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Registration Cancellation Emails

Hi,

1) If I delete attendees from an upcoming event, WA does not notify them with a registration cancellation confirmation notice.

2) If I delete a whole upcoming event, WA does not notify any existing attendees that the event has been cancelled.

Can you add these as feature requests?

Thanks,
Rick

7 votes
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    Rick KernerRick Kerner shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    6 comments

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      • Kerrie-AnneKerrie-Anne commented  ·   ·  Flag as inappropriate

        I'd be keen to see something like this as well.

        You could have it it as part of the popup when you cancel an attendee, such as a "send cancellation notification" checkbox. You could manage the template in the same way event reminders are managed, using a generic template and macros to insert the event name/details.

      • KathleenKathleen commented  ·   ·  Flag as inappropriate

        I didn't see the string before responding.

        Of particular use, would be an automated email that goes to an individual who has asked to be "de-registered" or cancelled. They are aware of their request and are looking for confirmation that it has been implemented.

      • Dmitry ButerinDmitry Buterin commented  ·   ·  Flag as inappropriate

        Rick,

        I do not think automating these is the best way - how would these people know why their registration was canceled, what happens to their payment etc.?

        I think a simple way to deal with this is send a mass email to event attendees before deleting the event. Ditto with single registrations.

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