Type in your suggestion - new feature or improvement idea

Let contacts edit subscription sources

The subscription pages are a good idea, but once contacts sign up, they can't edit which topics/types of e-blasts they subscribe too. They can only unsubscribe from all manual emails.

In my organization, we have six monthly newsletters on different topics. In the past, we have used Constant Contact lists to manage this - people can always edit which of our lists they subscribe to. If they are tired of the Foreclosure newsletters but still want the Microenterprise newsletters, they can customize that. In WA, if they are tired of Foreclosure emails, it looks like they have to unsubscribe from EVERYTHING (and then maybe re-subscribe to the lists they are still interested in?).

We are working around this by avoiding subscription pages altogether and using a common field for "email interests" that contacts can edit in their profiles, but this is not intuitive and easy for them and I worry about disrespecting their contact preferences.

I would like the Email Subscriptions page of a contact's member profile to allow a broken-down list of customized subscriptions, rather than just the "e-Newsletters and email blasts" option. For example, our contacts would be able to toggle Event Notifications, All email blasts, forum posts AND the 6 "email interests" we offer.

More discussion of this problem can be found on this thread: http://forums.wildapricot.com/forums/308929-general-discussion-and-questions/suggestions/8822887-unsubscribe-from-a-newsletter .

Thanks!

15 votes
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    I agree to the terms of service
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Katie FritzKatie Fritz shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    6 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      Submitting...

      Feedback and Knowledge Base

      Wild Apricot Inc. 144 Front Street West Suite 725, Toronto, Ontario, Canada M5J 2L7