422 results found

1. Sign-on integration with Wordpress etc. [16822]

   This would be a great feature for us to have. Having single sign-on is crucial in our efforts to simplify and manage the user experience when members access multiple systems aside from WA.

   Right now they would have to basically sign-up in multiple places, receive and manage multiple logins this is a real big headache for us admins and developers who are trying to offer services via other platforms aside from WA.

   Let me know if we are even close to having something like this release in the near future.

   Thanks,

   Stan

   0 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   23 comments  ·  Integration  ·  Delete…  ·  Admin →
   Resolved  ·  Evgeny Zaritovskiy responded

   Released in 5.4

2. Add Paste as Text button to editor toolbar

   After more than a year with WA, I have found that the greatest barrier to getting non-technical persons to create clean content is their ability to cleanly paste text from other sources. The Word filter works OK, but so often I see page edits made by staff that has different fonts, text background color, or different text size. I remind them to paste and copy from Notebook (or other plain text editor) to strip all formatting, but they forget and find that rather inconvenient.

   I seem to remember other WYSIWYG editors of the past (TinyMCE?) that had "Paste as Text" buttons. It seems to me that our staff is more likely to use a toolbar button than running the text through Notepad.

   If you agree with this request, please add you comment to vote for it!

   After more than a year with WA, I have found that the greatest barrier to getting non-technical persons to create clean content is their ability to cleanly paste text from other sources. The Word filter works OK, but so often I see page edits made by staff that has different fonts, text background color, or different text size. I remind them to paste and copy from Notebook (or other plain text editor) to strip all formatting, but they forget and find that rather inconvenient.

   I seem to remember other WYSIWYG editors of the past (TinyMCE?) that had "Paste as Text"… more

   0 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   3 comments  ·  Website / Content  ·  Delete…  ·  Admin →
   Resolved  ·  Evgeny Zaritovskiy responded

   Released in 5.3

3. Adding event title to invoices that related to an event

   I've found frustrating is that in any list of invoices, the event (or events) that the invoice pertains to isn't given. The only information is "Event registration", which isn't too specific. A user can click into each invoice to look at it, but when managing a large number, this can be very time consuming.

   Thanks.

   24 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Finances  ·  Delete…  ·  Admin →
   Resolved  ·  Team Payments responded

   We have updated contents of financial exports in 5.12. release (https://help.wildapricot.com/display/DOC/Release+5.12#Release5.12-Exportingfinancialdetails):
   – Added more contact details
   – Invoice origin details, e.g. Event name & Registration type for events and Level name for membership invoices
   – Payment date to invoices
   Some other minor changes.

4. Ability to select landing page

   It would be nice to allow the administrator to select what page then land at when they login. Sometimes I login and land on the dashboard, sometimes I login and land on the web home page and have to click "switch to admin view" then I go to the dash board then I click where I want to go, I'd love to set it up that when I login I land on the 'contacts' page.

   4 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Website / Content  ·  Delete…  ·  Admin →
   Resolved  ·  AdminKatya Tyukina (Director of Product, Wild Apricot by Personify) responded

   Already done. To specify a starting page for members, click the Starting page option within the Members section.
   More details in the help article https://gethelp.wildapricot.com/en/articles/190

5. Mandatory payment for event registration: complete a registration only when a payment is received

   I have two sites that I have just created and thought before hand (Prior to last update) that I tried the registration process. I recall being able to turn off manual or offline payments which in turn would only complete event registrations only if an online payment was received.

   Now that I have built these two sites and see that "invoices" are being created and people are regsitering without paying online, it is creating a major problem and adding a tremendous burden on our businesses in multiple ways.

   1. A bunch of our events have limited registration so when people register without paying, It is closing our events to participants that have no financial committement yet to us, which causes issues trying to receive those payments before the scheduled events.

   2. Most of our event participants are not members of our site, and one of our sites we have even used css customization to completely take out the username/password box so when people register for events and don't pay they don't have anyway to do so in the future except the one email they get afterwards showing they have an invoice.

