lmcareavy2376
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34 voteslmcareavy2376
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366 votes
Evgeny Zaritovskiy
responded
I merged another very similar thread into this one, they should be solved together – the registration to multiple events should be simple and fast if possible. There are a number of suggestions in comments on how to achieve this.
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56 voteslmcareavy2376
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5 voteslmcareavy2376
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178 votes
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commented
Our club has multiple bundles where the members (spouses with one exception where there are 4 members) SHARE a SINGLE Email Address. Need an option on event registration to allow the bundle administrator to be able to select which members of the bundle to register for a specific event rather than having to go through the process to add additional bundle members as guests. Need a check box that allows registration for
--> A single bundle member
--> Multiple bundle members
--> ALL bundle memberslmcareavy2376
supported this idea
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7 votes
We have many Club Members think they are DONE with their registration process when they click on the DONE button on the Add Guest screen. They don't look for/see the NEXT button after they are returned to their event registration information so they can proceed to their Review and Confirm screen.
No matter how many times we talk about this at events and send out instructions, we have members show up at Events saying they registered but they are not on the list. Our group of members are 55+. So while some members are tech savvy, the term DONE leads them to believe they have successfully registered.
RECOMMENDATIONS:
1. Change the DONE button label to NEXT.
2. Allow the registrant to add one and/or multiple GUEST registrations all at one time instead of having to go back and click the ADD GUEST button to add a 2nd, 3rd, etc. guests. This would streamline the ADD GUEST feature.
3. Change the Ticket Type & Settings to allow the entry of a Guest price for Members and a Guest Price for Non-Members.
REASON FOR THIS RECOMMENDATION: We have multiple members that share a common email address. So to register their spouse for an Event, they MUST use the ADD GUEST function. And we do allow Members to bring non-Members, which we charge a different fee than what we charge for Members.
4. On the ADD GUEST screen, add the requirement that the registrant must indicate if each Guest is a Member or non-Member. This will allow the applicable charge based on the Ticket Type & Settings fee structure.