Fast registration or Simplify buying registrations to multiple events or multiple registrations in one event
At the moment, it is not possible to register for multiple events at the same time, or link to the next event after registering for one event on Wild Apricot. This functionality would have been extremely helpful for a recent conference for Children's Hospital that we set up through you...would it be possible to add this feature?
UPDATE by Apricot Kernel: I decide to add here a good comment from Malcolm de C, it sheds more light into the problem
(Malcolm de C) I represent two organisations where the ability to register for multiple events in a single visit *would encourage more to registrations and reduce the burden on central administrators* who are often asked to register for multiple events on behalf of members.
Perhaps from the List view of upcoming events it might be possible to add a check box to the dialogue box displaying the summary of the event. If there is then a general registration button that looks for all 'checked events' could it be possible to take the user through all 'checked' registrations. The problem, I believe, is always having to find your way back to the event list following each registration - not easy for everyone!
I merged another very similar thread into this one, they should be solved together – the registration to multiple events should be simple and fast if possible. There are a number of suggestions in comments on how to achieve this.
Sue Kennedy commented
We need people to be able to buy more than one ticket at a time without registering more than once.
I suggest a shopping cart pattern, as most users are familiar with this approach through shopping sites. Allow people to add event registrations to their cart until they are ready to check out / pay. Ideally, allow multiple registrations in some events and single registrations in others.Ideally, allow all registrant information (the registering individual as well as guests they are also registering) to be retained and reused, at least in the current session, to reduce the amount of retyping in separate events by the registering individual.Ideally allow registrations in bundles of events as well as individual events to ensure that capacity can be managed at the event level (lowest) while still allowing one registrant to register in an event via one bundle and another to register in the same event but via a different bundle. Cancellation of a bundled registration, if allowed by the administrator would need to cancel individual event registrations as well to maintain capacity counts.
This should be absolutely basic functionality in the system. We run 50+ events a year - if a member wants to book multiple events in one session they have to book event one, go through the entire payment process; book event two go through the entire event process; book event three... and so on and so on.
It is getting to the stage where the lack of this means we will be evaluating other suppliers as it is the most frequent complaint from our members.
Chris Hazen commented
Yes this would be a great feature!
Lawrie Anness commented
Yes, would like to see an option for a "Bundle" registration, which showed how many persons were included.
Emily Gingras commented
Allow multiple registration types for one person to register for
This needs to be fixed. I recently switched to WA. At this time in our registration process in previous years we would have had many registrations for pre-/post-conference workshops. None this year, presumable because people do not like having to register multiple times rather than just adding additional items to their cart.
Karen Gottlieb commented
We run an annual 3-day conference with an optional FREE pre-conference workshop day. Currently, we have to set this up as 2 separate events to be able to run registration reports. It would be great to have the ability within an event to add tickets for receptions, workshops, etc. that are free, and to be able to run reports on headcounts for each ticketed item. We need to know numbers for room capacity and food/beverage guarantees but the only way to have a free item is to set it up as a custom yes/no field in the events module - and that does not allow multiple tickets (i.e. for a speaker who is also bringing his/her spouse to a free evening reception).
Jenn Etheridge commented
this is a huge issue that I am currently having, and I can't believe it isn't something that is already fixed -- I have an event with a family pass, plus an add-on adult ticket option. I need people to be able to buy the family pass plus multiple add-on adults tickets and it is incredibly clunky right now!
We still need a way to register multiple people with multiple different ticket types on the same order. The "guest" registration options are insufficient.
Invoice for events should be able to include multiple Registration types on 1 Invoice, not 4 separate Invoices.
Amanda Sage commented
Nudge. Nudge. Nudge. We're getting more people registering for our events each week (which is great!) but with more people comes more issues with this.
Richard Graeter commented
Event registration is clunky and inflexible. Typically, a single member is registering and paying for all family members. The current set up requires a registrant to add guests in addition to themselves. This confuses many of our (older) members. They add a guest, which then shows “1 Guest” which they mistake to think that they only registered for one person. A better solution would be to simply allow a member to register for the total number of tickets they wish to purchase, including themselves, on one line.
Another issue is that many of our family events have a lower price for kids. We need a registration form that lets a single member register for multiple adults at one price, then one or more kids at a lower price. The current system allows registration for multiple guests a special guest price, but only one person at the regular price. This requires a member to log in and register more than once to pay for both mom and dad, which is a major pain point.
I think you could customize the Registration Form by adding a "Multiple choice with extra charge" field to accomplish this.
Linda Nease commented
On the Event registrations, I would like to request that a person be allowed to pick more than one category at a time, or make it so there is an "add-on" category. We have an optional institute available each year for the day before the conference. But those same people are required to register for the actual conference also. This year we are having them go in and register twice - once for the conference and once for the "add-on" day. Would be nice if they could do it all at once.
Amanda Sage commented
There isn't much I can add that hasn't been said here already, other than this is a really big deal to our members and we're constantly asked about this.
Samuel Stevenson commented
Like @Dominica, I am also in the position of being an administrator for a board of directors that is leaning towards leaving WA because this function still hasn't been added. I keep insisting that there is a lot of support behind adding this functionality, but my promises are beginning to wear thin.
It's surprising to me, because it would seem that the organizations most likely to be hosting large conferences containing multiple workshops are also the customers that WA would want to retain most.
Can we please get a sense of the timeline for this functionality or see that it has been added to the roadmap?
Very much looking forward to this update... it just took a volunteer two hours to register 55 people for a WEEKLY event (we are embarrassed to ask every member to register themselves every week). Tomorrow morning we will spend another 30mins marking who actually attended.
The sooner our members can register for multiple events and/ or register for one event with multiple sessions that tracks attendance for each session, the better.
We really don't want to lose too much goodwill from out volunteers, if possible!
THANK YOU for your prompt attention.
Dominica Larkin commented
Come on Wild Apricot - this has been on the list for years and I am losing members because of this issue!!! This is so serious that my board wants to leave Wild Apricot completely.
We need a way that registrants can go back in their profile and add events to their bill. Currently I have to do that for them and it is taking precious office time to do something they should be able to do themselves