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3306 results found

  1. Prompt Admin When Invoice Already Exists and Membership Level Changes

    We had a member with a membership level of Individual Membership who requested to change her membership level to Tiered Members for 3 Members. We changed her membership level. Then added the other two members to that bundle. When we did that, the big yellow pending renewal box with the invoice link disappeared from the the two members added to the bundle. Although the membership tab still showed open invoices for those two members, it wasn't nearly as obvious to the admin user. It would nice if the admin user was notified that "current invoice exists, do you want to…

    1 vote

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    0 comments  ·  Finances  ·  Admin →
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  2. qr code for web pages

    Provide means to generate a QR code for an Event Page, the Home Page, any page or anchor, so we can put them in emails and posts and provide easier link to our pages. Inserting links is great but younger members want QR codes.

    7 votes

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  3. Reward members

    it will be good it we can check who attends the event and get some reward at the end of the year to send who is the one who participates most event. also the one who create most post on the forum, the one who reply the most this year etc...

    2 votes

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    0 comments  ·  Members  ·  Admin →
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  4. event visibility

    I would like to be able to schedule a date when the event visibility would be automatically changed from Admin to Restricted (groups having been already specified)

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Change default mail list from All Contacts to Selected contacts to avoid a mistake

    Can you please change the default radio button when sending Emails to "Selected Contacts" rather than "All Contacts"? People make mistakes and send email sprays far too easily. Selected Contacts forces a next decision to be made which will slow people down and think about where they are sending things.

    2 votes

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    0 comments  ·  Emails  ·  Admin →
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  6. Multi-factor Authentication

    To obtain cyber-risk insurance, it is necessary for us to have the multi-factor authentication in place. I have been informed that Wild Apricot does not have multi-factor authentication in place. In today's world, this is really important. Please consider having multi-factor authentication in place for the admins at least.

    25 votes

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  7. Ability to set tax by product in online store

    I live in a state where I have to charge different tax rates for different types of items. In the online store, I am able to add tax (great!) but it applies the same tax to ALL products purchased. I have to work around this by adjusting prices in the store, and then adjusting prices/tax on the invoice post-sale.

    For example, I need to charge 4% food tax, and 8% general merchandise tax. Since the majority of my items for sale are food, I have the store set up to add the 4% tax. For items that are not food,…

    3 votes

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  8. ADA Compliance

    Wild Apricot websites will be needing ways to make their websites ADA compliant in order to avoid possible lawsuits. This would include, but not be limited to ways to add alt= text to slideshows (you can currently add alt text to individual photos, and you need to use the html on a content gadget to add alt= text to the decorative lines) to comply with ARIA, option to text resize, adjust color to comply with contrast rules, way to provide an audio transcript. This will be a start.

    6 votes

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  9. lapsed members and events

    The situation is as follows.. A member registers for a members only event when she is a member. Before the event occurs, that person's membership lapses.

    It would very helpful if there was some way to automatically 'unregister' that person for all members only events, as she is no longer eligible. At the very least, there ought to be an easy way to run a report to find out the events for which recently lapsed members are registered.

    8 votes

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    2 comments  ·  Members  ·  Admin →
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  10. Fixed tax rates

    This is not per se a new feature or improvement idea, but more like a rant.

    We have members from all over Canada and some even from across. We are using Wild Apricot for the membership management, and it works great. Once or twice a year we have an event such as a conference. We create the event and sell "tickets" for the event with Wild Apricot as well. To give you an idea, this year the event will be held in Ottawa, ON. It blows my mind that we cannot set the fixed 13% tax rate on the "tickets"…

    2 votes

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    0 comments  ·  Finances  ·  Admin →
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  11. Set default email subscription settings

    When a new contact is added (even non-members), they are automatically subscribed to Event announcements and Email Blasts. There is no way to change this default. Currently, I have to go in and edit this for each contact. We should have the ability to change this default.

    1 vote

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    0 comments  ·  Emails  ·  Admin →
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  12. Additional information for the saved searches, last run, last updates, etc.

    Provide metrics to assist in managing Saved Searches such as last time run, average run frequency, if the search is linked an area on the webpage and/or allow description field similar to what is offer in groups. This would help in periodically cleaning up Saved Searches.

    2 votes

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  13. Implement a chat button or feature on website for interaction with public

    Implementing a chat button or feature - mainly on the website for us - allowing the public to interact with someone in the office would be convenient, useful and helpful. As per your own chat functionality, it is becoming more and more prevalent and a preferred way for people to communicate. This would be preferable to integrating a 3rd party app such as Integromat via a partner and any potential associated additional costs to us.

    24 votes

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  14. Make refunds easier

    Canceling an event registration and refunding the money should be WAY easier. By attempting to follow the separate steps, it is very easy to get into an endless loop with no resolution and an embarrassing situation on the member's record.

    1 vote

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  15. Email Encryption

    Emails need to be encrypted with Transport Layer Security. When we send emails to Gmail recipients, there is a warning icon indicating memberlodge.org did not encrypt this message.

    This causes concern among our members that their information is being handled improperly.

    16 votes

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    1 comment  ·  Emails  ·  Admin →
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  16. Allow administrators to login as a member

    For many of our members, an administrator is often required to perform tasks for members. This includes buying items from the Online Store, or signing them up for events, or renewing their memberships.

    The simplest solution would be to allow administrators to become a proxy for a member, and login as the member to perform these tasks. For those members who never log in (it happens because our members are retired folks with less computer savvy, and sometimes without computers), we can give these members a password that only the administrators know, but we're loath to do that.

    For other…

    25 votes

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  17. keep original expiration date when changing membership levels

    When changing from one membership level to another, the renewal date changes. It shouldn't change just because the level changes.

    84 votes

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    6 comments  ·  Members  ·  Admin →
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  18. Buttons needed on auto membership and donor email templates

    While reworking our default automatic member and donor emails, we found that we are not able to add buttons to the email as we can in other templates. It is critical to be able to have functionality that draws someone to engage an email, renew membership, donate to our cause. Buttons are a component in emails that is needed to draw attention to an action. Please add a button feature to the default membership and donation email templates.

    2 votes

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    0 comments  ·  Emails  ·  Admin →
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  19. Scheduling reminder in hours, not days, before the event

    It would be very helpful if the reminder for the event could be scheduled in smaller increments than in days (for example an hour before the meeting).

    Discussion:
    1. The dialogue for scheduling actually allows this if one enters the decimal number. Unfortunately, the dialogue window then does not accept the data and refuses to "save".
    2. This feature (i.e. scheduling prior to the event in increments smaller than entire days) is of a particular value now, when the meetings are often virtual. This way, the latest update with the link would add comfort to participants as they would receive…

    95 votes

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    10 comments  ·  Events  ·  Admin →
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  20. Payment Instructions in HTML

    Payment instructions (https://gethelp.wildapricot.com/en/articles/524-payment-settings#instructions) currently support only text, but they are commonly embedded in places (such as invoices or e-mails) that support HTML. Our members find the limitation to text extremely inconvenient, as they would like to see the QR code (a PNG graphic) used for e-banking in Switzerland (and elsewhere) instead of having to enter our account details in their e-banking applications.
    We would also like to provide a link to a downloadable payment slip (also used to expedite e-banking) and, in the case of events, to our no-show policy, which explains their financial obligations in case of…

    1 vote

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    1 comment  ·  Finances  ·  Admin →
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