AdminTeam Events (Event Management, Wild Apricot)

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  1. 1 vote
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      Collecting comments  ·  1 comment  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
      AdminTeam Events (Event Management, Wild Apricot) commented  · 

      Thanks, Teri

      This totally make sense and seems not difficult to add.

      Katya,
      Events crew @ Wild Apricot

    • 4 votes
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        Collecting comments  ·  5 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
        AdminTeam Events (Event Management, Wild Apricot) commented  · 

        The comments from the initial thread:
        Please allow the attendee to specify the number of people they are bringing. You might call this guests but it doesn't have to be so complicated as a registration (shouldn't be!). Most of our events are simple RSVPs but we need to know the total # coming as our members can bring children or family members. We want the RSVP to be super simple so people actually do it. But our event coordinators need to know how many people to plan for.

      • 389 votes
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          184 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →

          Hi Supporters!

          We’ve prepared design suggestion for this idea:
          https://docs.google.com/presentation/d/1XrhtUinBndBDRUO73SkUzjzJLJdRbYUq_19EtuFkKu8/edit#slide=id.p

          Key changes:

          1)Ability for members to review all their event registrations, filter them, and view details.
          It will appear in the member’s profile in a new My registrations tab.

          2) New Cancellation setting will be available in registration type settings with 3 options:
          • Do not allow cancellation
          • Allow sending cancellation request to event organizer
          • Allow cancellation up to N days before start of event

          3) New email “Event registration canceled” will be sent automatically if member cancels his event registration. It can be customized.

          Our first step will not include ability for members to change event registration detais from profile. We will consider this problem separately and collect additional information.

          Will be glad to hear your comments about suggested solution!

          AdminTeam Events (Event Management, Wild Apricot) commented  · 

          Sigismund, thanks for commenting.

          The presented changes are only the first step in our roadmap. We try to divide and release big changes (like this thread) by chunks, step-by-step. And we understand that the ability to update registration is no less important than canceling.

          Katya, Events crew

          AdminTeam Events (Event Management, Wild Apricot) commented  · 

          Thank you all for your comments!

          Walt,
          Yes, good point, we’ll consider it.

          Ben,
          You’re right, but it’s just a mockup to show general behavior, not a real life workflow. If an event is free — there won’t be any information about invoices.

          Paul,
          Sorry, but we don’t give an opportunity to change person registration anyhow in the first version of this feature.

          Steve H,
          Yes, it’s still required in case registrant would like to change something in his registration, for example, he decided to get VIP ticket instead of regular.

          Steve S,
          We hope to release it this year.

          Drew, Pat,
          Sorry, but in the first version of this feature, we are not going to introduce a cancellation fee or credit holdback.
          You might consider processing such cases manually, using option “Do not allow cancellation”

          Glad to inform you that after reviewing your comments we decided to include "Automatically add a waitlisted person upon someone's cancellation" feature in this solution. Related Wishlist topic: https://forums.wildapricot.com/forums/308932-wishlist/suggestions/12369927-automatically-add-a-waitlisted-person-upon-someone

          AdminTeam Events (Event Management, Wild Apricot) commented  · 

          Cindy and Kenny,

          thanks for your comments about waitlist. Right now we're trying to understand if it's possible to include automatic movement from waitlist in the first release for this idea.

          Please vote for this idea using link below and it will help us to understand for how many people this problem is important.

          https://forums.wildapricot.com/forums/308932-wishlist/suggestions/12369927-automatically-add-a-waitlisted-person-upon-someone

          AdminTeam Events (Event Management, Wild Apricot) commented  · 

          Comment from e-mail:

          Hi, sorry but I cant get onto the forum from my cell phone.

          We usually have a wait list for each event. I need the ability to cancel but its essential that the newly available space is reserved for someone on the waitlist.

          The last system we had allowed people to cancel but didn't replace the slot with someone from the wait list, so a new sign up could sneak in and steel the spot from people already wait listed.

          Thank you

          Kenny Macleod

          AdminTeam Events (Event Management, Wild Apricot) commented  · 

          Walt Bilofsky, thanks for your input.

          Vladimir Yarovenko
          Developer, member of events crew
          Wild Apricot

          AdminTeam Events (Event Management, Wild Apricot) supported this idea  · 
        • 107 votes
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            Collecting comments  ·  67 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
            AdminTeam Events (Event Management, Wild Apricot) commented  · 

            Sorry Matthew, no updates.

            Katya, Events development team

            AdminTeam Events (Event Management, Wild Apricot) commented  · 

            Sorry, we didn't make it in 2016. We had to change our plans to address more urgent and important staff.