   3. A lot of our events are online so we don't physically see the participant. This goes along with the first point in trying to collect payments prior to the event starting and the pain that goes along in trying to collect registration fees from a registered guest.

   I don't understand how this is not a larger issue with other sites. For example:

   Dinner Events - Multiple guests can register for the event that didn't pay, not show up and the business is out money.

   Bracketed Events - We are running a sports tournament that have a max of 16 competitors in each division. The winner of the division gets a paid trip to the world championships. If competitors register and don't pay and don't show up, we are out of the money and have to pay out of pocket for the competitor in that division to go to the world championships.

   Online Events - I started a fantasy sports site where each event consists of 10 teams that have a specific online draft date. The winners get the prize money. If a team registers but doesn't pay, then we have to pay winners out of pocket.

   I understand invoices are created and we can send them ourselves and spend time trying to collect payments afterwards. However this is very time consuming and risky. If there is a way to limit registrations to only participants that already paid online then I would be extremely grateful if someone would be able to explain it to me. If not, is there anything in the works to fix this issue.

   Through creating the site I have used WA support and it has been very helpful...except when I called about this specific issue which the lady was pretty rude. I just want to say thanks for the help so far and I apologize for how large this post got. I just need to find a solution for this issue prior to moving forward with the businesses I am working for/with.

   I have two sites that I have just created and thought before hand (Prior to last update) that I tried the registration process. I recall being able to turn off manual or offline payments which in turn would only complete event registrations only if an online payment was received.

   Now that I have built these two sites and see that "invoices" are being created and people are regsitering without paying online, it is creating a major problem and adding a tremendous burden on our businesses in multiple ways.

   1. A bunch of our events have limited registration so when people register… more

   209 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   82 comments  ·  Events  ·  Delete…  ·  Admin →
   Resolved  ·  AdminKatya Tyukina (Director of Product, Wild Apricot by Personify) responded

   Published in version 6.14 with the ability to enable/disable automatic cancellation.
   More about changes and version 6.14 in our release notes – https://gethelp.wildapricot.com/en/articles/1652-version-614-release

6. More Renewal Emails

   Love most of the functionality of Wild Apricot.

   In reading many sources, a lot of which are provided by Wild Apricot, I note that organizations that have a renewal rate over 80% typically have a never-ending cycle of renewal messages that go out - they start 30 days after someone renews their membership.

   I would like to be able to have more than the minimal number of membership renewal emails that are possible now - is it 3 or 4, I don't recall at this second. It would be really good to have 10 renewal emails available.

   Thanks

   33 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   13 comments  ·  Emails  ·  Delete…  ·  Admin →
   Resolved  ·  AdminOleg Nesterkin (Product owner, Wild Apricot by Personify) responded

   With release of new membership levels UI one may setup up to 5 reminders, grace or overdue email notices

   See more details in this help article: https://gethelp.wildapricot.com/en/articles/2856-membership-level-settings-redesign-settings-overview

7. Customize contact fields to include on donation form

   Hi guys.

   Would it be possible to make the donation function page's contact fields editable, much like the current page that allows people to sign up for the email newsletter?

   Right now, it defaults to all required contact information, which makes sense for anyone applying to our organization for membership or registering for an event, but does not make sense for people who only want to donate to us.

   Thanks!
   Nathan

   23 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   15 comments  ·  Donations / Fundraising  ·  Delete…  ·  Admin →
   Resolved  ·  Team Payments responded

   The feature was published in 5.11. Thanks a lot for everyone, who participated in this thread.
   Will waiting for your feedback.

   Nadya, Product designer @ Payments team

8. "Add to Google Calendar" button on event details

   Today a client requested an "Add to Google Calendar" button on our event details page, in addition to the "Add to Outlook" function we already have.

   Would you find this useful as well? Please post your comments below.

