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Registering families / bundles for events

I've really had to finagle the system to make it possible for us to have an event to which children are likely to attend with their parents. At present, we have the ability to have guest registrations at a different rate, or guest registrations at the same rate, or the ability to have everyone register separately. What's needed is to have the cardholder be able to register everyone according to whatever rate they should get. For example:

Adult at 10, Children at 5. Right now the system can handle two adults, or two children being registered at once. The system can also handle 1 adult and many children being registered. The system cannot handle 3 adults and two children.

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    TamaraB shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    49 comments

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      • Liz commented  ·   ·  Flag as inappropriate

        This wishlist item is 8 years old. Any progress?

        This isn't the only thread that mentions this issue about needing multiple ticket types on the same order (e.g. 2+ members & 1+ guest; 2+ adults & 1+ children; etc.)

      • Liz commented  ·   ·  Flag as inappropriate

        Our organization really needs this to be implemented. Our folks often book as a group with one person doing the ordering, and they want to register both members and non-members on the same order. We charge a different amount for members and non-members, and WA makes these kind of group bookings impossible. The "guests" can either be the same rate as person doing the booking, or a uniform different rate; either way, you cannot get a combo of 2+ members and 1+ non-members on the same order.

      • Karen Wall commented  ·   ·  Flag as inappropriate

        This is a high priority for our organization. Explaining to members that they have to do separate registrations based on price is confusing, and quite honestly a little embarrassing.
        As a work around we add children as a calculated extra charge but that doesn't allow for recording them against the total number of registrants, nor allow the choice of an option for each (such as meal choice).
        I was surprised to see that this request was first made in 2010. Hopefully our increased plan pricing will allow more enhancements to the product.

      • Nobie commented  ·   ·  Flag as inappropriate

        Allow members to enroll multiple members (at least two) and pay for them in one transaction. The most common request is to allow a spouse to enroll both members at one time with one financial transaction. Current process has two steps with two financial transactions.

      • Lawrence Winkler commented  ·   ·  Flag as inappropriate

        We use bundles to represent households (spouses). When registering for an event, the list of bundle members should shown to allow the bundle administrator to choose to register the bundle members.

      • Brian Masters commented  ·   ·  Flag as inappropriate

        Not having the ability to invite bundle members to an event rather than inviting them as contacts is a real problem. We recently had an AGM where bundle owners invited their spouses as 'contacts', as they couldn't invite them as bundle members. The result was that we could not easily see without going through the list of all attendees to see if we were going to have a quorum of members at the AGM. Also, as this AGM was held in a secure establishment, we couldn't easily create a list for security to say which of the attendees were members. Please, when bundle owners wish to invite 'guests' to an event, provide a tick list of bundle members to make the process much easier to include them.

      • C. Lee commented  ·   ·  Flag as inappropriate

        The fact that a household is registered under a single email address is an issue in that we capture both Parent and Child email addresses during the registration process but have no way to send email blasted to the appropriate users.

        The organization is for the children and we need to be able to send the child (high school age) their information and the parents different information. With the current setup that does not seem possible because the entire family receives a single email sent to whichever email address was used to register the family.

      • Jennifer Weiss commented  ·   ·  Flag as inappropriate

        Since I've been trying to work around this, I'd like to clarify my earlier comment. With multiple registrations and setting up registration types as adult/child I can get the info on the admin side. But we are a member-run organization so it is important for our members to see that there are 6 adults and 8 children rsvp'd.

      • Jennifer Weiss commented  ·   ·  Flag as inappropriate

        We're an organization for families with young children (under 5). We're using the bundles for our family memberships so that two parents are under the same membership, but I can not figure out a work around for one person in the bundle registering the entire family for an event (almost all of our events are attended by the children). Ideally what I want is the ability to identify how many of the attendees are adults vs children when one of the adults is registering for the entire family. We don't charge for our events so we can't do it through pricing. I don't want to set up a special field for every single event. I had thought we could use a common field as a work around, but then that adds it to the profile which we also don't want. I want the same functionality that Evite has: Number of Adults attending = X, Number of Children attending = Y

      • AdminApricot Kernel (Product Manager, Wild Apricot) commented  ·   ·  Flag as inappropriate