            This year we're focusing on top requested items:
            https://forums.wildapricot.com/forums/308932-wishlist/filters/top

            For Events area you can see the list here: https://forums.wildapricot.com/forums/308932-wishlist/category/127234-events
            "Limit number ..." has less than 100 votes. There are 9 more ideas with more votes at the moment and we (Events team) hope to implement 4-5 of them.

            So, to be honest with you there're not many chances for this feature in nearest future.

            I can't say anything about next year either, we trying to avoid making promises we can't keep.

            Yuri Karatunov

            AdminTeam Events (Event Management, Wild Apricot) supported this idea  · 
          • 3 votes
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              Collecting comments  ·  9 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
              AdminTeam Events (Event Management, Wild Apricot) commented  · 

              Margaret,

              The date format, that is substituted for Event_Date Macro, is taken from Organization details settings. You can select the format with day of week, like 'Fri, December 12, 2017' or 'Friday, December 12, 2017' and all dates will have this format.

              Unfortunately, there is no way to specify this format for events only or include Day of week / Year / Month separately into emails. So the only solution now is to define date format in Organization details settings with or without day of week, depends on your needs.

              Katya, Events crew

            • 1 vote
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                1 comment  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                AdminTeam Events (Event Management, Wild Apricot) commented  · 

                Anita, could you elaborate your request? What kind of report you need?

                Katya,
                Events crew @ Wild Apricot.

              • 12 votes
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                  Collecting comments  ·  2 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                  AdminTeam Events (Event Management, Wild Apricot) commented  · 

                  Margaret,

                  Thank you for feedback, it's a good idea and we'll collect comments from other users.

                • 3 votes
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                    Collecting comments  ·  2 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                    AdminTeam Events (Event Management, Wild Apricot) commented  · 

                    Dan,

                    Thank you for your feedback. We will consider it.
                    However we mightn't do it in the nearest future – our current focus is on top voted suggestion (100+ votes)
                    https://forums.wildapricot.com/forums/308932-wishlist/filters/top

                  • 1 vote
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                      1 comment  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                      AdminTeam Events (Event Management, Wild Apricot) commented  · 

                      Actually there is a way to do it using advanced search. Could you please have a look at "Searching within specific events" (see https://help.wildapricot.com/display/DOC/Searching+for+contacts+with+event+registrations#Searchingforcontactswitheventregistrations-Searchingwithinspecificevents )
                      You can use specially criterias 'At least one event registration status' and 'Registered for specific event(s)' to build required list

                      Then you can use "Email Contacts" button to send it email right now or schedlue it by using For sending it email by schedule you can use option 'Schedule for later'
                      (see https://help.wildapricot.com/display/DOC/Scheduling+email+blasts#Schedulingemailblasts-Schedulinganemail ) on last step of wizard 'Email compose'.

                      It doesn't looks like "easy way" so we keep your idea for awail in case of more supporters.

                    • 17 votes
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                        5 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                        AdminTeam Events (Event Management, Wild Apricot) commented  · 

                        Bashar,

                        Thank you for providing details about "not attending" status usage. Proposal sounds perfectly reasonable even if there are not many votes for it now.
                        I can't promise anything at the moment but we will consider to implement this functionality in the nearest releases.

                        Regarding adding guests - you can do it manually as admin. Please have a look at help page:
                        https://help.wildapricot.com/display/DOC/Guest+event+registration#Guesteventregistration-Manuallyaddingguests

                        Yuri Karatunov, Events Management team

                      • 9 votes
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                          1 comment  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                          AdminTeam Events (Event Management, Wild Apricot) commented  · 

                          Comment from client:

                          "Email routing, is an example of how some event features are oddly hidden in the events menus. I can edit actual emails from within the blue Emails link. But to edit the email routing I have to hit the green Edit button. Shouldn’t all features show up in a consistent fashion?"

                        • 12 votes
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                            1 comment  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                            AdminTeam Events (Event Management, Wild Apricot) commented  · 

                            Comment from client:

                            "I love your event duplication feature. Unfortunately, when someone requested a change to how the events were structured after I have set up the basic structure I have to change each of the 20 events individually. A feature that would make this easier for me would be to have static sorting of the Events List page. It’s easier for me to make twenty changes when I can start with Friday 1 and move through Monday 22. Unfortunately, the event list has a tendency to re-sort itself when I hit the “Back” button on an event to return to the list. Sometimes Friday events are at the top, sometimes they are at the bottom. Also, would it be possible to set the default Filter setting to “Upcoming”? It has a tendency to change of its own will as well."