   77 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   35 comments  ·  Events  ·  Delete…  ·  Admin →
   Resolved  ·  AdminOleg Nesterkin (Product owner, Wild Apricot by Personify) responded

   Adding event to Google Calendar, as well as other popular calendar systems was release as part of 7.14 https://gethelp.wildapricot.com/en/articles/1733-version-714-release

9. Subscription plans allowing larger databases than current limit of 15000

   Currently the contact database can only hold a maximum of 15,000 records. Would be nice to have other pricing tiers to allow 25k even 50k records.

   13 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   35 comments  ·  Delete…  ·  Admin →
   Resolved  ·  Evgeny Zaritovskiy responded

   We have introduced a new pricing plan “Global” which supports up to 50000 contacts. See more details at https://www.wildapricot.com/blogs/newsblog/2018/01/10/global-plan and our pricing page https://www.wildapricot.com/pricing

10. Disabling password email

    In release 4.3 back on 14 December 2011 we have introduced a number of quite serious changes into system behaviour.

    One of the change was ability for any contact to log in into the system - this was required to support new payment workflow with invoices. (Before the release only members were able to log in). Part of the change is that password is not not entered now (even for membership applications), it's automatically generated and sent by special password email (Settings / Password email). Automatically means certain situation - mostly when new contact is created in the contact database due to some form submit (i.e. event registration, donation, membership application, subscription form). If contact already existed, password is not sent.

    Having the password, any contact can log in into Wild Apricot and review his profile:
    * Update email preferences
    * See open invoices and history of payments
    * Pay online for any open invoice
    * Repeat failed payment
    * Review event registrations

    As I said, ability to log in for any contact is required to support new payment workflows. But we have received some comments from you that you do not want these emails to be sent and want to somehow switch them off. We want to understand "why" before going into any development - right now it's not clear for us.

    Please give us as much details as you can - so we can find best solution. Probably, switching off password email is not what you need, it's just because another part of the system does not work well for you and password problem is just a consequence of it.

    Thanks in advance.

    In release 4.3 back on 14 December 2011 we have introduced a number of quite serious changes into system behaviour.

    One of the change was ability for any contact to log in into the system - this was required to support new payment workflow with invoices. (Before the release only members were able to log in). Part of the change is that password is not not entered now (even for membership applications), it's automatically generated and sent by special password email (Settings / Password email). Automatically means certain situation - mostly when new contact is created in the contact database… more

    16 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    17 comments  ·  Contacts  ·  Delete…  ·  Admin →
    Resolved  ·  AdminOleg Nesterkin (Product owner, Wild Apricot by Personify) responded

    In 6.17 update we have added option to disable password email to non-member users.
    You can change behavior for this on password email customization wizard. More information on this help page: https://gethelp.wildapricot.com/en/articles/22#passwordemail

11. eMail Blast Buttons Confusing

    When you create, save, and then go back to edit an email blast, the buttons at the top of the email blast page are:

    It's not at all clear or intuitive that the "Use this draft" button actually means "Edit or send this draft" and not just "Send this draft".

    I would suggest changing the word "Use" to "Edit or send" on this button.

    Thanks

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Emails  ·  Delete…  ·  Admin →
    Resolved  ·  AdminKatya Tyukina (Director of Product, Wild Apricot by Personify) responded

    Released in 4.4

12. Hide linked bundle members in public profile page

    Hello,

    We would like to add to the wish list a way to restrict the views of grouped members under the bundled admin's profile page. So in other words, we would like to remove the linked members view under the bundled admin's profile details so that it doesn't show the linked employees.

    Thanks,

    The World Trade Center Denver Team

    8 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Members  ·  Delete…  ·  Admin →
    Resolved  ·  Team Membership responded

    Released in version 5.12.2. https://help.wildapricot.com/display/DOC/Update+5.12.2

    Astra crew @ Wild Apricot

13. Customization: Adding "Pay Offline" option to payments screen

    One of the changes we made in last release (4.3) was to remove the 'offline payment' option for invoices. Unfortunately this caused problems for some of our clients so we're working on solution as I write this message.

    However in the mean time you can use this customization created by our Nerdy Apricot Omar to insert a custom Pay Offline button and message.

