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3396 results found
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Event coupon codes bypass membership checks/settings
When someone registers for an event using a coupon code, it bypasses all membership checks and conditions. Thus, when a member mistypes their e-mail address when signing up for an event using a coupon code, a non-member contact is created for the registration, and the member's account is not tied to the resulting registration. This messes up our contact database, all automatic e-mailing (usually the e-mails will bounce so the registered member doesn't get any communications), the organizer's records, and the member's membership record.
We have very good reasons for wanting to limit coupon codes only to members. For example, this is a way to give the member event organizers a "deal" for all their hard work when they sign up, it allows us to allow discounts for speakers or instructors who are members, etc.
When someone registers for an event using a coupon code, it bypasses all membership checks and conditions. Thus, when a member mistypes their e-mail address when signing up for an event using a coupon code, a non-member contact is created for the registration, and the member's account is not tied to the resulting registration. This messes up our contact database, all automatic e-mailing (usually the e-mails will bounce so the registered member doesn't get any communications), the organizer's records, and the member's membership record.
We have very good reasons for wanting to limit coupon codes only to members. For example,…
4 votes -
Registration e-mails not routing properly on manual notification
When an administrator manually registers a member for an event, and then clicks the "Send Notification" button, the resulting "registration confirmed" e-mail does not also go to the organizer per the mail routing rules defined for the event's "registration confirmed" e-mail settings. Furthermore, the "Send Notification" button also doesn't give the administrator a way to add a CC e-mail address to the notification, or a checkbox to allow the organizer to be CCed.
In short, this is inconsistent with the event settings and adds to the work the administrator needs to do - they need to manually inform the organizer of the registration, and the organizer doesn't get the information normally included in the "registration confirmed" e-mail they get copied on when a member registers themselves. For large events, this is a lot of unnecessary work for all involved.
When an administrator manually registers a member for an event, and then clicks the "Send Notification" button, the resulting "registration confirmed" e-mail does not also go to the organizer per the mail routing rules defined for the event's "registration confirmed" e-mail settings. Furthermore, the "Send Notification" button also doesn't give the administrator a way to add a CC e-mail address to the notification, or a checkbox to allow the organizer to be CCed.
In short, this is inconsistent with the event settings and adds to the work the administrator needs to do - they need to manually inform the organizer…
3 votes -
Edit recipient list function
It would be very helpful to have an "Edit Recipient List" function similar to doing a Mail/Email merge in Outlook; to be able to untick records that you wish to omit from a member/donor group, so that they do not receive the email. This would be especially helpful to exclude donors who have made a recent donation, from an donation drive email blast.
thanks, Richard.6 votes -
Menu (horizontal or vertical) gadget setting for "Subpages under parent page"
I have page that has several nested child pages under it. I want to have a horizontal menu that shows the children pages of the current parent. Currently, the only options are for all pages, top level only, or subpages under top level parent. Please add another option for "Subpages under parent page"
8 votes -
Allow Multiple Organization identification per member
We identify and bill membership by business or organization type and often our members are part of two or more organizations. I'd like to be able to add them to multiple bundles for tracking purposes. The only way I can do this now is by duplicating their name and setting up multiple contacts (emails) for the same person. It would be cleaner to have this all under one entry.
2 votes -
save as template
I would like to see the option to save an email as a template from everywhere an email can be created. Currently, I have to go to the email log and create templates from there, which is fine if the email has been sent. But there is no option to save as a template when you are editing emails from events or membership levels. I want all of my emails to have the same look and feel. Currently, I have to make an email (announcement, renewal reminder, etc) and fudge the system so it sends the email to me (using the Send test email doesn't keep it in the email log to re-use as a template). It's a lot of extra work instead of having a "Save as template".
I would like to see the option to save an email as a template from everywhere an email can be created. Currently, I have to go to the email log and create templates from there, which is fine if the email has been sent. But there is no option to save as a template when you are editing emails from events or membership levels. I want all of my emails to have the same look and feel. Currently, I have to make an email (announcement, renewal reminder, etc) and fudge the system so it sends the email to me (using…
16 votes -
forum gadget permissions
Problem with permissions after adding new member levels. We had new members that weren't allowed full access because there was another step to adjust permissions in the forum gadget. So under Discussion forum gadget there needs to be a ALL LEVELS option like there is for other gadgets. It gets really difficult when there are multiple places to go and edit permissions anytime we make additions to our website like this.
4 votes -
Table color choice window does not have the pre-defined list of colors
I love how the color picker windows have a list of colors at the top that go with my theme - very easy to make it look good. However, this is missing from the color picker window for a table. It would be nice to have it there instead of having to go into the HTML code just to make the colors match.
4 votes -
copy layouts
I would like the ability to copy a website page layout box so I don't have to format each one. I can move it, change the settings, delete but I can't copy it.
19 votes -
Improve / Modernize Website Themes
Websites look a little awkward and aren't particularly easy to design, so this could be improved.
135 votes -
Make it easier for a new member to sign up as part of existing bundle / organization
A suggestion that I would like to make now is to make it easier for a new member to sign up and be part of an existing bundle. Here is my current workflow, and the problem.
My organization has individual members, and corporate memberships, which are bundles with 10 possible places, one being the admin.
