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Registration Cancellation Emails


1) If I delete attendees from an upcoming event, WA does not notify them with a registration cancellation confirmation notice.

2) If I delete a whole upcoming event, WA does not notify any existing attendees that the event has been cancelled.

Can you add these as feature requests?


19 votes
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Rick Kerner shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


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  • Cindy Cooper commented  ·   ·  Flag as inappropriate

    I agree with the individual cancellation as a nice to have. A whole event cancellation can be handled by the Email Registrants so you can tailor what you say, then delete the event.

  • Kerrie-Anne commented  ·   ·  Flag as inappropriate

    I'd be keen to see something like this as well.

    You could have it it as part of the popup when you cancel an attendee, such as a "send cancellation notification" checkbox. You could manage the template in the same way event reminders are managed, using a generic template and macros to insert the event name/details.

  • Kathleen commented  ·   ·  Flag as inappropriate

    I didn't see the string before responding.

    Of particular use, would be an automated email that goes to an individual who has asked to be "de-registered" or cancelled. They are aware of their request and are looking for confirmation that it has been implemented.

  • Dmitry Buterin commented  ·   ·  Flag as inappropriate


    I do not think automating these is the best way - how would these people know why their registration was canceled, what happens to their payment etc.?

    I think a simple way to deal with this is send a mass email to event attendees before deleting the event. Ditto with single registrations.

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