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  1. Option to include lapsed members in renewal emails

    WA does a great job of sending automatic renewal notices. But they only get sent to active members. I'd like an option to include all lapsed members as well.

    Use case: as a ski club, sometimes members decide not to ski one year, so they don't renew their membership for that season, but probably will become members the following season - if I remind them. Currently I have to search for lapsed members and send a manual email. Would be much simpler if I could just include lapsed members in the automatic renewal emails.

    17 votes

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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Change default mail list from All Contacts to Selected contacts to avoid a mistake

    Can you please change the default radio button when sending Emails to "Selected Contacts" rather than "All Contacts"? People make mistakes and send email sprays far too easily. Selected Contacts forces a next decision to be made which will slow people down and think about where they are sending things.

    1 vote

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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Use of Affinipay card reader

    Now that Affinipay has a bluetooth reader/swiper, is WildApricot going to be able to integrate that as a payment option?
    This is the text from an Affinipay email:
    Introducing the all-new AffiniPay for Associations mobile app and Bluetooth reader/swiper
    We are thrilled to announce the launch of our brand new AffiniPay for Associations app and Bluetooth reader/swiper!
    Available for both iOS and Android devices, our mobile app allows you to accept contactless payments and the latest chip card technology, making your payment processing more flexible and convenient for your members. Enter a member’s payment details manually or use our new…

    34 votes

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    6 comments  ·  Finances  ·  Flag idea as inappropriate…  ·  Admin →

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  4. add "member since" to Member public profile page

    I would like to see the Member since data displayed on the Member public profile page. Is there a way to edit this system page to add a field?

    41 votes

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  5. Email Encryption

    Emails need to be encrypted with Transport Layer Security. When we send emails to Gmail recipients, there is a warning icon indicating memberlodge.org did not encrypt this message.

    This causes concern among our members that their information is being handled improperly.

    12 votes

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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Had date to QR code for event check ins

    Can you add to the QR check in, a date when members actually check in?

    right now if members check in on day one, we can not tell who checked in on day two, three, etc

    2 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Fixed tax rates

    This is not per se a new feature or improvement idea, but more like a rant.

    We have members from all over Canada and some even from across. We are using Wild Apricot for the membership management, and it works great. Once or twice a year we have an event such as a conference. We create the event and sell "tickets" for the event with Wild Apricot as well. To give you an idea, this year the event will be held in Ottawa, ON. It blows my mind that we cannot set the fixed 13% tax rate on the "tickets"…

    1 vote

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    0 comments  ·  Finances  ·  Flag idea as inappropriate…  ·  Admin →

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  8. 2 votes

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    0 comments  ·  Website / Content  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Always display members' auto-renewal status on account

    We need something prominent displaying on member accounts whether or not they are enrolled in auto-renew. We get hundreds of queries a year from members who can't tell if they're enrolled in auto-renewal or not after they've removed their payment info. There's nothing then displaying "You are no longer enrolled in auto-renewal" or confirming that they need to manually renew--and what's worse, there's still a line on their accounts that displays the membership level as having auto-renew enabled.

    Members do not need to know that their membership level has auto-renewal enabled! They only need to know if they are individually…

    5 votes

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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Unsubscribe from emails without being prompted to login

    We have just started using Wild Apricot for our organisation's website, CRM database, and email newsletters. We don't currently have any 'member exclusive' content for members to see when they log in to the system, so we don't want them to be able to log in as we think this would be pointless and confusing until we've properly set that side of things up. One problem we've come across is email unsubscribes - when members unsubscribe from emails they're taken to a system page that lets them login/change password etc. Is there a way to get rid of the login…

    4 votes

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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Ability to edit event visibility from main admin page

    It would be amazing to be able to edit event visibility from the main page, instead of needing to open each event individually. This would make it easier to open registration for events that were built in admin-only view, as well as archive previous events.

    1 vote

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  12. DMARC support in Wild Apricot emails

    SPF alignment requires the Return-Path: to match our custom domain. Alas, WA forces it to account@wildapricot.org, causing 100% SPF failure. Amazon SES solves this with "Mail From Domain" settings, which require us setting the proper DNS records to have a subdomain MX to SES and they get their bounces this way and we get SPF management.

    At present we're having a lot of SPAM/silent deletions of our emails due to SPF misalignment (We are 100% DKIM aligned), and this would help that issue.

    6 votes

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    2 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Additional information for the saved searches, last run, last updates, etc.

    Provide metrics to assist in managing Saved Searches such as last time run, average run frequency, if the search is linked an area on the webpage and/or allow description field similar to what is offer in groups. This would help in periodically cleaning up Saved Searches.

    1 vote

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    0 comments  ·  Account administration  ·  Flag idea as inappropriate…  ·  Admin →

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  14. More security protection

    Add functionality to add a security header

    1 vote

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  15. Change fee to donation when event is cancelled and member doesn't request a refund.

    We had to re-schedule an event and so some registrants could not attend. Several wanted to donate their fee rather than get a refund. There should be a way to do this. Cancelling a registration results in automatic voiding of the invoice and leaves a balance in the member's account with no way to re-direct the payment.

    8 votes

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  16. Remove the deleted membership level from the member reports

    Remove the deleted membership level from the member reports

    2 votes

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  17. Adding a search option to email recipient choice

    "Saving a search" to email a group is time consuming and unnecessary. Please integrate the search within the email recipient choices to save steps and time.

    1 vote

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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Updating document with same name during upload process

    When uploading new images/documents to wild apricot, if the document of the same name is already in the system, it does not update to the new versions document. It does not give a choice to 'update version', but rather, sticks with the old. This requires the administrator to go back in, change the name of the document needed upload. A big pain! Please provide another option in this process to make this less painful!

    1 vote

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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Buttons needed on auto membership and donor email templates

    While reworking our default automatic member and donor emails, we found that we are not able to add buttons to the email as we can in other templates. It is critical to be able to have functionality that draws someone to engage an email, renew membership, donate to our cause. Buttons are a component in emails that is needed to draw attention to an action. Please add a button feature to the default membership and donation email templates.

    1 vote

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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

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  20. Please fix Membership expiration failures and templates

    Membership renewal is kind of a mess...

    I updated our organization to extend all memberships by two weeks. I did this by modifying the membership levels at all levels, to give them an additional two weeks of membership time.
    This has caused an apparent cascade of bugs in Wild Apricot software:

    • When I updated the templates to reflect new dates and prices, and chose to apply the template to all levels (and typed 'UPDATE'), it did not do what it was supposed to do. Subsequent emails fired with the old dates and old prices.

    • Most importantly, when members chose to…

    1 vote

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