Charles R. Basin
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Many thanks for your comments and feedback in this thread - it was super helpful for us in analysis and design of the feature.
I'm happy to announce that we're working on adding donations to compensate payment processing fees. This feature will be released later this year.Some design decisions I wanted to speak out explicitly:
1. We decided to proceed with optional donations to compensate credit card processing fees as opposed to surcharges/convenience fee.
Main reasons for this is that there are too many regulations around mandatory charges to compensate fees: it's illegal in some countries/states, there are caps on how much you could charge, etc. To avoid all of this legal complications we decided to suggest members to opt-in to compensate processing fees, as opposed to make them obligatory.
All these transactions will be recorded as donations in WA and can be later used for tax deduction.2. You…
Charles R. Basin
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11 votesCharles R. Basin
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We routinely archive lapsed members who do not renew their membership because we are near the limit of our plan. Then weeks or months later, the archived and lapsed member logs in and pays the membership fee. It is an administrative nightmare for us because their membership status does not become active after their payment. The member is angry because they paid and are still lapsed.