        It's not like it is not available, it's just may be as convenient as you want it to be - but it depends on your conditions as well. You may, for example, setup a single registration type for a family of 2 - for $20 price - with $0 guests. Or you can setup an event registration type for $10 and with free guests (for children); or you can setup children as a checkbox in the registration - like "1-2 children - free".
        In other words, family registration is totally possible, its a matter of convenience; this one can be improved for sure.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Unbelievable this feature is not available. I cannot setup for a family to register 2 adults at $10 and 2 children at $0 in the same registration. This will be the deal breaker that makes our organization leave WA at our next renewal. (coupled with the inability to have two or more email addresses for each contact). We are already contacting programmers to develop a custom system for us. WA your support of critical workflow is just too slow.

      • Rika Burr commented  ·   ·  Flag as inappropriate

        I would like to be able to bulk invoice for members that are employees of the same company. We will have many members register for events, and then their company will ask if we can bulk invoice them so they can refund just once instead of refunding every individual employee.

        I have tried to ask them to register as guests under one person, but that requires them to proactively plan with each other and that doesn't seem feasible.

        If we could go back and lump registrations together or something like that and have a single invoice that would work.

      • Stephen P Brown commented  ·   ·  Flag as inappropriate

        Allowing one registrant to add guests of different registration types is essential to our organization. This is actually a bit of a deal breaker in determining the event software we use. I realize Wild Apricot has to prioritize wishlist items, but so do your clients! Please bump this up the list as much as possible. Thank you!

      • Regency Society of Virginia commented  ·   ·  Flag as inappropriate

        We strongly support this option. Not only to allow a smoother registration process for members of bundles (which we use for family memberships) to register fellow bundle members but also to allow an option for members to register non-member guests for events at non-member pricing.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Very redundant to have to register each person separately for events - need a quick way to register multiple guests at the same time and pay only once.

      • AdminTeam Events (Event Management, Wild Apricot) commented  ·   ·  Flag as inappropriate

        Tiziana

        The short answer is no. Unfortunately there was always something more important.

        The good news is we’ve created dedicated events team recently.
        We will be responsible for addressing top requested features from this area.
        https://forums.wildapricot.com/forums/308932-wishlist/category/127234-events

        In meantime we’re going to concentrate on top 2 ('RSVP' and 'Registrant to change his event registration')
        Then we’ll be able to review TOP 10 others and consider votes, estimated time to develop, and some other factors. Finally we will be able to decide about our roadmap.

        'Registering families for events' is in those TOP 10 so it will be definitely considered as potential candidate.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Hi,

        Did WA do any progress on the comment made by TamaraB (see below)?
        Thank you,

        Tiziana

        Ref. TamaraB's comment: I've really had to finagle the system to make it possible for us to have an event to which children are likely to attend with their parents. At present, we have the ability to have guest registrations at a different rate, or guest registrations at the same rate, or the ability to have everyone register separately. What's needed is to have the cardholder be able to register everyone according to whatever rate they should get. For example:

        Adult at 10, Children at 5. Right now the system can handle two adults, or two children being registered at once. The system can also handle 1 adult and many children being registered. The system cannot handle 3 adults and two children.

      • Kim Leitch commented  ·   ·  Flag as inappropriate

        This is a big issue for our organization as well. If a member wants to register for an event and bring a Guest (different rate than member) that`s fine. However if a member wants to bring one or more members, each registration and payment is separate. Other event management sites have drop-downs to select X number of people at X rate, etc.
        I would appreciate thoughts, consideration to add to upgrades if possible.
        Thank you

      • Dee commented  ·   ·  Flag as inappropriate

        Allow a 3rd party (non-member) to register a mixed group (members and non-members) for an event. There would need several changes;

        1. Allow a person to sign up a group without signing up themselves first.

        2. When registering a group, allow the system to identify a member vs non-member.

        3. Allow event charges according to membership status of the "guest". Currently all "guests" recieve the same pricing as the person initiating the registration.

        (Our members employers will often pay to send their employees to our events. Most employers are non-members, who they sign up to attend our events are a mix of members and non-members.)

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