    To use this workaround simply copy and paste the entire code below into your Global Javascript (see http://help.wildapricot.com/display/DOC/Settings#SiteSettings-GlobalJavascript .

    Once inserted you can custom the label of the button and message by editing the value of btnText and offlineMsg - the rest of the code does not need to be edited.

    As you can see in the comments you have two customizable options. The text of the button (btnText) and the message (offlineMsg) that should be displayed after they press the button. This code was tested in Firefox, Internet Explorer and Google Chrome.

    One of the changes we made in last release (4.3) was to remove the 'offline payment' option for invoices. Unfortunately this caused problems for some of our clients so we're working on solution as I write this message.

    However in the mean time you can use this customization created by our Nerdy Apricot Omar to insert a custom Pay Offline button and message.

    To use this workaround simply copy and paste the entire code below into your Global Javascript (see http://help.wildapricot.com/display/DOC/Settings#SiteSettings-GlobalJavascript .

    Once inserted you can custom the label of the button and message by editing the value of btnText… more

    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    9 comments  ·  Online payments  ·  Delete…  ·  Admin →
    Resolved  ·  Evgeny Zaritovskiy responded

    Payment workflow, including setting up offline and online payment options separately, was changed in release 5.7 in December 2015. See more details in https://help.wildapricot.com/display/DOC/Release+5.7#Release5.7-Revisedpaymentworkflow
    See also detailed comment from Kate (Team CMS) on this.

14. Reduce the number of emails and optimize per payment method

    I'm hoping someone can help me with the new Version 4.3. I'm glad "manual" is gone and saw that there's a way to give general payment instructions. I've got that all set up.

    My question is in regards to the event e-mails. Perhaps I'm screwed with the simplification of event e-mails, but humor me:

    People Paying Online: Should only get 2 e-mails. A receipt from PayPal and a Confirmation from our website (will get these around the same time).

    People Paying Manually (On-Site): Should also only get 2 e-mails. The first will be a Confirmation from our website. The second will be the payment receipt once we receive their payment.

    Is this even possible with the new version? I don't think so.

    • If I enable invoices, receipts, and confirmations, people paying online will get 4 e-mails at the same time (An invoice, a receipt, a registration confirmation, then another PayPal receipt) and on-site people will get only 1 e-mail immediately (an invoice) then 2 more e-mails when I get payment (receipt and registration confirmation).
    • If I enable confirmations and receipts, people paying online will get 3 e-mails at the same time (confirmation, receipt, and PayPal receipt), and people paying on-site will get nothing when they register (!) and then 2 e-mails (confirmation, receipt) when I get their payment.
    • If I enable invoices only, people paying online will get 2 e-mails (invoice and PayPal). People paying on-site will only get 1 e-mail (the invoice) and I suppose I could manually send them a receipt (boo).

    The scenarios go on and on but I can't seem to find a good compromise. I get complaints all the time about too many e-mails with event registrations. The new version has actually made this more difficult for me? How is this possible?

    Any other suggestions?

    I'm hoping someone can help me with the new Version 4.3. I'm glad "manual" is gone and saw that there's a way to give general payment instructions. I've got that all set up.

    My question is in regards to the event e-mails. Perhaps I'm screwed with the simplification of event e-mails, but humor me:

    People Paying Online: Should only get 2 e-mails. A receipt from PayPal and a Confirmation from our website (will get these around the same time).

    People Paying Manually (On-Site): Should also only get 2 e-mails. The first will be a Confirmation from our website. The second… more

    20 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    24 comments  ·  Events  ·  Delete…  ·  Admin →
    Resolved  ·  Evgeny Zaritovskiy responded

    Released in version 5.7, see http://help.wildapricot.com/display/DOC/Release+5.7

15. How do you adjust the space between lines?

    How do you adjust the space between lines?

    The lines are too tight as they are now.

    0 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    5 comments  ·  Website / Content  ·  Delete…  ·  Admin →
    Resolved  ·  Evgeny Zaritovskiy responded

    Released in 5.4

16. Registration Cancellation Emails

    Hi,

    1) If I delete attendees from an upcoming event, WA does not notify them with a registration cancellation confirmation notice.

