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  1. Email Editor Cancel Button

    Within the Email Editor, there is no Cancel button. If a serious error is made when drafting an email (particularly one that has already been saved), there is no way to escape and discard the changes and start again. Almost every other editing module on the site has a Cancel option.

    42 votes
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    2 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  2. Notification for bounced email

    It would be very helpful to receive a notification when an email sent through the website is undeliverable.

    35 votes
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    2 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  3. Emailing: Improve Adding Recipient Workflow

    We are "Husky" development team at Wild Apricot named, responsible for emailing area of the product.

    We’re putting finishing touches for our next release in Aug-Sep, which will include big improvements to our emailing workflow. These improvements are the first step to centralize emails management into one module and allow email scheduling and many other features in the future​.

    But we need your help to make sure we’re on the right track.

    There is one feature that we didn’t change but we would like to improve: “Adding Recipients”. Before we design improvements, we want to know a few things about…

    35 votes
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    30 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  4. Email workflow: Edit subject line before sending test

    The new email workflow is a bit weird: entering the subject line on the last screen while the test email button is on the third.

    I generally want to see how the whole email looks in an inbox, including subject line.

    I have a draft ready to send today and want to do one last test - I have to go back to the third screen?

    Also, drafts are not saving as the edited subject line. I copied an old email and edited the subject line but it is still saving as the old email subject line.

    32 votes
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    5 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  5. Unsubscribe options and reason

    When a user unsubscribes to an email, there should be additional option instead of unsubscribing them right away (e.g. give a reason, report abuse, change subscription settings,etc).

    32 votes
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    7 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  6. Webmail hosted by wild apricot

    Would like to be able to host my email with my wild apricot paid account, instead of having to pay a separate service for domain and email addresses

    Would like to have a webmail control panel, so that all of our admins can check and send email from the wild apricot user interface

    32 votes
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    8 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add ability to search by last email opened date and number of emails opened

    We need the ability to better manage our email contacts in order to (1) assess the effectiveness of our email blasts, and (2) better manage our software subscription cost. I put in a help ticket and was told there is no way to do this.

    (1) In order to create more active involvement in our organization I want to identify non-members who open most of our email blasts so that we can make effective appeals for becoming members or volunteers.

    (2) In order to better manage our software subscription cost, I am in the process of archiving non-member contacts who…

    32 votes
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    12 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  8. Annual renewal emails for MONTHLY members

    Hi! It would be great to be able to send ANNUAL renewal notifications to monthly members. We have members who signed up to be charged monthly however, the renewal process is still annual. At this point for monthly members, I had to mark the renewal emails to NOT be sent out (so they don't get it every month) and I'll have to manually send out their renewal email every month come next year since members signed up on different months.

    So, love the automatic renewal emails for annual members...just need it for monthly members as well!

    31 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  9. Select sent email in new email wizard

    In the new email wizard when it makes you select a template, I would like to be able to go to my email log and select a sent email as well. (Like I was able to before when composing a message.) This would let me use a sent email as the basis for my new email. I do this for reminders or to re-send an email to a different group of people.

    I know there is a way to go to the log first, then resend an email that way, but it would be helpful if this was an option…

    31 votes
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    6 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  10. Sending test emails to manually defined email addresses

    Currently when working with email drafts it is possible to send a test email to check how it looks, make sure links work correctly etc.
    This email goes to the email address you logged in as, it would be very useful for this to be selectable so I could send it to a few people (manually entered every time, let's not get complicated here). Some like the way the Constant Contact preview facility allows test emails to be sent would be perfect.

    Regards,
    Ian
    worthing and adur chamber of commerce
    http://www.worthingandadurchamber.co.uk

    30 votes
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    15 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  11. Increase the number of scheduled event announcements

    I agree! The per event scheduling is a great feature BUT it would be nice to schedule an email blast for all the events on a schedule.

    We use our website for our training events and members are receiving 6 - 10 notifications a month. Even though they love our training events they do not like receiving individual notifications.

    Any chance that this will be in a future release?

    29 votes
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    12 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  12. Export email failures and delivered information to Excel

    It would be nice to be able to export (email log) results for failures and delivered emails. Then I would be able to provide information on WHO received, opened and clicked on an email. This would help with getting 'failures' fixed too.

    28 votes
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    5 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  13. Email Template thumbnails

    I am really unhappy that you have removed the ability to put thumbnails up for templates. It makes finding the templates so much easier. I don't understand what possible benefit can come from taking away organizational tools.

    27 votes
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    10 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  14. Admin review of newsletters and email blasts

    Allow saved email drafts and newsletters to be viewed by other admins for approval before being sent out. Also, to allow another admin to send out an email created by someone different.
    For example:

    1. Our newsletters need to be reviewed and approved before being sent out.
    2. We should be able to create an email blast and save it so someone else can send it, such as when preparing to go on vacation, or when another person needs to make edits.

    3. There should be special admin permissions set up, so not just any admin can read or send…

    26 votes
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    3 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  15. Let contacts edit subscription sources

    The subscription pages are a good idea, but once contacts sign up, they can't edit which topics/types of e-blasts they subscribe too. They can only unsubscribe from all manual emails.

    In my organization, we have six monthly newsletters on different topics. In the past, we have used Constant Contact lists to manage this - people can always edit which of our lists they subscribe to. If they are tired of the Foreclosure newsletters but still want the Microenterprise newsletters, they can customize that. In WA, if they are tired of Foreclosure emails, it looks like they have to unsubscribe from…

    26 votes
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    8 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  16. sending emails to saved drafts

    In a previous version of WA, we were able to select a membership level or group we wanted to send an email to, and then choose a saved email draft. Now we are directed to use the templates or create a new email, but can't use a draft currently saved. It would be nice if we could get the function back to choose a saved email draft for an eblast.
    Thanks!
    CM

    25 votes
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    3 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  17. When sending email blasts, for certain errors try fix them automatically e.g. by resending emails again later

    Today, I sent out two email blasts to all of our Contacts (338 people). Five emails were rejected all to Earthlink email accounts with the error code "421 Load to high". I view that as a failure on Earthlink and WA. Why can't you capture those error codes and automatically try sending those msgs again. Or, worth with Earthlink to resolve these failures? I don't feel I should have to monitor our email log for these type of error codes.

    24 votes
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    8 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  18. Email editor, Linking to files and images

    The new image gadget is missing the ability to create a new folder. I have to exit the email editor, go to Files, create a Folder, go back to the email. VERY inconvenient.

    23 votes
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    7 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  19. Issue with the term "Email Blast"

    I have noticed that some of our contacts have disabled the receipt of Email Blasts. They are OK with Event Announcements & Workflow Emails but they do not want any "Email Blasts". As a result they have missed important notifications.

    I think the reason that they have disabled them is that the term "Email Blast" is kind of synonymous with "Junk Email". So could less negative name for bulk emails be devised ?

    23 votes
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    6 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  20. Custom macros for email blasts

    Currently
    Some organizations have positions like president, vice president, treasurer etc who are used int he signature lines of emails. The holders of these positions might change frequently (annually). This means that someone might have to be responsible to go through all emails and change them so that the name of the new person is used as the signature.

    Proposal
    Give administrators the ability to create custom macros. These would be then be assigned a value as part of configuring the macro. Admin could then define what types of emails these should be available to (Membership, Events, All etc). When…

    23 votes
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    12 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
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