Let contacts edit subscription sources
The subscription pages are a good idea, but once contacts sign up, they can't edit which topics/types of e-blasts they subscribe too. They can only unsubscribe from all manual emails.
In my organization, we have six monthly newsletters on different topics. In the past, we have used Constant Contact lists to manage this - people can always edit which of our lists they subscribe to. If they are tired of the Foreclosure newsletters but still want the Microenterprise newsletters, they can customize that. In WA, if they are tired of Foreclosure emails, it looks like they have to unsubscribe from EVERYTHING (and then maybe re-subscribe to the lists they are still interested in?).
We are working around this by avoiding subscription pages altogether and using a common field for "email interests" that contacts can edit in their profiles, but this is not intuitive and easy for them and I worry about disrespecting their contact preferences.
I would like the Email Subscriptions page of a contact's member profile to allow a broken-down list of customized subscriptions, rather than just the "e-Newsletters and email blasts" option. For example, our contacts would be able to toggle Event Notifications, All email blasts, forum posts AND the 6 "email interests" we offer.
More discussion of this problem can be found on this thread: http://forums.wildapricot.com/forums/308929-general-discussion-and-questions/suggestions/8822887-unsubscribe-from-a-newsletter .
Thanks!
Katie Fritz
shared this idea
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Christopher Bell
commented
Apparently I do not have access to the General Discussion forum linked above (not sure why as I'm a paying enterprise customer)
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Christopher Bell
commented
I see this was added to the design queue in 2015, but I'm not seeing the implementation of this feature today (2019)? Is there any update on a timeline?
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Walt Bilofsky
commented
Yes.
Also subscriptions should be included in the (oddly labeled) Add contact list button on the Compose email screen. Currently it only brings up saved searches.
(Also mentioned in http://forums.wildapricot.com/forums/308932-wishlist/suggestions/9792006-wording-clarification-on-email-lists .)
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Armelle Loghmanian
commented
Very interested in having more possibilities too.
Thanks
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Jasper Horrell
commented
Yes, please. A vote from us too.
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Kerrie-Anne commented
A vote from me on this one too......
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Evgeny Zaritovskiy
commented
Thanks for comments, added to the design queue.
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VCOMA
commented
Yes! We have always thought this was needed too. The email opt-in/out choices are too limited and not customizeable which makes them nearly useless. We would also want this available for contacts who aren't members. If someone signs up for an event it would be great to have them opt-in to our newsletter within their info as well.
