There's currently no way to view whether there's issues with the email delivery queue specifically on our account or across Wild Apricot as a whole via Help & Support.

Automatic and manually sent emails have been in our queue for 72 hours and, at the weekend, there's no personal support available. Some of our messaging is time critical and while scheduled on a Friday needs to be received only on a Sunday evening to be relevant.

The only solution seems to be for staff to manually pause the mailing on Sunday afternoon when it is clear that the email will enter the 72+ hours queue, but not be delivered. Delivery several hours (or days) after the set-schedule time will miss the time-critical window and there's no way to remove emails from the queue.

If there was a way to quickly check whether the queue issue is limited to our site or is a wider issue we could make a strategic decision about pausing emails at the end of the working week, rather than task staff to manually pause a schedule outside office hours.

I need to schedule an update to event registrants so I select ‘Email registrants’. Email is written and saved ready for scheduling the next day. Overnight several new registrants book on to the event. However, there’s no way to refresh the registrant list generated through the ‘Email registrants’ option the previous day. This then means I have to copy and insert the email contents into a fresh email generated through ‘Email registrants’ to capture the new bookings. Or I can manually add the contacts to the existing recipient list as separate entities. Or I send the email to the original recipient list, then duplicate it and manually erase the original recipients, inserting the contacts who booked on overnight. All solutions seem unduly laborious and prone to user error.

A refresh registrants option would update the mailing list based on the criteria already used to create the recipient list.

We just started using WildApricot at our sailing club, and would appreciate having not only the one database, but instead have the following relationship databases as well:
- a database of equipment (boats, sails, etc...) to manage usage and condition
- a database of bookings to manage fleet usage
- a database of maintenance tickets to manage fleet maintenance
- a database of volunteer tasks to track how much our members contribute back to the club

More generally, being able to build custom relationship databases would be greatly appreciated.

Barring that, if not MySQL which type of outside database can WA interact with?

Currently automated emails can be generated from Membership Levels and 'Events, if something happens to delay an announcement you have to go into a number of places to edit it. If we had a email manager function that brought all scheduled emails together this would make managing them easier. As an example during COVID our Opening Day has been delayed a couple of times, so our Renewal notices have had to be edited along with our Opening Day Event email. Often we set up events ahead of time and if we had an manager function we could see all emails that were scheduled to be sent out.

hi - i love all the features you have added in recent months. ie store upgrades etc. and i actually look forward to each upgrade! Here is my wish list items:

1. Upgrade the blog with an admin panel to view all posts /links and comments so that it is easier to spot and delete spam comments. Can blog posts be made searchable if left open to the public ie key words added. This would be great (I think) for SEO; Is it possible to add a category feature for blog posts so that they can be displayed as an archive of topics? I may have 100 posts in one blog and now want to organize them in other ways besides chronological.




2. Create a way for admin to add a tab to the members profile where macro driven info can be displayed. For example, i would like members of a group to have a handy link to their group page and its protected copy. For me i would call the new tab MY PROGRAMS and list all the program pages that the member has access to.

Thanks so much!
carolyn