Steve Smith
My feedback
46 results found
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89 votes
Thanks everyone for the feedback and support of this idea.
After some consideration, we decided to start with the system push notifications for the Member App and address these scenarios:
- New event is published and open for registration
- Event reminder the day before and on the day of the event, including a notice if the registration is unpaid
- Updates about changes in event location or event date/time
Members will be able to manage notification settings in the app for each scenario.
At this moment we are not considering custom push notifications, but I'm going to split this thread and continue the conversation. Happy to hear your thoughts.
Thanks!
Steve Smith
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2 votesSteve Smith
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132 votes
Many thanks for your comments and feedback in this thread - it was super helpful for us in analysis and design of the feature.
I'm happy to announce that we're working on adding donations to compensate payment processing fees. This feature will be released later this year.Some design decisions I wanted to speak out explicitly:
1. We decided to proceed with optional donations to compensate credit card processing fees as opposed to surcharges/convenience fee.
Main reasons for this is that there are too many regulations around mandatory charges to compensate fees: it's illegal in some countries/states, there are caps on how much you could charge, etc. To avoid all of this legal complications we decided to suggest members to opt-in to compensate processing fees, as opposed to make them obligatory.
All these transactions will be recorded as donations in WA and can be later used for tax deduction.2. You…
Steve Smith
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116 votes
We started working on providing members ability to stop their own membership. Stay tuned for updates!
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6 votesSteve Smith
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62 votesSteve Smith
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14 votesSteve Smith
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29 votesSteve Smith
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41 votesSteve Smith
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4 votesSteve Smith
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3 votesSteve Smith
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8 votesSteve Smith
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5 votes
An error occurred while saving the comment Steve Smith
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144 votes
An error occurred while saving the comment Steve Smith
commented
Another issue we have observed with level changes is that it changes the "Member Since" date to the date when the level change was made. One common use case for us are members who upgrade an individual level to a bundle and get charged a complete level fee. It would be better to charge the difference as a prorated amount. Feel free to reach out for interview, if needed.
Steve Smith
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56 votesSteve Smith
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42 votesSteve Smith
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26 votesSteve Smith
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97 votesSteve Smith
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84 votes
An error occurred while saving the comment Steve Smith
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There should be selectable options to retain Members Since and Renewal Date when changing levels. This benefits clubs that have membership levels that are different terms, but is a continued membership.
Steve Smith
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We have same desire to limit mobile member directory to specific membership levels (i.e. paid members only). The web based directory can be level access limited. Can this be expanded to app accessed directory?