    2) If I delete a whole upcoming event, WA does not notify any existing attendees that the event has been cancelled.

    Can you add these as feature requests?

    Thanks,
    Rick

    19 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    7 comments  ·  Events  ·  Delete…  ·  Admin →
    Resolved  ·  Team Events responded

    Released in version 5.15 – https://help.wildapricot.com/display/DOC/Release+5.15

    Events crew @ Wild Apricot

17. Do not mark as 'free' events which involve expenses payable to others

    Some events are not free, however we don't want to enter a price, in order to prevent the system from generating an invoice... For example, when members register for a trip to a chocolate factory. They don't owe the Club any money, but still, this is not a free event, they will have to pay for the transportation, visit, lunch,...

    Is there a way to either hide ¨Free¨ (because it's not free after all) or prevent the system from generating an invoice if we input a price (because it's not money owed to the Club)?

    Many thanks,

    Nicole

    42 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    27 comments  ·  Events  ·  Delete…  ·  Admin →
    Resolved  ·  Team Events responded

    Released in version 5.10: https://help.wildapricot.com/display/DOC/Release+5.10

18. Global Enable/Disable Email Sending

    When doing a lot of work on our member listings we don't necessarily want an email sent with every change. It's tedious and subject to error to disable email, make changes, then re-enable email again.

    It would be so much simpler to just turn off email while we perform maintenance on our lists, then turn it on again.

    36 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    33 comments  ·  Emails  ·  Delete…  ·  Admin →
    Resolved  ·  Dmitry Smirnov responded

    Feature is implemented and now is enabled for new accounts selectively.

19. Mobile app for members - register for events, search directory

    Current situation:
    Our mobile app is only accessible to administrators of an organization.

    Desired situation:
    Have a native app (apple + android) that useful for members (e.g. register for events, view directory, edit profile, etc)

    162 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    48 comments  ·  Mobile  ·  Delete…  ·  Admin →
    Resolved  ·  Team Mobile responded

    Mobile app for members is available now. See help page for details: https://help.wildapricot.com/display/DOC/Wild+Apricot+member+app

    Please, don’t add feature requests here in comments. It is better to create separate topics so other people could vote for them.

20. Allow to use special guest price even when collecting full registration information for each guest

    We have the following event-related situation which results in incorrect pricing being set:
    Event open to member and non-members
    Free to members
    £10 to non-members
    £5 to members guests
    There are no special requirements so there is no registration form designed (we just use the common fields)
    In the "registraion type" for members we allow guest registrations
    The three options under that related to the collection of guest data.
    If I select "collect full registration form for each guest", the guest price is incorrectly forced to base price e.g. FREE whereas if I select either of the other options I can enter my special guest price of £5

    Now obviously I want to collect full registration details from guests so I have a problem.

    WA Support tell me that this is "how the system is currently designed" so I'd like to request it is changed because it's not logical to introduce such an arbitrary restriction.

    Regards,
    Ian
    worthing and adur chamber of commerce
    http://www.worthingandadurchamber.co.uk

    We have the following event-related situation which results in incorrect pricing being set:
    Event open to member and non-members
    Free to members
    £10 to non-members
    £5 to members guests
    There are no special requirements so there is no registration form designed (we just use the common fields)
    In the "registraion type" for members we allow guest registrations
    The three options under that related to the collection of guest data.
    If I select "collect full registration form for each guest", the guest price is incorrectly forced to base price e.g. FREE whereas if I select either of the other options I… more

    25 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    16 comments  ·  Events  ·  Delete…  ·  Admin →
    Resolved  ·  AdminKatya Tyukina (Director of Product, Wild Apricot by Personify) responded

    Started from version 6.6 the special guest price is available for setting in case the full registration information is collected.

    More information about version 6.6 in our release notes: https://gethelp.wildapricot.com/en/articles/1628-version-66-release

    Katya, behalf of Events team
    Product owner @ Wild Apricot