. 2 votes

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  6. Unsubscribe from emails without being prompted to login

    We have just started using Wild Apricot for our organisation's website, CRM database, and email newsletters. We don't currently have any 'member exclusive' content for members to see when they log in to the system, so we don't want them to be able to log in as we think this would be pointless and confusing until we've properly set that side of things up. One problem we've come across is email unsubscribes - when members unsubscribe from emails they're taken to a system page that lets them login/change password etc. Is there a way to get rid of the login…

    4 votes

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    0 comments  ·  Emails  ·  Admin →
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  7. Ability to edit event visibility from main admin page

    It would be amazing to be able to edit event visibility from the main page, instead of needing to open each event individually. This would make it easier to open registration for events that were built in admin-only view, as well as archive previous events.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  8. A Red Flag near the Edit Button hen there is another administrator on the website editing.

    A Red Flag near the Edit Button hen there is another administrator on the website editing.

    3 votes

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  9. DMARC support in Wild Apricot emails

    SPF alignment requires the Return-Path: to match our custom domain. Alas, WA forces it to account@wildapricot.org, causing 100% SPF failure. Amazon SES solves this with "Mail From Domain" settings, which require us setting the proper DNS records to have a subdomain MX to SES and they get their bounces this way and we get SPF management.

    At present we're having a lot of SPAM/silent deletions of our emails due to SPF misalignment (We are 100% DKIM aligned), and this would help that issue.

    6 votes

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    2 comments  ·  Emails  ·  Admin →
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  10. More security protection

    Add functionality to add a security header

    1 vote

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  11. Remove the deleted membership level from the member reports

    Remove the deleted membership level from the member reports

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  12. Use mobile app to access the website

    So now that we can use the mobile app for the directory and events and our profile, it would be nice if we could use the app to access actual pages on the website.

    9 votes

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    0 comments  ·  Mobile  ·  Admin →
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  13. Fix the damn polling mechanism

    The poll feature offered via the email tab cannot be trusted to pick up the "Poll Description" in a newly created poll. Instead, the automatically-generated email for the poll inserts a description from a previous poll.

    This is not something a user should have to figure out. It's something we should be able to count on the system doing correctly.

    Please fix.

    2 votes

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  14. Adding a search option to email recipient choice

    "Saving a search" to email a group is time consuming and unnecessary. Please integrate the search within the email recipient choices to save steps and time.

    1 vote

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    0 comments  ·  Emails  ·  Admin →
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  15. Updating document with same name during upload process

    When uploading new images/documents to wild apricot, if the document of the same name is already in the system, it does not update to the new versions document. It does not give a choice to 'update version', but rather, sticks with the old. This requires the administrator to go back in, change the name of the document needed upload. A big pain! Please provide another option in this process to make this less painful!

    1 vote

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    0 comments  ·  Usability  ·  Admin →
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  16. Please fix Membership expiration failures and templates

    Membership renewal is kind of a mess...

    I updated our organization to extend all memberships by two weeks. I did this by modifying the membership levels at all levels, to give them an additional two weeks of membership time.
    This has caused an apparent cascade of bugs in Wild Apricot software:

    • When I updated the templates to reflect new dates and prices, and chose to apply the template to all levels (and typed 'UPDATE'), it did not do what it was supposed to do. Subsequent emails fired with the old dates and old prices.

    • Most importantly, when members chose to…

    1 vote

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    0 comments  ·  Members  ·  Admin →
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  17. Product variants need different costs

    There are upcharges for XXL and XXXL shirts, but there is no way for me to collect the extra money on the same page. Making separate product entries for each the XXL and XXXL version of the shirt is an absolutely ridiculous workaround.

    11 votes

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  18. Log In Options on Mobile Version of the Website

    Have the log in button appear once on mobile view of the website instead of twice. Right now it appears twice, once in the log in gadget and once in the mobile panel.

    1 vote

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  19. danielle.hiam@vu.edu.au

    It would be great if can allowing ranking in polls i.e first choice, second choice etc... and a way to stop participants voting the same nominee as their first and second chocie

    4 votes

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  20. Member App and Admin App - add and update photos within their contact information

    Upload a picture from their phone to the member app. At renewal my organization required members to upload a picture to their contact information but this was bypassed because members were able to renew through the app but did not have to upload a picture.

    11 votes

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    0 comments  ·  Mobile  ·  Admin →
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