For many of our members, an administrator is often required to perform tasks for members. This includes buying items from the Online Store, or signing them up for events, or renewing their memberships.

The simplest solution would be to allow administrators to become a proxy for a member, and login as the member to perform these tasks. For those members who never log in (it happens because our members are retired folks with less computer savvy, and sometimes without computers), we can give these members a password that only the administrators know, but we're loath to do that.

For other members who do have logins and passwords, this is not an option.

Thus, to keep things clean from the security standpoint, we administrators need to be able to login as the member (and also to have such activities placed in a log for security purposes).

It would be very helpful if the reminder for the event could be scheduled in smaller increments than in days (for example an hour before the meeting).

Discussion:
1. The dialogue for scheduling actually allows this if one enters the decimal number. Unfortunately, the dialogue window then does not accept the data and refuses to "save".
2. This feature (i.e. scheduling prior to the event in increments smaller than entire days) is of a particular value now, when the meetings are often virtual. This way, the latest update with the link would add comfort to participants as they would receive the information "just in time."
3. The current automated alternative is to "change the timing of the event" some minutes ahead of the actual start, but this would potentially create confusion among the participants.

Now that Affinipay has a bluetooth reader/swiper, is WildApricot going to be able to integrate that as a payment option?
This is the text from an Affinipay email:
Introducing the all-new AffiniPay for Associations mobile app and Bluetooth reader/swiper
We are thrilled to announce the launch of our brand new AffiniPay for Associations app and Bluetooth reader/swiper!
Available for both iOS and Android devices, our mobile app allows you to accept contactless payments and the latest chip card technology, making your payment processing more flexible and convenient for your members. Enter a member’s payment details manually or use our new Bluetooth reader/swiper to make it even easier to get paid on-the-go. If you’re already using one of our readers/swipers, we strongly recommend you upgrade to our latest model.

This is not per se a new feature or improvement idea, but more like a rant.

We have members from all over Canada and some even from across. We are using Wild Apricot for the membership management, and it works great. Once or twice a year we have an event such as a conference. We create the event and sell "tickets" for the event with Wild Apricot as well. To give you an idea, this year the event will be held in Ottawa, ON. It blows my mind that we cannot set the fixed 13% tax rate on the "tickets" we are selling, which by law we must do for the in-person conference. Right now we disabled the tax option in the event settings and manually added 13% tax on top of the registration prices, however this will generate more work for me in a later stage whereas registrants want to reimburse registration fees with their employers. Employers want receipts that include the tax rates etc. as well.

It would be great if Wild Apricot would add that option to the system as well.

To make it a little more difficult, due 2 Covid we offer 2 different types of registration. Just the regular registration where registrants attend the conference, which should be taxed with the tax rate in whatever province the conference is held. The other option is a hybrid ticket where registrants will "join" from their computer at home and for those we have to tax the rate of the province where the registrants are living.

We need something prominent displaying on member accounts whether or not they are enrolled in auto-renew. We get hundreds of queries a year from members who can't tell if they're enrolled in auto-renewal or not after they've removed their payment info. There's nothing then displaying "You are no longer enrolled in auto-renewal" or confirming that they need to manually renew--and what's worse, there's still a line on their accounts that displays the membership level as having auto-renew enabled.

Members do not need to know that their membership level has auto-renewal enabled! They only need to know if they are individually enrolled in auto-renew. This was a request I made to WA before Personify acquired it, and I hope you can fix this situation.

We have just started using Wild Apricot for our organisation's website, CRM database, and email newsletters. We don't currently have any 'member exclusive' content for members to see when they log in to the system, so we don't want them to be able to log in as we think this would be pointless and confusing until we've properly set that side of things up. One problem we've come across is email unsubscribes - when members unsubscribe from emails they're taken to a system page that lets them login/change password etc. Is there a way to get rid of the login option on this page or have members unsubscribe from emails without being asked to login to update preferences?