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  1. SMS Event Announcements .. ability to send to Non-Responders just like email announcements

    Integrate SMS notifications into Event Communications using similar categories as Email, including Announcements, Reminders and Confirmation SMS.

    Most importantly, we need ability to send SMS Event Announcement to members that have a status of "No Reply" for an event (filter out those that are Registered or Not Attending). In the current SMS implementation, all members will receive a text message regardless if they have responded or not. This may feel like spam to some as they have already registered with the system that they are "Attending" or "Not Attending"

    3 votes

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  2. Edit macro "Invoice details"

    I wish you could edit the "invoice details" macro to add start date and end date of membership. Also add payment term to 30 or 90 days.

    2 votes

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    0 comments  ·  Finances  ·  Admin →
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  3. Total Registrants Count

    PLEASE change the total registrants count on the event list view to show # Attendees + # Guests - not the total number of a people attending. At a glance, we need to see how many members have registered, but the current count on this page includes guests lumped into that total. To view the breakdown, we have to click each event then go to the registrants tab. Having it separated on the Events List would be much better!

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  4. Allow One Payment for Multiple Contats

    Currently you can apply a single payment to multiple invoices for one contact. We deal with several organizations that have multiple members. It would be great if we could apply a single payment to multiple invoices/contacts. Perhaps search by organization then select which invoices/contacts to apply that payment to???

    3 votes

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  5. Make anti-spam captcha OPTIONAL for log in.

    Our site fortunately doesn't have issues with bots, so why does the captcha have to appear for all users to log in? Why wasn't this made optional, so admins can enable/disable it as it suits their organization's needs? Do you know our members or public visitors better than we do?

    I understand the need for an anti-spam captcha function, but "one size fit all" DOES NOT WORK for everyone. Our members are complaining about this, and frankly for members who regularly log into the site, it insults their intelligence. What kind of user experience is that???

    12 votes

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  6. Change Subscription period to Membership period

    One of our board member brought that up and I kind of agree with her. Most of us using Wild Apricot are Clubs and not Company providing a subscription-based service like Netflix, Microsoft-365, AT&T etc.
    I like to suggest Wild Apricot changes the wording on the Membership Site from "Subscription period: 1 year, on: January 1st" to "Membership period: 1 year, on: January 1st"

    29 votes

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    0 comments  ·  Members  ·  Admin →
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  7. Guest Registration Email Address

    When guests are added to a registration, they are NOT currently required to have an email address. I understand that this is because the person doing the registration may not know the email addresses of their guests. (Well, they SHOULD!) This creates a problem--if you have chosen to add guests to your contacts, then you are stuck with useless contacts that count against your contact limit. SUGGESTION: If I choose to "ADD GUESTS TO CONTACTS" then the system should REQUIRE email addresses for guests. If I don't choose to "ADD GUESTS TO CONTACTS" then the system should NOT REQURE email…

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  8. Track multiple login attempts and failed login

    It would be great if there was a way to find profiles with multiple login attempts and failed login

    8 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. Using passkeys for authentication

    When will passkeys be an option for users to authenticate into the website without the need for a password? See the FIDO Alliance [https://fidoalliance.org/] and/or https://www.passkeys.com/

    Safer than passwords, No 2FA or Captcha needed. Easy to use.

    4 votes

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  10. Agreement before payment to renew membership

    Every year between January 1st and March 31st is the time for membership renewal. This current website doesn't have something to ask members before their payment to make sure members agree to adhere... It must be done once every year. It is really important for my association and communities out there. Is it possible to add something under Members > Levels > Renewal policy? This way we can choose specific groups that are required to click on it with a link to agree BEFORE their payment. The link will bring them to read the agreement on a separate page. When…

    2 votes

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    0 comments  ·  Members  ·  Admin →
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  11. Make the New Dashboard configurable

    The new dashboard does not give me any pertinent information. Some glaring shortcomings of the new dashboard:
    1. You charge us by the number of people on our contact list, but that number is now hidden (not on the new dashboard). This makes administration of the account harder, thanks alot Wild Apricot.
    2. Not all our members levels are considered "members". We have members of our parent organization and our sponsors as member levels. I should be able to specify which members levels are considered "true members" and shown on the members graph.

    3. All the graphs use a large…

    16 votes

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    2 comments  ·  Dashboard  ·  Admin →
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  12. Unsupported File Types Should Produce Error Code in HTML

    When inserting a file type into an email editor, event description, or the website, including unsupported image formats, the software should produce an error code to notify the user before they are able to proceed with their content.

    2 votes

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    1 comment  ·  New features  ·  Admin →
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  13. Auto-Suspend Guests after 3 Events

    Membership is not growing, because people say they can just pay $10 more to attend every event. We would like to control event registration to only allow guests to attend 3 times and then suspend them...taking them to a page that tells them the benefits of being a member and encourages them to apply now. This could easily be managed in the Events section using Contact levels. You would need to require a password registration on all public registrations. Yes, there will be a few people that use a different email address to get around it, but this would greatly…

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Remove AMEX from the pay option box

    Please put up a pay option box without AMEX listed. We don't take AMEX. Even with a not saying we don't take AMEX, this is confusing for our members.

    1 vote

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    1 comment  ·  Admin →
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  15. Email Calendar

    a calendar that is a visual summary of all scheduled emails that are being generated by events automatically. This is so we can time the sending of other emails manually, as well as social media posts, to give our membership space without sending too many emails/messages on the same day.

    1 vote

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    0 comments  ·  Emails  ·  Admin →
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  16. Multifactor authorization

    I do not like the two factor authentication currently required of me on signin. I am an administrator. The double (or you could say triple) is upon signing in - first: name and password, second: click the "I am not a robot" box, third: identify crosswalks or bicycles or whatever. Are all of our members seeing this? It is over and above what is needed!

    13 votes

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  17. Allow the creation of signature blocks for use with all email templates (membership, event and manual)

    Similar to any email interface, allow the creation of signature blocks for use in all email templates (membership, event, and manual). Existing organization macros do not contain all information that may be contained in a signature, i.e. company address, phone number. In our organization, emails mail be signed by the one of the Board members, committee chairs or committees, but come from the same organization email address.

    1 vote

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    0 comments  ·  Emails  ·  Admin →
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  18. Be able to override the default email that Store emails are sent to.

    Emails can only be sent to the member login email. For those trying to order Christmas or birthday presents, it is no longer a surprise. Should be able to enter a different email for confirmations, etc.

    1 vote

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    0 comments  ·  Online store  ·  Admin →
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  19. Event emails should allow announcement/invitation to single member

    Event emails should allow announcement/invitation to single member. We sometimes need to resend to a single member who missed the announcement, or if we want to invite one person, not a save search of contacts.

    20 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Change number of characters required for a password

    I deal with all retirees, and 12 characters is beyond most of them! I really would love to be able to change that requirement!

    1 vote

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    0 comments  ·  Usability  ·  Admin →
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