                          • 4 votes
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                              3 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                              AdminTeam Events (Event Management, Wild Apricot) commented  · 

                              Comment from client:
                              "I am the primary admin for two organizations that use Wild Apricot (WA). The two organizations are the Utah Rock Art Research Association (URARA - account 202570) and the American Rock Art Research Association (ARARA – account 219734).
                              Both groups hold an annual conference with roughly two hundred attendees. Each conference also features a series of field trips. Because our field trips are guided hikes they have small registration limits, so we tend to have a lot of field trips. So at each conference we tend to have 20-30 related field trips.
                              Our field trips are incredibly popular with our members. It is important for us to make sure that only people who have registered with the conference are participating in the field trips. Ideally we want field trip and conference event registration to be linked. In computer speak we would like a “If registered for conference, then can register for field trip, else not.” To accomplish this we use the WA registration code system for the field trip event sign-ups. So when someone signs up for the conference we have customized their registration email with the registration code they need to sign up for the field trips. The problem with this is that the code has to be the same for everyone who signs up for the conference. So a conference attendee can simply email the code to a friend who doesn’t want to attend the conference but wants to go on a field trip.
                              I’m sure you have a bunch of ways of resolving this problem. I’ve only thought of two. The first would be that registration codes are custom generated for the participant. That sounds complicated to manage on the field trip event end of things. The simpler method would be to make events accessible to membership groups and not just to membership levels. Let’s say that when someone registers for the 2017 conference they are automatically enrolled in the “Conference 2017” group. Then have field trip registration limited to that group. Group membership seems more flexible to me than membership level which is an event registration option now. We already have levels such as “single”, “family”, and “student.” Since a member can only be a part of one level, it is impossible to assign someone to a “Conference 2017” level. But groups are a much more flexible option."

                            • 205 votes
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                                113 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                                AdminTeam Events (Event Management, Wild Apricot) commented  · 

                                Thanks Bonnie, you are absolutely right.

                                So, loged in person can register multiple people/emails. See Multiple registration section in the help https://help.wildapricot.com/display/DOC/Registration+types+and+settings.
                                Several invoices are generated in this case, but it's possible to pay for all of them at once.

                                Those emails would also receive confirmation notices.

                                Yuri Karatunov
                                Event Management features team at Wild Apricot

                                PS: This year we're focusing on top requested ideas.
                                https://forums.wildapricot.com/forums/308932-wishlist/filters/top
                                This one is on 11th place and has good chances to be implemented.
                                However we can't promise anything at this moment.

                                AdminTeam Events (Event Management, Wild Apricot) supported this idea  · 
                              • 49 votes
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                                  31 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                                  AdminTeam Events (Event Management, Wild Apricot) commented  · 

                                  Walt,

                                  Both, multiple tags and tags with space are supported now.
                                  Please update script on our site from
                                  https://help.wildapricot.com/display/DOC/Event+tags#Eventtags-colorcodingColorcodingeventsusingeventtags
                                  there is minor change ('data-tags~' changed to 'data-tags*')

                                  Thanks a lot for your feedback!

                                • 6 votes
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                                    Collecting comments  ·  2 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                                    AdminTeam Events (Event Management, Wild Apricot) commented  · 

                                    Hi Randall,

                                    >I sent to Non-Members, revised the email then sent to Members.
                                    Actually "Announcements" functionality wasn't initially designed to address this particular scenario. Our email blast functionality is more suitable for it.
                                    You can also consider to use different announcements (i.e. "Announcement 1" - for contacts, "Announcement 2" - for members)

                                    But I completely agree with you that current behavior is quite confusing and we need to fix it.

                                    Thank you for your feedback!

                                  • 122 votes
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                                      Collecting comments  ·  44 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                                      AdminTeam Events (Event Management, Wild Apricot) commented  · 

                                      Tiziana

                                      The short answer is no. Unfortunately there was always something more important.

                                      The good news is we’ve created dedicated events team recently.
                                      We will be responsible for addressing top requested features from this area.
                                      https://forums.wildapricot.com/forums/308932-wishlist/category/127234-events

                                      In meantime we’re going to concentrate on top 2 ('RSVP' and 'Registrant to change his event registration')
                                      Then we’ll be able to review TOP 10 others and consider votes, estimated time to develop, and some other factors. Finally we will be able to decide about our roadmap.

                                      'Registering families for events' is in those TOP 10 so it will be definitely considered as potential candidate.

                                    • 47 votes
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                                        Collecting comments  ·  31 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 125 votes
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                                          Collecting comments  ·  45 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 9 votes
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                                            4 comments  ·  Wishlist » Events  ·  Flag idea as inappropriate…  ·  Admin →
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