Archived lapsed member pays their renewal fee and their status remains lapsed instead of becoming active
We routinely archive lapsed members who do not renew their membership because we are near the limit of our plan. Then weeks or months later, the archived and lapsed member logs in and pays the membership fee. It is an administrative nightmare for us because their membership status does not become active after their payment. The member is angry because they paid and are still lapsed.
1
vote
Charles R. Basin
shared this idea