As it stand now, when new member signs up, and chooses corporate membership, they are assigned as a new bundle administrator and asked to pay the full corporate membership fee. There is no mechanism to have them be assigned to an existing bundle when they fill out the new member form.
Another problem that I have with the bundle administration is changing someones bundle status. When a new member signs up, they are assigned to a new bundle as an administrator. In order to make them a part of an existing bundle, the process is extremely unclear. You actually have to change them from a corporate member, which is the bundle membership, to an individual member, and then choose to add them to a bundle. The only choices you are given there is a list of the bundle administrators, which doesn’t help you know which company they are a part of. This part really, really needs some help.A suggestion that I would like to make now is to make it easier for a new member to sign up and be part of an existing bundle. Here is my current workflow, and the problem.
My organization has individual members, and corporate memberships, which are bundles with 10 possible places, one being the admin.
As it stand now, when new member signs up, and chooses corporate membership, they are assigned as a new bundle administrator and asked to pay the full corporate membership fee. There is no mechanism to have them be assigned to an existing bundle when they…
34 votes -
Online Payment pulls ALL invoice amounts
Online payment issue: My my members are finding that their whole balance shows in Pay Pal (all events etc- EVEN THOUGH they have seleced INVOICE ME on some of these these) when trying to purchase one small item (in this case a $30 shirt). This has not happened in past years. Yes, I've just found out that they can log in and uncheck invoices but HOW would they know that and WHY should they have to??? They already selected INVOICE ME. If there is a way we can reset payments please fill me in. We pay a fee to use paypal and then another to refund. This is not good and 4 weeks from our biggest event of the year, terrible timing. Please help.
Online payment issue: My my members are finding that their whole balance shows in Pay Pal (all events etc- EVEN THOUGH they have seleced INVOICE ME on some of these these) when trying to purchase one small item (in this case a $30 shirt). This has not happened in past years. Yes, I've just found out that they can log in and uncheck invoices but HOW would they know that and WHY should they have to??? They already selected INVOICE ME. If there is a way we can reset payments please fill me in. We pay a fee to use…
4 votes -
system email for change to event location
I would like for the system to send out an automatic email when important details about an event are changed (date/time/location). Currently we can click to send an announcement/reminder, but it doesn't actually call out what was changed so the information will likely be overlooked compared to an email with a subject like Date/Time/Location Changed: [name of event].
3 votes -
Generate a 990 EZ form from your financial data
The 990 EZ is an IRS form for exemption from income tax. Filling them out is a lot of work. How about an option to generate a 990 EZ draft, filling out some of the fields based on the year's annual revenue, sales, company name, tax ID, donations, etc...just anything to reduce the pain point of this monster document. If you need to have a message box alert that says something like "Its your responsibility to ensure the accuracy and this is only a draft to help you get started with your local accountant".
5 votes -
Set a different email to go out before each session
I'd like to have more options for sending out emails related to events when there are multiple sessions for a single event.
I need to be able to set a different email to go out before each session. Right now the only options are to send the same email out before every session or send an email out only before the first session.
2 votes -
Column width options - Results layout
I want ability adjust the width of each column for Results Layout. Currently the column widths are not within my control, which results in wrapped fields in some columns and mostly empty fields in other columns. See two attached files - current display and mock up of customizing column width.
3 votes -
continue to invoice member for each renewal period
Many membership organizations (golf clubs, etc.) have policies to continue invoicing members even in the event that a member fails to pay the invoice for the preceding membership term. The primary reason that organizations do this is that their membership policies have been tailored to cover the underlying fixed costs faced by the organization. In such organizations the policy generally is to require that the member opt out of the membership by communicating that intention in some fashion to the organization, rather than simply by stopping payment.
Currently on Wild Apricot if a member does not pay an invoice the system will not issue a new invoice for the next period. For an organization operating on communicated opt out policy this adds workload to the administrators; in order to generate new invoices an administrator has to renew each membership and issue the new invoice manually.This proposal is to allow memberships to continue to be renewed and have invoices generated, even if the invoices for previous terms have not been paid. Within each membership level this would be an option that could be toggled on or off and it would have a period count for how many periods of unpaid invoices would be generated before the membership is tagged as suspended or lapsed.
As a developing a web store is under consideration, some consideration should be given to adding this proposed functionality to renewable services purchased through the store as well.
Many membership organizations (golf clubs, etc.) have policies to continue invoicing members even in the event that a member fails to pay the invoice for the preceding membership term. The primary reason that organizations do this is that their membership policies have been tailored to cover the underlying fixed costs faced by the organization. In such organizations the policy generally is to require that the member opt out of the membership by communicating that intention in some fashion to the organization, rather than simply by stopping payment.
Currently on Wild Apricot if a member does not pay an invoice the…13 votes -
calendar tooltip
Our event titles are longer than are allowed to be displayed on the calendar. Create an option to select to have the event title added to the tooltip so that instead of only seeing date & location on mouseover, you see title, date, & location.
4 votes -
gray out past events
We show our past events on the calendar, but it is not visually obvious which ones are past vs future. I would like two additional options for past events: showing as gray, or showing as % saturation. This would make past vs future easier to see at a glance.
6 votes -
appointment function like WIX appointment
I want to have a function of appointment function like WIX appointment
4 votes
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