I really love how easy Wild Apricot makes it to send out e-blasts to members or contacts, and we use it for club announcements and newsletters. However, I routinely run into a problem with trying to forward e-mails to our distribution lists.

Our organization often gets announcements from other groups advertising trainings and workshops that we would like to let our members know about. The problem is the only way I can figure out to send this information to our membership is to log into our account and set up an e-mail from the system, and this can be a very tedious process when what I really want to do is click "Forward" and get it out of my inbox. There is no way for me to forward an e-mail to the group at large.

I understand a group could very easily run into problems if just anyone could forward information to the group, but what if there were an e-mail inbox that admins or designated users could forward e-mails to (maybe one for all contacts and one for just members), and as long as it's coming from an admin's registered e-mail address, the system would know to forward it to the membership list. I'm not even concerned about how it handles images because our people are used to receiving forwarded e-mails where the image links are broken for a variety of reasons. It would be nice if it could also forward attachments, but the e-mail text and links are the most important items.

E-Way is an EXTREMELY competitive payment gateway that allows multiple currency purchases, NEXT day payment into your account and takes recurring payments (what you need for memberships).

PayPal is our only option at present - it's unreliable and expensive amongst other things.

http://www.eway.com.au

I don't want to use PayPal - and I want to use WA - as a customer, you know what your business needs and being dictated to about suppliers/gateways you can use seems strange and out of step with the rest of the WA system - WA seems to have been designed to work flexibly for so many different types of businesses.

I look forward to having some better southern hemisphere billing choices in the near future.

Hello,

Both of our divisions host a number of events that actually occur over multiple time-space blocks. Much as, say, a college class would be organized, registering for one event actually entails being potentially scheduled into all of the subsequent sessions of the event on that schedule. A subset of these events are tournaments whereby not everyone signed up for the event will continue to the next session; in this case the event's sponsor or coordinator will want to adjust the attendees proceeding into a subsequent session. To complicate matters some multi-session events may have a single registration fee that covers all sessions, while others may have a registration fee associated with each individual session; even though a registrant is expected to attend one or more subsequent sessions we want to give him the option of paying for these sessions separately. On other hand, in the case of our convention, most of the events don't have a separate registration fee; the cost is effectively free as it is subsumed into the convention registration fee. Finally I am hoping that in the long run our members will be able to see their complete schedule when they are participating in our events.

I am hoping that you will be able to put options into events that allow for the above scenarios.

Thank you for your attention,

Scot McConnachie

It would be very helpful to be able to add a common field which can be changed only by the administrator, but still be seen by non-members or members (depending on what options have been selected under common fields). This way a rating could be input by the administrator, without being accessable by the member, but still be viewable by anyone.

For example the admin adds a new common field called 'Ratings' - Options set at 'for administrator access/input only' - Others access set at 'Anybody'- this would allow the administrator to manually add a rating to a member as such:

Rating: 5/5 Star Rating (1 vote)

(Common field name: input by admin)

Is this possible at all???

1) Integration with QuickBooks. Need to be able to download monthly in a way that recognizes existing customers and allows me to code transactions in WA according to my QB Chart of Accounts.

For financial data from Wild Apricot to be useful to Parent Booster USA, I have to be able to download an arbitrary number of transactions, e.g., all transactiuons in a month, for all members, them load those transactions into QuickBooks so that the download adds new transactions to the exisitng customer accounts. Downloads that create new customers each month aren't helpful. Beyond that, I'd like to be able to code financial transactions in Wild Apricot so that they match the accounting codes in QB, e.g., new member, basic level is transaction code 6101.

As it currently operates, the financial subsystem gives PBUSA's members something to complain about and the administrators unneeded manual tasks.

Thanks, John

We need the ability to better manage our email contacts in order to (1) assess the effectiveness of our email blasts, and (2) better manage our software subscription cost. I put in a help ticket and was told there is no way to do this.

(1) In order to create more active involvement in our organization I want to identify non-members who open most of our email blasts so that we can make effective appeals for becoming members or volunteers.

(2) In order to better manage our software subscription cost, I am in the process of archiving non-member contacts who have not opened any of our organization’s emails in the past two years. To do this I created a “search” to identify non-members who have been email contacts for more than 2 years – in our organization there are more than 600 in this list. Then I must look at each one manually to see how long it’s been since an email was opened. This is horribly tedious and time consuming.

My request is for Wild Apricot to add to the search criteria for creating reports:

“last email open date” with selection options of “on or before” and “on or after”, and

“number of emails opened” with selection options of “greater than” and “less than”.

We had an old discussion about adding new type for a custom field - numbers:
http://forums.wildapricot.com/forums/308920-archive/suggestions/8834458-create-numeric-fields-7304

When we started our analysis work on this problem, we realized that we have no clear vision of what is underlying problem that our clients want to resolve with this new field type.

Most comments were about export into Excel, so it can properly recognize numbers. But from our point of view, export itself is a workaround to another problem - something is missing in Wild Apricot functionality and you try to substitute it with export. This means that adding new field type will not truly resolve initial problem, so at some level it's not a real system improvement and we usually try to avoid such system changes.

On the other hand, we might miss something important and Numeric field type can really be useful and fulfill some of an organization necessities (please, do not mix Numeric type with dates and other field types - for dates we can clearly see scenarios). For example, to validate user input when your members apply for membership (but in this case what in particular the field is about?)

So can you please help us:

1) We need your reasons and examples of why your particular organization would benefit from having Numeric field - ideally, not as a workaround of a bigger problem.
2) Do you need to have ability to search on this numbers like "less" or "greater" or "between"?
3) Do you need integer type, decimal or both?
4) Do you need special validation rules for the field like "cannot be less than..." or "not greater than"?